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Customer Ratings & Reviews

Your price for this item is $4,099.99

Customer reviews

Rating 4.5 out of 5 stars with 431 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its quiet operation, sleek design, and spacious storage. Many customers also appreciate the ice maker and the efficient use of space. However, some customers have experienced issues with the doors not closing properly, reliability concerns, and receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 431 reviews
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Terrible customer service.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer compressor died after 4 1/2 months. Bosch customer service is a nightmare. Tech came out within two days, said needs replacement. Lost hundreds of $ of the food! Over a week later they are still working on getting a tech/replacement. Freezer beeps every few hours to alert the temperature is above freezing. No one is sleeping and the dogs are going crazy. Bosch has no sense of urgency. If we didn’t keep following up we would know nothing. Bosch gives you timelines that mean nothing. They can’t even say when it will be replaced. For the money we paid you can get two Refrigerators with better customer service. Bosch needs to step it up!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi KerryM, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance. BoschAppliancesUSA

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bosch refrigerator has a nice appearance and the inside shelves are adaptable. We anticipate this refrigerator should last us 10-15 years. The delivery service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Bosch new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this fridge except the water. To get the water, you have to use 2 hands. Otherwise, it’s beautiful and well functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BruChon’s Bosch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it long enough to officially know as of yet, but besides it not being as big as I thought on the inside, and not being able to figure out how to program it to my phone so that it notifies me when the door is left open, etc…I have been content. I am still figuring out the alarm and how to change the settings and filter, and I hope to just remain content and have no future surprises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful fridge, the Black Stainless is easy to keep clean. Storage is abundant, features are very intuitive. Very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that the bins can be temperature controlled separately. The surface gets smudged. Overall I am pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but we deserve a longer warranty.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, delivery was awesome, my only issue would be a one year warranty on a appliance that costs over $3000. They want to give us every reason they can to buy the extended warranty. Offer a longer warranty with the purchase please and thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bosch 800 fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center drawer works hard. Cannot be fixed. Makes more noise for long time. Good Bosch service.Bosvh 800

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi GaryK! Thank you for your feedback regarding your Bosch 800 Series dishwasher. We're glad to hear that you appreciate our service, but we’re sorry to learn about the issues with the center drawer and the noise it is causing. Your experience is important to us, and if you need further assistance, please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We're here to help! BoschAppliancesUSA

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Well Organized

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes getting use to the format but seems to be better organized with everything at your fingertips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge! Keep food fresh longer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It keeps fruits and veggie fresh for longer period of time comparative to other fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Exquisite refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Love the ice that it makes. We had a thermador fridge on our previous home and the ice shape is the same. Quiet. Love the movable shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bosch refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance. Efficient design and plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets lots of compliments, years on going strong. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Bosch refrigerator. In store purchase and delivery were great. Professional and friendly sales person and delivery technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best fridge I ever purchase. Looks beautiful and fits perfect - counter depth look. Looks a lot more expensive than what I purchased it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom look refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this refrigerator for over a year now and I love it. It gives you a very custom look without the custom price tag. We have zero issues since purchasing. Will be purchasing again for another remodel project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Samsung fridge with this one and we love it. The water dispenser on the inside is so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice, not perfect, but what is?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Counter depth refrigerator. Some of the plastic bins seem a little hard to pull out and flimsy and I hope they last. I like the adjustable shelves. Bigger drawers than most other brands of same size. I need to set it a few degrees colder to get the temp lower than 40 degrees F.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOULD LIKE TOBE ABLE TO ADJUST DOOR STORAGE RACKS.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Ice Maker Broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was good in terms of design and space, I have had no issues with the fridge part however the freezer has failed to make ice twice now, this time i’m not able to fix it and will probably have to call a technician which based off bosch website will cost $179 just to come look at it when it’s only 13 months old. I bought bosch because my last fridge constantly had ice issues and now this one is having the same issues.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Makayla, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting and determine if service is necessary. They can be reached by calling 1-800-944-2904. BoschAppliancesUSA