Customer Ratings & Reviews
- Model:
- SHP65CM2N
- |
- SKU:
- 12370738
Customer reviews
Rating 4.4 out of 5 stars with 776 reviews
(776 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's exceptionally quiet operation and its effective cleaning performance. Many also appreciate features like the convenient third rack, ease of use, and generous capacity, as well as the helpful indicator light. On the other hand, some users have expressed concerns about lengthy cycle times, an unpleasant odor, and challenging connectivity. A few also mentioned a lack of clear guidance during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
THE BEST!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love This dishwasher! The dishes come out squeaky clean every time. I also like the machine notifying me by Alexa that my dishes are done.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Bosch 500 dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance! Feature where the door pops open after it finishes is great!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
Cleans dishes, but is broken after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets dishes clean, but the auto air setting never worked, and after a little over a year, it’s leaking out of the front. I haven’t gotten it looked at yet, but suffice it to say, I’m not pleased with its performance. It’s also louder than expected, but they may be because it was installed farther out from underneath the counter than I would have done.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We apologize if you are experiencing an issue with your dishwasher and for any inconvenience caused. Please contact our Customer Care team at 800-944-2904 for real-time troubleshooting or assistance.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Much better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite. Like the style. Three pullout shelves. Excellent
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
four years still working like new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quietness. Must use the jet dry to get best results
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Dishwasher.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to load, does a great job. Thanks to Consumer Reports for a wonderful recommendation. I am glad I didn't go with the $600 more expensive one. I don't need to see the time left as my schedule is loose.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Spend Less on a Basic Brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews of this model are absurd. I replaced a very old basic Viking from 2011 - two shelves, very basic design. The 2011 Viking was better, hands down. Why? The Bosch adds many useless features to jack up the price. (1) Three shelves don’t actually fit more; (2) the shelves adjust so little in height that it makes no difference so that you will rarwly if ever change them; (3) the additional spines that fold up and down are also next to useless, especially on the middle shelf (it’s a set-and-forget feature; (4) you HAVE TO BUY a RINSE AID (no matter what the instructions say); (5) Auto Air dry feature doesn’t work any better than dishwashers without it (again, no matter what the critics say. It’s a lie); unless you want old food stuck to some of your dishes you still have to rinse them before putting them in the dishwasher; etc, etc, etc. In other words: save your money and buy a SIMPLE AND RELIABLE dishwasher with a stainless steel tub (so no leaks). The rest is marketing. I give this 2 stars not because it doesnt work but because it’s more than $500 overpriced, and given all the rave reviews from critics everywhere it’s impossible to discern the truth: that most dishwashers deliver the same results. Most are reasonably good, a few are bad. Just don’t buy a bad one.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review, We're sorry to hear about your disappointment and have forwarded your comments to our design team for their review and consideration. Thank you!
Rated 5 out of 5 stars
Bosch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Does what I need ir for. Would highly recommend
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friendRated 5 out of 5 stars
Great washer at a great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer at a great Price. Been happy with Bosch for a long time.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Super Quiet !!! Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, my new dishwasher. Thank you Best Buy!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
It is a great dishwasher, until it errors out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now oned three of these. They are great dishwashers for two years. The fist one we broke trying to fix it, i bought a new one for thw house and thwn anothwr for the farm. Both now get thw E15 error. This means the rebis water in the lower pan, below the wash bottom. I had one “repaired” unter total tech, it lasted a month. We have to lwt is sit for a week and dry out after the error.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Steve, thanks for your review. We're very sorry to hear about your experience. As a brand that prioritizes customer satisfaction, we truly apologize for any inconvenience or disappointment caused. Your feedback is very important to us and will be shared with the appropriate groups as we're committed to continuous improvement. Our customer care team is available at 1-800-944-2904 to provide real-time support if product assistance is needed. Thank you for choosing Bosch.
Rated 5 out of 5 stars
Bosch washes well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch makes great dishwasher and delivery was very good.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Does not last compared to other dishwashers .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Bosch 500 series in 2019. Starting 2024, i was having trouble with settings that did not allow many changes and sometimes not starting. I paid $855. After all charges, $973. I have purchased other dishwashers in the past that were far lower in cost. Stay away is my advice.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, we understand out of warranty repairs are frustrating and we sincerely apologize for the inconvenience. If the Bosch team may be of assistance, please connect with us at 800-944-2904 or BoschCare@BSHG.com.
Rated 1 out of 5 stars
Product is fine. Thermador service is awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Bosch dishwasher 8 years ago and it was great until it wasn’t. And there is the problem. Thermador maintenance and customer service is terrible. So, you are paying a lot more money for a dishwasher that will break like any other product, but their service people will not help. So, why bother paying the extra money?
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
AutoAir not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the machine was installed, the RinseAid pocket leaked and the autoAir function never works. The technician came twice to fix the leaking, but the autoAir is still not working.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ShwuhwaC, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any further questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Rated 1 out of 5 stars
Delivered Broken Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You delivered broken. Never should’ve left the warehouse. Your quality control is appalling. And yet your third-party installer had the brass to up charge me for installation.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi CarlaC, thanks for your review. We're sorry this has been your experience. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.























