Customer Ratings & Reviews
- Model:
- SHP65DM5N
- |
- SKU:
- 6622846
Customer reviews
Rating 4.4 out of 5 stars with 776 reviews
(776 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's exceptionally quiet operation and its effective cleaning performance. Many also appreciate features like the convenient third rack, ease of use, and generous capacity, as well as the helpful indicator light. On the other hand, some users have expressed concerns about lengthy cycle times, an unpleasant odor, and challenging connectivity. A few also mentioned a lack of clear guidance during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Nice but confusing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is very quiet and efficient. Although, unit is difficult to use without assistance of app that must be downloaded. No in depth user manual. Again, everything is supposed to be in app
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Best dishwasher on the market.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best on the market. Just replaced my old bosch with this new model. It's quiet, fast, and tells you when it's done. They're expensive but they last. The top shelf is a really nice addition.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Good Dishwasher but could be better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great and is very quiet. Unfortunately you can only use the delayed start option by using the App. The App is not very intuitive and looks more like a Bosch website rather than an app for an appliance.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Bosch #2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace another Bosch dishwasher that we'd had for 20 years. Took a little time to get used to the newly designed controls and the Home app but once I'd read the relevant material it worked (and continues to work) as intended Dishes come out clean and sparkling
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 500 initially and it did not dry well, stopped auto opening at the end of the cycle (which only marginally helped the drying) and continually had the middle rack handle falling off so I took advantage of the return policy and exchanged for the 800. It is fantastic. Don't hesitate to buy this
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Best Dishwasher Ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While moving back into my home after a flood , this machine was delivered the day I needed to use it to clean everything in my kitchen cabinets do to dust a quarter inch thick. It ran at lease 20 loads over 2 days and did an a job. So quiet u have to open it to make sure it’s running.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Improved version of a good thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an improvement over my last Bosh. The feature where's it opens to let out the steam after the cycle ends greatlyl improves the drying. Also the washer has a place where the door can stay slightly open. This keeps the dirty dishes from smelling when they sit in the washer for a long time. LOVE the speed60 setting.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Installation
Rated 4 out of 5 stars
Installation problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was great. Installation a problem. Installer not able to turn off water. Said only a plumber could do that. We ended up having to paying$375 to a plumber for what was included in the dishwasher purchase.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good thing for a light indicator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. Good thing for the light indicator that shines on the floor. Because you can't tell when the machine is running!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, cleans really well. Love the top rack.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
The Cost Evens Out!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't think we could afford a Bosch, but the free installation means this Bosch is only a tiny bit more, in total, than the other dishwasher brands that had lower sticker prices but didn't include installation (which was $268 more)--and those other dishwashers had much lower reviews. Bosch really is the best. Super powerful and quiet (almost silent), and love the stacking racks. Our old dishwasher broke down after 20+ years and flooded our kitchen. Hand-washing drove our water bill sky-high (dishwashers conserve so much more water than hand washing). But Best Buy made everything super easy with online purchase and installation scheduling. We put it on our Best Buy card with zero interest for 18 months. Can't beat it! We don't need the app for remote control, but it's there if you like that. Our installation guy was a top professional--I see other reviewers weren't fond of their installation service, so we got lucky there. LOVE this dishwasher! Soooo glad we went with Bosch.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice quiet washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted new stainless steel appliances so got this one and it fits perfect and is quiet.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! Very pleased with cleaning and drying performance. Had a dishwasher with silverware holder on the door and this dishwasher still has more room! Well worth the price for the quality. Now if it only lasts 20 years like my last one, I will be giving it 10 stars !
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, it cleans well and is very quiet.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch 500 Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy I switched to a Bosch dishwasher. Very quiet and love the 3rd rack.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MartyR, thanks for your review! We're so glad you made the switch to a Bosch and are enjoying the quiet performance and the convenience of the third rack. Thank you for your valuable feedback and for choosing Bosch!
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Bosch 500
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operating unit. easy to operate and understand
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Chose Best Buy because product in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Bought at Lowe's but order kept getting delayed and it became backordered for weeks. I cancelled and bought at Best Buy because it has product in stock. Appointment scheduling process is easy and smooth. I will choose Best Buy again.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Dishwy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Well thought of racks, lovely and very functional.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Cycle time
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do a great job cleaning. Cycles are long. No indicator light whether dishes are clean. No crystal/china cycle. Silver basket is comically small...bought a bigger one online. Not good value for the money. Liked our old KitchenAid much better, but it was 14 years old and on its last leg. Apparently, new KitchenAids aren't great either. Make sure you have the right plumbing setup before buying - we had to pay a plumber $1200.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Steve, thanks for your review. As a brand dedicated to customer satisfaction, we're truly sorry to hear about your disappointment. Please be assured that your feedback is very important to us and will be shared with the relevant groups for further consideration as we're committed to continuous improvement. If product support is needed, please contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
- Pros mentioned:Cleaning performance, Noise level
Rated 3 out of 5 stars
Bosch dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks sleek and runs well, but it’s not easy loading and unloading .. It’s also very quiet and opens by itself when it’s done. The drying could be a little better.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SusanP, thanks for your review. We are sorry to hear of your disappointment with the rack designs. The following link provides tips on how to maximize the loading space of your dishwasher https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If you have any additional questions, please contact our Customer Support team at 1-800-944-2904.










































