Customer Ratings & Reviews
- Model:
- SHP65CM2N
- SKU:
- 12370738
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
to a friend
Don't buy Bosch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch customer support is essentially nonexistent I may never buy another Bosh product. When you need help you can't get it buy phone, Email or text. Parts aremissig. Best buy is useless as well.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about your experience. Our team would be happy to look into this to see how we may assist. Connect with a service team to assist. Thank you.
Wouldn’t recommend.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operation is difficult. I can’t get the thing to do anything other than a normal wash.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're sorry to hear about your experience with your Bosch dishwasher. Your satisfaction is our priority, and we’re here to provide the support you need. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance.
Not so Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was marked as an Open Box item in Excellent condition. It turns out one of the legs were broken and a scratch on the front of the unit. I will think twice before considering an Open Box item again
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're sorry to hear about your experience with your new Bosch dishwasher. Your satisfaction is our priority, and we’re here to provide the support you need. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance.
So So
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack is ALWAYS wet after running. Also have issues with my bill.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DavidK, thanks for your review. We’re sorry to hear you’re experiencing drying issues. Here are some tips that can help maximize drying results:
1. Use Jet-Dry Rinse Aid to help dry dishes faster
2. Use Auto Cycle
3. Use the Sanitize or Extra Dry Cycles if applicable
If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Disappointed with bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First "new" machine that got delivered had water and mold. Second one also had water in it. They told me its because they test the machine at the warehouse. I have never heard os seen that with any other appliances I bought, even my old dishwasher when I bought it. They are normally come in a box, intact, brand new and not "tested". I would not recommend best buy.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi FabiolaG, thank you for your review. We apologize for any disappointment you may have encountered with this appliance and for any inconvenience. If you have any product-related questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
Garbage with terrible service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective on arrival. 2+ weeks and still waiting for parts. It is a new dishwasher and they are gutting it for repairs less than 1 month in. Many features only available through phone app called Home Connect, but the home connect website says "Something went wrong. Try again later" when I try to sign up. App on phone won't connect to the dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Michael, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed, given how much I paid for it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RichardH, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
I Gave Up...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because a black version was so hard to find I bought an "open box/return". I think I should have taken it as a warning sign because the cleaning performance has been underwhelming despite numerous "Machine Care" cycles, regular filter cleaning, ... It's not a "Green Choice" if I have to handwash dishes after it cycles! Now I'm back to a KA.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi and thanks for your review. We are genuinely sorry that we did not have the opportunity to fully resolve this issue for you. If you have any unanswered questions, please call our Customer Support Team at 1-800-944-2904.
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this less than a uear and it’s already broken
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thanks for sharing your review. We’re truly sorry to hear about your experience, as this isn't the standard of quality we aim to deliver. Our customer care team is here to assist if you have questions or need product support—please don’t hesitate to reach out at 1-800-944-2904 or BoschCare@bshg.com. Thank you for your valuable feedback.
Pretty disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans poorly compared to my old lg washer, the design of the inside is difficult to arrange in any way. Does not dry well and smells bad if you don't open it immediately after washing. Would not buy again. Pretty disappointed
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KielS, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Noisy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an unacceptable noise. not sure if it is normal or not representative at Best Buy so it shouldn’t be that noisy.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KimberlyC, thanks for bringing this to our attention. We're very sorry to hear about the trouble you're experiencing with your dishwasher. This is not indicative of the high-quality and reliability our products are known for, and we apologize for any inconvenience. Our Customer Care team would be happy to provide real-time troubleshooting and/or assistance with scheduling a service visit. Please feel free to contact us at 1-800-944-2904. Thank you.
Broke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to order another one cause the one delivered did not work
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DanielV, we apologize if this has been your experience and appreciate you bringing it to the attention of our team. For troubleshooting and assistance, please call our Customer Care team at 1-800-944-2904. They will be more than happy to assist you in real-time and address any concerns you may have. Once again, we appreciate your feedback and apologize for any inconvenience caused. Thank you for giving us the opportunity to assist you further.
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt show how much time remaining kinda ridicilous not to have it. You have to download an app and pair it with the washer then you can see the time remaining on your phone. Bad engineering.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your feedback. We have forwarded your comments to our design team for their review and consideration.
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well and there is not a simple rinse cycle.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MorrisS, thank you for your review. We apologize if your experience with your Bosch dishwasher has not met your expectations. Your feedback is valuable to us and will be considered for future improvements. To enhance drying performance, we suggest activating the AutoAir® feature. This feature automatically opens the door at the end of the cycle, allowing moisture to escape and fresh air to circulate in. If you require further assistance, please don't hesitate to contact our customer care team at 1-800-944-2904. Thank you.
Free delivery is NOT free!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel a bit scammed by Best Buy and their business practices. They advertised a flat $29 delivery fee, but when the delivery people came they demanded $180 to install. I had to cough it up as I was in desperate need of this dishwasher. After scratching up my floors they left and I felt like a victim. Best Buy will not reimburse me for this. I would not recommend Best Buy for any dishwasher purchases. Be wary of this scam.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked instructions, as to how to set it??
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SandraM, thank you for sharing your review. We apologize for any inconvenience caused. As part of our commitment to green energy, we have made all manuals available online for easy access. You can find instructions on how to set up your specific dishwasher model by downloading the Use & Care manual from our website. If you need further assistance, please contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
bosch series 500 dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my new dishwasher does not dry my dishes. i am so upset.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi mickie, thanks for your review. We’re sorry to hear you’re experiencing drying issues. Here are some tips that can help maximize drying results:
1. Use Jet-Dry Rinse Aid to help dry dishes faster
2. Use Auto Cycle
3. Use the Sanitize or Extra Dry Cycles if applicable
If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Bummer Bosch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher doesn't even clean kool aid residue from a plastic kid's cup and the drying cycle leaves plates with water droplets. I was so excited to buy a higher performance dishwasher, and I would not recommend this dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for sharing your feedback. We’re truly sorry that your Bosch dishwasher hasn’t lived up to your expectations. At Bosch, we aim to provide outstanding cleaning and drying results, and we regret this hasn’t been your experience. We’d love the opportunity to assist you further. Please reach out to our team at 1-800-944-2904 or email us at BoschCare@bshg.com – we’re here to help.
Not impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it delivered yesterday, with a timeframe from 7 in the morning to 7 in the evening. It leaks, and the air dry fiction (which is the sole reason I bought this model) is not working. Not impressed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're sorry to hear about the trouble you have had. Thankfully, Bosch products include a warranty to assist with repairs. Our team is happy to look into this and assist. Thank you!
BEWARE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 16 months. Outside one year warranty. Best Buy will not replace.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We understand out-of-warranty repairs are disappointing and apologize for the inconvenience. If you have any questions or concerns, please feel free to contact our Bosch Customer Support team by calling 1-800-944-2904. Thank you.