Customer Ratings & Reviews
- Model:
- B36CT80SNB
- |
- SKU:
- 6354085
Customer reviews
Rating 4.5 out of 5 stars with 431 reviews
(431 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its quiet operation, sleek design, and spacious storage. Many customers also appreciate the ice maker and the efficient use of space. However, some customers have experienced issues with the doors not closing properly, reliability concerns, and receiving defective units.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Terrible customer service.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer compressor died after 4 1/2 months. Bosch customer service is a nightmare. Tech came out within two days, said needs replacement. Lost hundreds of $ of the food! Over a week later they are still working on getting a tech/replacement. Freezer beeps every few hours to alert the temperature is above freezing. No one is sleeping and the dogs are going crazy. Bosch has no sense of urgency. If we didn’t keep following up we would know nothing. Bosch gives you timelines that mean nothing. They can’t even say when it will be replaced. For the money we paid you can get two Refrigerators with better customer service. Bosch needs to step it up!
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KerryM, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bosch refrigerator has a nice appearance and the inside shelves are adaptable. We anticipate this refrigerator should last us 10-15 years. The delivery service was excellent.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Bosch new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this fridge except the water. To get the water, you have to use 2 hands. Otherwise, it’s beautiful and well functional.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
BruChon’s Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it long enough to officially know as of yet, but besides it not being as big as I thought on the inside, and not being able to figure out how to program it to my phone so that it notifies me when the door is left open, etc…I have been content. I am still figuring out the alarm and how to change the settings and filter, and I hope to just remain content and have no future surprises.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful fridge, the Black Stainless is easy to keep clean. Storage is abundant, features are very intuitive. Very happy with this product.
I would recommend this to a friendRated 4 out of 5 stars
My new refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice that the bins can be temperature controlled separately. The surface gets smudged. Overall I am pleased
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great fridge but we deserve a longer warranty.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, delivery was awesome, my only issue would be a one year warranty on a appliance that costs over $3000. They want to give us every reason they can to buy the extended warranty. Offer a longer warranty with the purchase please and thank you.
I would recommend this to a friendRated 3 out of 5 stars
Bosch 800 fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Center drawer works hard. Cannot be fixed. Makes more noise for long time. Good Bosch service.Bosvh 800
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GaryK! Thank you for your feedback regarding your Bosch 800 Series dishwasher. We're glad to hear that you appreciate our service, but we’re sorry to learn about the issues with the center drawer and the noise it is causing. Your experience is important to us, and if you need further assistance, please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We're here to help!
- Pros mentioned:Design
Rated 5 out of 5 stars
Well Organized
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes getting use to the format but seems to be better organized with everything at your fingertips
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge! Keep food fresh longer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It keeps fruits and veggie fresh for longer period of time comparative to other fridge.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Exquisite refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Love the ice that it makes. We had a thermador fridge on our previous home and the ice shape is the same. Quiet. Love the movable shelves.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Bosch refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliance. Efficient design and plenty of space.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets lots of compliments, years on going strong. Love it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Bosch refrigerator. In store purchase and delivery were great. Professional and friendly sales person and delivery technicians.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best fridge I ever purchase. Looks beautiful and fits perfect - counter depth look. Looks a lot more expensive than what I purchased it for
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Custom look refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this refrigerator for over a year now and I love it. It gives you a very custom look without the custom price tag. We have zero issues since purchasing. Will be purchasing again for another remodel project.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sleek Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced Samsung fridge with this one and we love it. The water dispenser on the inside is so much better.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very nice, not perfect, but what is?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Counter depth refrigerator. Some of the plastic bins seem a little hard to pull out and flimsy and I hope they last. I like the adjustable shelves. Bigger drawers than most other brands of same size. I need to set it a few degrees colder to get the temp lower than 40 degrees F.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
BOSCH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOULD LIKE TOBE ABLE TO ADJUST DOOR STORAGE RACKS.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 1 out of 5 stars
Ice Maker Broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was good in terms of design and space, I have had no issues with the fridge part however the freezer has failed to make ice twice now, this time i’m not able to fix it and will probably have to call a technician which based off bosch website will cost $179 just to come look at it when it’s only 13 months old. I bought bosch because my last fridge constantly had ice issues and now this one is having the same issues.
This review is from Bosch - 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with VitaFresh - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Makayla, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting and determine if service is necessary. They can be reached by calling 1-800-944-2904.






























