Customer Ratings & Reviews
- Model:
- SHP65CM5N
- |
- SKU:
- 6542974
Customer reviews
Rating 4.4 out of 5 stars with 720 reviews
(720 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 500 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and effective cleaning performance. Many appreciate its ease of use, the convenience of the third rack, and the ample capacity it offers. However, some customers have expressed concerns regarding reliability, the control panel, price, and cycle time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Bosch 500
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher Good cleaning and drying and easy to use handy app.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality dish washer. Would definitely recommend.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quieter than a whisper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well packaged and perfectly silent. We are very happy owners of this fabulous Bosch dishwasher.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44dBA - White
I would recommend this to a friend Rated 5 out of 5 stars
great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great as expected. product runs with no flaw. clean design. happy w purchase
I would recommend this to a friendRated 5 out of 5 stars
quiet, efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver quiet, efficient dishwasher and top rack gives the option to customize space is a nice touch
I would recommend this to a friendRated 4 out of 5 stars
Replacement for our wonderful past Bosch dw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, our venerable Bosch gave up the ghost. We use our dw EXTENSIVELY - think dog years. The last one was 10 yo, super, legendary cleaning. When it died, there was no question what brand I was buying. BestBuy installation was excellent. As for the new unit - well, Bosch did some tweaks, and it's going to cost them a star. The very top rack just does not have the clearance to hold much. Dear Bosch - if it's not broke, don't fix it. FWIW - I still can't hear it clean :)
I would recommend this to a friendRated 5 out of 5 stars
It’s excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We remodeled our kitchen so we bought all new appliances, went to Pacific sales. Got a great sales person that recommended this dishwasher to us. Dishwasher is excellent, barely makes any noise, didn’t even know if it was on! It has a red light that beams on the ground to show its working. Added bounce it’s Wi-Fi which I did not know till it was installed. Dishes came out clean and steamy! No complaints! Excellent buy!
I would recommend this to a friendRated 4 out of 5 stars
Good value for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good price for the quality of it. Especially since it was open box.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Quiet and excellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits way more than our old one, is so quiet you can barely hear it unless you're right next to it, and has been trouble free so far with nice clean dishes. Time will tell if it has the longevity!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AutoAir, 44dBA - White
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this - the app makes it convenient to know when cycle is done
I would recommend this to a friendRated 5 out of 5 stars
Fascinating Way To Dry Your Dishes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our first Bosch purchase. We were told that they are the best so we swallowed the pill and made the purchase. After owning it for more than a month we have been very satisfied with its performance. It did take a bit of a learning curve but we are great now. The most interesting feature we discovered was the drying process. It does not have a heating element but it actually uses the heat from the dishes to help dry. The other cool feature was the Auto Air function. When the cycle is complete the door will automatically open about 6 inches and allow outside air to cool everything down. Overall, its been worth the money.
I would recommend this to a friendRated 5 out of 5 stars
QUIET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOU CANT HERE IT RUNNING IF IT LAST 10 YEAR I WILL BE HAPPY
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
BOSCH DISHWASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so quiet you can’t even tell it’s running. Habe not had it very long to ck out the other cycles
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friend Rated 5 out of 5 stars
Top notch product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, very quiet and great performance.
I would recommend this to a friendRated 4 out of 5 stars
Solid but imperfect engineering.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - Excellent wash quality. - Incredibly quiet. - Top rack is really useful for kid's items. - Energy efficient compared to our last dishwasher. Cons - I can't fit nearly as much into it as my previous dishwasher due to the racking. The pegs are too close together to easily fit deeper items like certain bowls or Tupperware. - The silverware caddy is small so we actually use the one from our old dishwasher instead. - If you don't use the auto air function the drying is not adequate.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Dish washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person did not explain drying cycle. Installer did not demonstrate enough. Still not certain how to really operate it. Seems to clean ok but we rinse dishes before loading into dish washer.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi BeverlyS, thanks for your review. We are sorry to hear that you are experiencing drying issues. The following link offers tips on how to maximize drying: https://bit.ly/3Asc0oV should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
Rated 3 out of 5 stars
You probably don't need this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More complicated than it needs to be. The silverware holder is small and inconviently located. Learning out to use the most desirable features may not be easy for those who aren't great w aps. Loading it requires watching a video . It is neither easy nor intuitive despite some ways to customize. I am already behind on cleaning the filter and the blades, bc I love having to maintain this more than my 15 yo Kitchen Maid. And lastly, there is a dispenser for required jet dry but the place to put it lies flat w the door open and outside of waiting for the excess to spill out, there is no way to know how much is in there. Yes, the dishes get squeakly clean but I have had to rewash some plastic cups. I didn't need such a fancy dishwasher and had it been easy to return , it wouldn't have lasted a week. BTW, bought it online w/o seeing it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MickyT70, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Rated 5 out of 5 stars
BOSCH TOP MOUNTED SHP65CM6N 500 SERIES DISHWASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this Bosch dishwasher so far, only had it a few weeks. Installation was great as well. Very quiet, 44db which is one reason we bought another Bosch to replace previous one. Just wish they still made utensil holder longer like previous ones, new one only half the size. I'm not a big fan of putting them in the top 3rd rack as suggested, I use that for larger utensils. I find it confusing trying to find additional settings through the Home Connect app or doing it manually pushing buttons as there are many more options than displayed on the control panel. Dishes come out spotless and dry using the Auto/Sanitize/Autoair combination.
I would recommend this to a friendRated 2 out of 5 stars
Died under warranty, still waiting 2 months later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The electronics died 11 months after installation. Two months later, we are still waiting for Bosch to make good on the warranty. The board and some other part were on back order. Finally, 7 weeks after the technician came and diagnosed the (obvious) problem, and after 2 repair appointments that Bosch made and then canceled once they realized they still didn't have the parts, Bosch agreed to replace the unit. Five days have gone by since that contact and since I submitted the required proof of purchase without even an acknowledgement. Their customer service department doesn't have access to these "replace" cases to give a status update -- and that's the only department a consumer can connect with. It's an insane runaround. As others have said, it feels like delaying tactics rather than just they're overwhelmed. On the bright side, it was whisper quiet when it was running --though the previous Bosch we owned cleaned the dishes noticeably better.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DCDad, thanks for sharing your review. We're truly sorry to hear about the challenges you've faced with your Bosch dishwasher and the delays in getting it resolved. Your experience is important to us, and we understand how frustrating this situation must be. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance. We're here to help.
Rated 5 out of 5 stars
As good as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. No problems loading. Holds long stem wine and martini glasses. Everything fits so far.
I would recommend this to a friend


























