Customer Ratings & Reviews
- Model:
- SHP65DM5N
- SKU:
- 6622846
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's exceptionally quiet operation and its effective cleaning performance. Many also appreciate features like the convenient third rack, ease of use, and generous capacity, as well as the helpful indicator light. On the other hand, some users have expressed concerns about lengthy cycle times, an unpleasant odor, and challenging connectivity. A few also mentioned a lack of clear guidance during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was much needed and not disappointed at all. Very quiet and visible difference in our dishes.
I would recommend this to a friend - Pros mentioned:Noise level
Bosh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, quiet. I would buy this unit again, sorry I waited so long to choose it.
I would recommend this to a friend - Pros mentioned:Noise level
Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher, very quiet! Love the Free Installation!! I like the 60 minute wash!
I would recommend this to a friend Utensil holder too small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Utensil holder is half the size it used to be and it is difficult to adjust the height of the middle rack
I would recommend this to a friend- Pros mentioned:Cleaning performance
For the first time, I hate an appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has a well known defect: It has a foul odor because it doesn't pump out the water well at the end of cycle. Read through the reviews, it's a common problem. If you call the help line, they will tell you to run a sanitize cycle with a bowl full of white vinegar. This is only a one cycle fix. We had a prior dishwasher hooked up and replaced it inline with this Bosch 500. The old dishwasher NEVER had this problem. Until they send this back to the engineers to design a fix, you will probably experience the same problem. It looks nice, when the controls don't get locked up it runs through its cycle and generally cleans the dishes well, but it leaves a god awful egg like smell on the dishes. For this reason, I am entirely repentant for trusting this brand and paying extra for something that was poorly engineered. I'm giving it one star for cleaning because the dirty smell on the dishes make it unusable. Bosch should recall this machine or update the program to have it empty out the hose, or whatever the problem is.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Arty, thank you for sharing your review of your Bosch dishwasher. We’re very sorry to hear about the odor issue you’re experiencing. We understand your frustration and appreciate your feedback. To address this, we suggest the following steps: 1) Clean the filter and spray arms, 2) Use a dishwasher cleaner, 3) Run the dishwasher regularly, 4) Leave the door slightly ajar if the dishwasher won't be used for a while, and 5) Ensure the drain hose is not obstructed or kinked. If service is needed, please connect with our customer care team at 1-800-944-2904 for scheduling assistance or find authorized servicers by visiting the Bosch website. Thank you for reaching out.
- Pros mentioned:Noise level
So Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet you wouldn't believe it! It was definitely worth paying for this efficient model.
I would recommend this to a friend buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice experience in store and by installers........
I would recommend this to a friend- Pros mentioned:Noise level
great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet, load is always clean and with the air dry where the door opens auto. the load is dry
I would recommend this to a friend Quiet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so quiet but there’s no button to set schedule to work…. You can set the timer to use app only.
I would recommend this to a friendBut Bosch!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy Bosch!! Needed to replace my dishwasher, was 8 years old! Purchased with another Bosch 500!
I would recommend this to a friendBosch Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. I couldn’t even get it to go into the sequence to add it to the app on day one. Customer service tried all of their tricks to no avail and suggested a service appointment. Everything resolved however after I ran a complete wash cycle . Still was a hassle. It does take some practice getting tall plates and glasses to fit even with the adjustable racks.
I would recommend this to a friend- Pros mentioned:Noise level
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item for my household. Works very well and noise level is min.
I would recommend this to a friend Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as desired. Installation service was quick and technicians helpful with explanations of product. Only minor knock is buttons are overly sensitive, press lightly.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes come out so clean. Love the no fingerprint stainless steel.
I would recommend this to a friend - Pros mentioned:Noise level
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher and very quiet. Best we’ve ever owned.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase, love this product. Cleans the dishes very well. Spotless
I would recommend this to a friend - Pros mentioned:Noise level
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really well made, runs very quietly, very modern looking, really like it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so thrilled at how it actually cleans and really dries the dishes!
I would recommend this to a friend Good but not great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paid more money to get the Bosch brand after hearing all the rave reviews. (1) It is not quiet. (2) The water pump that removes the dirty water failed two weeks before our warranty expire. Thank goodness they are replacing it but that also prompted us to buy the extended warranty offerred by Bosch. I am also not a fan of the Wifi features. I miss just having everything you need on the dishwasher panel.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi IeshaC, thank you for your review. We truly apologize if your Bosch dishwasher has fallen short of your expectations. Your feedback is extremely valuable to us as we continuously work towards improving our products, services, and the overall customer experience. If you would like to provide more details or require any assistance, please don't hesitate to contact our customer care team at 1-800-944-2904 or email us at BoschCare@bshg.com. We are here to help. Thank you for reaching out to us.
- Pros mentioned:Noise level
Black Bosch Beauty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, modern design and oh so quiet dishwasher! On the expensive side but oh so worth it.
I would recommend this to a friend