Customer Ratings & Reviews

The fridge looks fine but it came without stainless steel flex bar (part used for hanging extra shelves) and Best Buy was not help with ordering the part for us.

So nice to have a new refrigerator. Spacious and high quality. I have had a little trouble setting some of the shelves to fit some items. juice bottles and condiments are too tall to stand.

On the plus side, like the counter depth style and the black stainless steel finish. Don’t care for the large ice bin-takes up too much space and holds more ice than I would normally use (it is very efficient at making ice to fill the bin). Hate the refrigerator drawer that spans the width of the refrigerator requiring one to open both doors to get anything that is in it.

There is so much room in the fridge. Coming from a side by side this is like heaven. It does take some getting used to having the water inside and standing with the door open to full up a water bottom. But all the room makes up for it!

Great fridge I’m glad I made the purchase will definitely buy something from them in future

We purchased this about a month ago and we have been very pleased so far. The accessories help keep the fridge organized and clean so far. It’s very sleek and clean.

We sold our home with the refrigerator that we had for the past 10 year and that unit was rock solid, so when we started looking for a new counter deep refrigerator we wanted a unit with similar features. We spend around 2 months of research and evaluating the user reviews on every unit in our list. What we discovered is that the more tech features the unit have, the more problems most likely will occur. So we stick with these features: inside water dispenser and ice maker, LED interior lights, door alarm, temperature alarm, stainless steel, Automatic Defrost, Energy Star Certified & Dual Evaporator. This model have all of those features and more. We have been using it for a month and so far so good.

Do not buy. Very low quality control and 0 support from Best Buy or Bosch. The drawers that are supposed to maintain different temperatures were not properly installed and do not seal. The middle drawer doesn’t pull out properly. And, most importantly, the freezer stopped cooling 6 weeks in. All of the food spoiled, the water leaked and multiple service visits in, we are at the one month point without a freezer. They are refusing to declare it unrepairable and replace it, yet have no idea how to fix it. No compensation for any of this of course. Now it won’t even connect to the app, so the alarm is going off throughout the night waking us up.

Very good quality but quite pricey, Need extra attention when closing the cooler doors, otherwise it won't close tightly.

First and foremost great customer service and excellent delivery. Refrigerator looks amazing and it’s easy to use. The refrigerator is pricey but I would recommend it to anyone who’s looking for a dependable refrigerator.

Does it's job without all the unnecessary features,

Very happy with this refrigerator. Looks great and works good. The only issue I have is the water dispenser. I lost that battle with my wife. Not my favorite but the rest is great.

Perfect fridge and size and like build in fridge!! I love it! Worth it and so happy with my purchase! great installation as well!!!

Appreciate the amount of food and beverage space and the water dispenser inside. The ice maker is working great and always stays full.

Like the fridge but they dropped the ball designing the door. $3500 for a counter depth fridge that can’t be installed counter depth without the door hitting the counters when opening. Measurements in pictures is very misleading. Says depth is 24”, but that’s not including the door. 24” is just the main part of the fridge and what worse is the sides are gray in color and at least 1/2” of that has to stick out past your cabinets or else the doors will hit.

This is a beautiful fridge that fits perfectly in our kitchen. Everything is easily acessible. We are very pleased with our purchase. Delivery went without a hitch! The stainless steel is very attractive.

So far so good. The key things we like about this fridge is that it is quite and reliable. The internal water dispenser works well and I like the ice tray in the freezer.

Love the refrigerator I am not going to do 50 characters

Bought this fridge for my new home. It’s not fancy looking from outside, but the fridge works perfectly fine, and met all our need.

I highly recommend purchasing the Bosch refrigerator. I’m very pleased the design, storage, and features.