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Customer Ratings & Reviews

Your price for this item is $4,099.99

Customer reviews

Rating 4.5 out of 5 stars with 431 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its quiet operation, sleek design, and spacious storage. Many customers also appreciate the ice maker and the efficient use of space. However, some customers have experienced issues with the doors not closing properly, reliability concerns, and receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 431 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wow! Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Replaced another brand that had issues with freezing coils and a broken ice maker. Chose this one because of its reputation and the fact that the ice maker is in the freezer + water is inside. We were pleasantly surprised by the amount of space vs our old refrigerator. The old one claimed to be the same interior size but had an ice maker inside the refrigerator and it took up way more space than we realized. With this configuration, not only did we gain space on the interior shelves but the shelves on the door are deeper so it made a difference in more ways than expected. We were initially worried about losing space in the freezer (due to the location of the ice maker) but it’s well laid out as well and the drawers/shelves maximize the available space. We give this one two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Incredible use of space and looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is incredible. Best parts include: - efficient use of space inside - lighting when opened - ice maker is next level - under-stated Design from outside - water filter inside (personally don’t like outside ones)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The refrigerator is well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is well designed and maximizes space. Instructions are clear and easy. Very happy with how the unit functions. I have been using all the extra ice for home made ice cream. The delivery would get fewer stars. The pre delivery instructions said there needed to be a water shut off 6 feet from the connection. In fact my shut off was less that 2 feet away, directly below the line in the basement. They did not mention the shut off needed to be in the same room. So they did not attach the water line, We did that ourselves. The delivery crew was not familiar with the unit and provided disparaging and incorrect information rather than admit that they had no idea what they were talking about. They insisted the mobile suspension bar was just something with the logo and had no purpose and was not needed, I could throw it out with the packing. Luckily the written instructions were very helpful and the bar allows for additional storage and organization. This is my first French door refrigerator and it will take some gettng used to . That's on me not the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - with one reservation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with this fridge - keeps things cold and seems to maintain temps well even with a lot of opening and closings. Not too sure if the fancy settings on the drawers do much, have not noticed vegetables staying fresh longer, but they certainly don't hurt either. My main complaint is the main door with the flap that swings shut to seal does not close by itself - you have to make sure it's closed. I have adjusted the hinges and leveled to where it tries but just can't get over the friction. All in all I would probably buy again,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Little Extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the little added storage shelves this has. I was not expecting that. And there is also a water dispenser inside the door...so cute. I also was not expecting that. I had to have a counter depth fridge and I was worried about not having enough room. It's great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Bosch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator, very well designed and great layout. It is very quiet and sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge, but there are a few design issues...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start off by saying I truly do like this fridge as it fits my other Bosh appliances and kitchen very well. There are a few things that I wasn’t aware of until after purchasing this fridge. The first one being the refrigerant used in this fridge is flammable, not really an issue As this is common in many refrigerators today, but something I missed in my research and other buyers should be aware of. Thankfully this fridge has Wi-Fi and notifies you when you leave a door open, because unfortunately it requires a little extra push to close the right door, vs other fridge doors you can just give a shove of the door and it closes on its own, this one will not close on its own. This isn’t an issue with leveling of the fridge as I made sure the fridge was leveled per the instructions and that the doors were properly adjusted per instructions. It just doesn’t have enough spring force built into the door to allow it to close on its own. Lastly be very aware of your toes when using the freezer. The door is a bit lower than other French door fridges and you will crush your toes if you are not paying close attention to where your feet are when opening the bottom freezer door. Overall I am happy with my purchase, just a few tweaks of my normal fridge interactions to avoid toe injuries and ensure the French door on the right is always closed after using the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Sleek and Smart Bosch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a professional refrigerator but when we looked at them along with the Bosch, it was more impressive. It fits beautifully in our kitchen with our other professional appliances. And having the filtered water dispenser inside adds to the sleekness. Plenty of food storage and thoughtful shelves in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Love the counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth is the way to go, its a bit smaller on the inside, but with it. I like that you can hang magnets on the front, most other stainless you cannot. Love the water being inside instead of water always dripping down in the front. Ice maker is also a lot larger and I don't run out of ice now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five Star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star. he frog is beautiful and fits right into the space. Working fine. The only problem with the entire episode is poor communication between Best Buy and the deliverer. Didn't come one day that they were supposed to and hard to get in touch with someone who knew what was happening. The delivery people themselves were quite good and very ;polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome bosch refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just brought this beautiful bosch refrigerator. Perfect size for my family of four. GOT A AWESOME deals at best buy. Open box with a few ding.work great,great price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet. Design is good in that we went from a full depth to a counter depth and hardly notice that it has less space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bosch refrigerator has nice clean lines. Inside everything is well lit. It is easy to find whatever we need to use. The shelves are easy to fill and easy to find items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Bosch 800 Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Bosch is beautiful and I am impressed with all of the storage functions. There are so many ways to store different items. I also love that the icemaker can very easily be turned off & on as needed. The unit is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Sleek looking, counter depth fridge with ice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look! And the shelving space, and the ice maker, and the lighting and most everything about it...except it is truly counter-depth so it is very shallow. A 12-pack of soda doesn't even fit the long way. We knew it was counter-depth when we bought it, but experiencing it is something else.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Bosch is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this refrigerator! We had the same size one before it died on me. This one has so much more room and so quiet. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Fantastic Bosch Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, sleek and more spacious than anticipated. Great dual fridge and freezer combo for a family of 4. Happy we went this Bosch!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how spacious this is inside. The icemaker is terrific - it refills quite quickly. Runs really well - very quiet. Very happy with this purchase. We researched a lot for counter-depth units and felt this was the best option in the market at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a very lackluster Samsung. I could not be happier with the performance. My food stays fresh and the temperature inside is actually what is displayed on the control panel. The drawers and shelves are very accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Best refrigerator I’ve had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this refrigerator. I love the indoor water dispenser, keeps kids hands off the outside, and can be filled one handed. It’s so sleek looking with little white plastic on the interior. Ice machine has been great so far, we have encountered no problems

    I would recommend this to a friend