Customer Ratings & Reviews
- Model:
- SHP65CM5N
- |
- SKU:
- 6542974
Customer reviews
Rating 4.4 out of 5 stars with 720 reviews
(720 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 500 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and effective cleaning performance. Many appreciate its ease of use, the convenience of the third rack, and the ample capacity it offers. However, some customers have expressed concerns regarding reliability, the control panel, price, and cycle time.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
In general it is a good dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dishwasher in April 2024 when our last one packed up. In general it is a good dishwasher. The "air dry" or Auto Air is okay, does not always work. I like the hidden controls and the adjustable racks.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PAUSO81, thank you for your review! We’re delighted to hear that you’re enjoying your Bosch dishwasher and its features. Your feedback is incredibly valuable to us. For further assistance with the Auto Air issue, please don’t hesitate to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We want to ensure your appliance is performing at its best. Thank you again for sharing your thoughts and for choosing Bosch!
Rated 5 out of 5 stars
best d/w
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best dishwasher I've ever owned dish always come out dry and it is very quiet .
I would recommend this to a friendRated 2 out of 5 stars
No Easy Delayed Start
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware if you use a delayed start, look at a different brand. We would have considered a different brand had we known what we do now that we own the thing. We knew it didn't have a delay start button, but were led to believe you could program the favorite button to do a delayed start. However this is not the case as of Feb 2025, you can program the favorite button for apparently everything except the delayed start. This leaves manually setting up the delayed start in the app the only option which is a nuisance when not everyone in the house has access to the app.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and consideration. If we may help with any other service needs, connect with the Bosch team directly. Thank you!
Rated 5 out of 5 stars
Great Dishwasher, needs external "I'm finished" li
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product. The top rack works great, keeps spoons from nesting to each other, has plenty of space for utensils. Also the outside rows can drop and give you 1/2 - 3/4 In. of extra depth. Bottom rack is great for plates, so-so for bowls, it's like the tines are just a fraction off from allowing proper fitment. Middle rack gobbles cups & glasses easily. Super quiet and it will send your phone a text when finished, but I wish there was an external indicator to show it was finished.
I would recommend this to a friendRated 5 out of 5 stars
Love my Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bosch 500 Series 24" top control dishwasher. Does a great job and very quiet. The service from Best Buy was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Excellent ! ! !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for about 1 month and I could not be happier. It does a great job of cleaning and drying -- even plastics. I keep it on "normal" and "auto air" and so far everything has come out clean and dry. The technician who installed the dishwasher was fantastic, also.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ejoy! Thank you for your wonderful review! We’re thrilled to hear that you’re so happy with your Bosch dishwasher and that it effectively cleans and dries your dishes, including plastics. It’s great to know that you’re satisfied with the installation as well. If you have any questions or need assistance, feel free to reach out. Enjoy your clean dishes!
Rated 4 out of 5 stars
Good overall - need to get used to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer to have all my cooking utensils and silverware placed in an upright position. The small silverware holder doesn't provide adequate room for the items and there is plenty of space to have a longer basket. We plan on purchasing another basket. I don't care for the third upper tray; however, it is difficult to find new units that don't have this. It is relatively quiet. Find it limited in button options without having to use my phone to connect. The rack design is not adequate for my needs so it will take time to get used to the way I need to place items. The supports are too close to each other for half of the bottom tray.
I would recommend this to a friendRated 5 out of 5 stars
Accommodating and Reliable - Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Bosch dishwasher I have purchased and am very happy with it. The first was a 300 series and we couldn't take it with us when we moved. So at the next house I thought why not a 500 series? Very happy with the sleek design, buttons/control located on top, and no handle/bar accidental hitting or hang-up on the bar on your pants, wrist, etc. As expected the dishwasher is very quiet, and dries dishes very well. Have become dependent on that 3rd rack, like the RackMatic features and the flexspace tines. Our dinnerware is fiesta ware which is thick. So some dishwashers don't really accommodate dishes this thick, but this one does a good job.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Quiet. Could use improvements.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Nice unit. But. Small utensil bin. And the pocket handle felt loose like it had a button to open the door but it did not. Needs delay button and a dry button on this series.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friend Rated 3 out of 5 stars
Not up to par!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean well - frying pans in main compartment and cooking utensils in 3rd (top) compartment. Glassware remains spotty. Drain blocks requiring frequent cleaning of the filter. Not impressed with this brand name. There were always somethings to handwash!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi and we're sorry to hear you're not getting the best cleaning results from your dishwasher. For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. It is also recommended to scrape off any excess food soil but not to rinse dishware so that you leave residues and sauces behind for better cleaning performance. If these tips do not help improve cleaning, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Rated 5 out of 5 stars
Bosch dishwasher is superb!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Bosch 500 dishwasher is a delight! Very solidly made, incredibly quiet, everything comes out sparkling clean even running it only on the 60 minute cycle! So glad I chose it.
I would recommend this to a friendRated 4 out of 5 stars
super quiet but autodry doesnt work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good spacey dishwasher and super quiet. But the autodry feature (opening up to dry) stopped working after a couple weeks. also, there is no rinse function unless you set it by the app.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi woogy, thanks for your review. We are sorry to hear that you are experiencing drying issues with your dishwasher. The following link offers tips on how to maximize drying: https://bit.ly/3Asc0oV should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch 500 dishwasher,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and easy to use. Internet connectivity is nice,
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friend Rated 4 out of 5 stars
Super quiet and drys very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOTE: This is an early review, since I've only had my Bosch 500 Series for only a month. Normally, I'm a Whirlpool guy but haven't had any luck or, perhaps, isn't what it used to be; so I decided to go with a Bosch dishwasher. Although, I've only had it for a month, it cleans and definitely dries better than any high-end Whirlpool dishwasher. I would love to give it a 10 but will subtract two points for the layout of the tines and racks, which are not as user-friendly as other models. That said, I'm totally happy with my purchase and would highly recommended as a purchase.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month and we couldn't be happier. Bosch dishwasher is the bomb!
I would recommend this to a friendRated 5 out of 5 stars
Updated Bosch dishwasher replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is definitely a step up in the sense that there are no physical buttons which can break or malfunction. Instead it has haptic touch controls! Perhaps a little quieter too - includes wireless and / or remote access for the connection to the dishwasher over WiFi.
I would recommend this to a friendRated 5 out of 5 stars
One Clean Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best cleaning dishwasher I’ve ever owned.
I would recommend this to a friendRated 5 out of 5 stars
Clean, quiet and we are very happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far (ony had it 6 weeks) It cleans well. I love that the filter is easy to clean and MAN this thing is quiet. Love the automatic pop open function when it is finished. Let's the dishes continue to dry.
I would recommend this to a friendRated 5 out of 5 stars
Great Dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very quiet! Everything comes out clean and I enjoy using the app to customize my favorite settings and receiving notifications. They adjustable racks are a nice feature. I only wish the silverware basket was a tad wider. Very happy overall!
I would recommend this to a friendRated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happier as this is a much quieter than the previous dishwasher (not a Bosch). The 3rd rack is being used for silverware and small items like container lids and is a better usage of the space than the previous dishwasher.
I would recommend this to a friend


























