Customer Ratings & Reviews
- Model:
- B36CT80SNB
- SKU:
- 6354085
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its quiet operation, sleek design, and spacious storage. Many customers also appreciate the ice maker and the efficient use of space. However, some customers have experienced issues with the doors not closing properly, reliability concerns, and receiving defective units.
This summary was generated by AI based on customer reviews.
Review of Bosch Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch refrigerator we purchased has been functioning excellently from the very beginning. All food items are well preserved.
I would recommend this to a friendBarely a year and the ice maker is toast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this refrigerator delivered August 2020. Around July 2021 the ice maker started to be just a little less productive. We thought it could be an isolated matter of the kids forgetting to close the freezer or something like that. Unfortunately it just got worse. Now in October 2021 the ice maker has completely stopped working. Conveniently it is just over the year mark and so we are dealing with the hassle of repairs ourselves. In my opinion, this fridge was awesome but it turned out to be like any appliance these days… disposable.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Jeremy, we're sorry to hear you're having this type of problem with the icemaker in your Bosch refrigerator. We would like to learn more to see how we can help. Please call our Bosch 24/7 customer support at 800-944-2904 or email BoschCare@bshg.com with the full model number, FD serial number, service invoice and your contact information. We can review this further then. Thank you for reaching out.
Bosch Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, just wish it was a bit bigger to store more edibles.
I would recommend this to a friendGreat Service from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our Bosch refrigerator. We previously owned a Bosch dishwasher and now we're pleased with the products.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch - 800 Series is working fine. Like some of it's features. Access to water is one of them. Also like the several doors which allows access to to different items without having to open the entire unit.
I would recommend this to a friendNew owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received refrigerator after Thanksgiving, 2020. So far LOVE our refrigerator. Delivery was quick and easy, folks were very nice and helpful. Great job Best Buy and Bosch.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dual evaporators and dual compressors are amazing. A head of lettuce last 3-4 weeks. Amazing!
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the fridge delivered and set up on Wednesday. It is a great fridge. However: Although I paid for the install kit and installation. they did not have all the necessary fittings so they left it up to me to go to Home Depot to buy the fitting and finish installation. Also I have an RO system so needed the bypass filter not the regular water filter. I assumed that is what they installed, but wrong there too. I have left phone message and e-mail for the saleman at Best Buy. Guess what? Radio Silence
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung is beautiful inside and out. It is very functional. It really does brightens up my kitchen. My wife loves it and I reinforce her taste. My old fridge was also a Samsung, it was great too. We love Samsung.
I would recommend this to a friendTerrific Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It took a little bit of reading the manual before we understood all the features and setup but we are very happy with this purchase.
I would recommend this to a friendNice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator it doesn’t look fancy but works really good so far I’ve had more expensive Samsung and LG but so far I like this one more and reviews say it is more dependable
I would recommend this to a friendFridge stopped working just over a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in May of 2022. The fridge stopped working in Sept of 2023. Freezer is fine. Of course, outside of warranty and any repair is out of my pocket. I expected much better from Bosch. I paid more for this fridge because of the name.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DanielR, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team would be happy to review the details of your experience to see how we can help. They can be reached at 800-944-2904 for real-time support.
Superior Quality, No Shortcuts Here!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first French Door Frig with Wifi and let me just say; 5 STARS & 5 Diamonds. You will not be disappointed with this appliance.
I would recommend this to a friendSolid and roomy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the water and ice function. Lots of space and flexibility.
I would recommend this to a friendLove my Bosch refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator! My daughter recently purchased the same refrigerator when she remodeled her kitchen and I just had to have the same refrigerator when remodeling my kitchen!
I would recommend this to a friendFrench Style Regrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The french door style refrigerator is so convenient to store and retrieve items. The items used daily are right at arms length and very visible. I recommend this style of refrigerator
I would recommend this to a frienddamaged bosch refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator but it arrived with the bottom drawer damaged. We are still waiting for the replacement and it has been a month.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear valued Bosch customer, thank you for the review and feedback. We're certainly sorry to hear of the damage to the bottom drawer. If there we can assist further with the replacement part, please call our Bosch 24/7 Customer Support at 800-944-2904 or email BoschCare@bshg.com with more details and your contact information. Our team would be happy to help.
Average product - horrible install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is OK - nothing special - very expensive. Delivery and install service was a rip off. Long story - I won’t bore you with details. Bottom line: the crew they sent artfully ripped me off. Hopefully your install crew are capable and honest. I wouldn’t recommend the product and I give a strong warning regarding installation services.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MichaelB, thanks for your review. We're sorry to hear this has been your experience. Your feedback is valuable to us and will be shared with the appropriate teams for additional review. If you have any installation-related inquiries, please call the Lowes Support Line at 1-800-445-6937 for assistance. Thank you.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality fridge, would recommend this product
I would recommend this to a friendCustomer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesperson, Brandon Mancuso, was simply excellent. An outstanding representative for Best Buy. He personifies integrity, quality, and commitment to customer satisfaction.
I would recommend this to a friend