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Customer reviews

Rating 4.6 out of 5 stars with 755 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 755 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Connectivity, Smell

    Rated 4 out of 5 stars

    Does well. Enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher does wash dishes really well (unlike the Samsung it replaced). That's about where the positives end. Several cycles, including rinse only, are locked behind a cloud connection and an app. In addition, the dishwasher has no real status indicators on it other than an LED. The Samsung would show the time remaining in the cycle on the LCD, however the Bosch does not. As with other 3 rack dishwashers, you can't wash tall dishes in the bottom rack and cups in the top rack without removing the third rack. Not a major deal (plus there isn't a lot that can be done without making the dishwasher taller than standard 33"), though it would be nice if the rack was easier to remove. As other reviews have noted, the dishwasher seems to have trouble fully drying dishes, and has a faint fishy odor. The dishwasher was also scuffed up on arrival, however I didn't notice until after the installer left. Finally, the dishwasher is perhaps a bit too quiet. It's hard to tell that a cycle has started when you close the door, there should be some kind of chime to indicate that it has started.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Awesome dishwasher - Need tweaks for ideal results

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this 800 series dishwasher in February 2024 to replace a Kitchenaid model that was awful in cleaning dishes. We love this Bosch. I would have given 5*, but took a star out because it requires some tweaks to get the most ideal performance. We love the quiet performance, the dishes come out clean and dry every time. We also got rid of the dreaded "Bosch fish smell" on dishes! To get this performance consistently, I recommend the following: 1. Use a rinse agent. Period. It does not matter what detergent you use, but don't skimp on the rinse agent. You need that for optimal drying and spotless dishes just like in any Bosch dishwasher that does not have a dryer element. 2. Download the Home Connect APP. There are many features including remote start, decoding symbols on the door etc. that are available only through the app 3, Use the top rack. Like many, I also complained about the cutlery basket taking up too much space. I finally discovered that I can place all the spoons & forks along with flat utensil on the top tray for spotless cleaning and allowing the bottom tray for more plates. See attached photo. We had 60+ spoons, forks and knives after our thanksgiving dinner! 4. One month after our new dishwasher was installed, we hit the fishy odor phenomenon. We had this issue with our previous Bosch 15 years ago as well, which we could not overcome despite constant filter cleaning and using dishwasher cleaner. I read that placing a piece of copper tubing helps get rid of this issue. I placed one in the middle rack (see attached picture) skeptically and in the 11 months after placing that, we have not had a single fish odor episode! My go to wash cycle is Auto with the power control spray arm turned on front and back and sanitize + crystal dry. It takes 3 hrs and 5 minutes for sparkly clean, fresh smelling and warm & dry dishes.. every single time. I wish this dishwasher had an express 30 minute short cycle for a quick wash & rinse before a dinner party. Overall, a great machine, especially after these tweaks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Buy Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I decided to give each other a new Bosch dishwasher this past Christmas. The team at Best Buy made it happen! We are very happy with the Bosch 800 Series dishwasher. It continues to exceed our expectations on cleaning and drying performance. The best part...It's so quiet when running!!! The flexible racks are awesome and allow us to load our 11" plates. We owned a Bosch 20 years ago and are still impressed with their quality and reliability. Best Christmas ever!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Don’t know it’s on!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite. Beautiful machine & outstanding cleaning. At first we thought the silverware bin was too small but now, utilizing the top rack to lay-out the cutlery there is plenty of room. It’s a very nice machine that is so quiet, standing right over it, you honestly don’t realize it is on, doing its job. We have anywhere from 14 to 20 family members here at Thanksgiving and “Bosch” takes care of them all with plenty of room to clean & disinfect all the bowls, plates, cups, glasses and whatever else you put into it. We are very pleased with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Wish the dry setting was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was a solid buy, it's super silent and does it's job with getting the dishes clean. Coming from a Samsung dishwasher, I felt the Samsung did a better job on the dry setting, and self popped open the door to allow the dishes to air dry. I wish the Bosch dishwasher had this feature as there are still some wetness to the dishes even after using the dry setting. There's also not a good way to prop open the door to manually allow the dishes to air dry without opening it all the way.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, thanks for your review. We are sorry to hear that you are experiencing drying issues with this dishwasher model and we apologize for any inconvenience. To help you maximize the drying performance of your dishwasher, we recommend visiting the following link: https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/tips-to-maximize-drying. This resource offers valuable insights and suggestions that may contribute to resolving the drying issue you're facing. If this doesn't help resolve the issue, please call our Bosch Customer Support team at 1-800-944-2904 for real-time troubleshooting and assistance. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Brand new dishwasher didn't work at all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bosch dishwasher does a great job washing dishes. However, when the professional installation was complete, the dishwasher didn't work! Then it took another week to get a replacement installed. Great dishwasher but a frustrating experience to say the least. Oh, also, it's so quiet you can't tell it's running. So quiet you can't tell whether it started or not.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 if you have any unanswered questions or need assistance. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level, Rack design

    Rated 5 out of 5 stars

    We Love Our New Bosch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and features of our new Bosch, and not be beaten. More importantly, it does a perfect job of cleaning and drying, and it is whisper quiet. I should also add that it is a handsomely designed dishwasher. We are very pleased with this purchase and the service we received with its installation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is AMAZING! Very effective at cleaning everything, Super quiet, and energy efficient! Also a ton of capacity. It blows our old whirlpool away! I’d give it 10 stars if I could!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Rack design

    Rated 5 out of 5 stars

    Efficiency and Elegance: Bosch 800 Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bosch 800 dishwasher offers exceptional cleaning performance, quiet operation, and sleek design. Its advanced features and reliability make it a top choice for those seeking quality and efficiency in their kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher !!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much nicer than our Kitchen aid. We had repairs every year. This unit is quiet, quicker and dryer dishes. It is layed out and seems to hold more dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Phenomenal dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really great experience. We went through 2 Samsung dishwashers in the matter of a couple weeks and landed on this unit as a replacement. Quiet, efficient, and effective. We have not had the fishy smell issue.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    Great dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It’s very quiet but the only issue that we have is a smell after the wash. It’s really bad odor.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Thanks for the feedback! We’re so glad you’re enjoying your dishwasher's performance and quiet operation. To address the odor, we recommend these quick steps: 1) Clean the filter and spray arms to remove food debris. 2) Run a dishwasher cleaner on a hot cycle. 3) Check the drain hose for any kinks or obstructions. 4) Leave the door ajar if the unit won't be used for a period of time. 5) If you don't run the dishwasher on a regular basis, use the rinse cycle between loads. If these tips don't do the trick, please reach out to us at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help! BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Bosch makes a good dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, runs quietly, cleans well, and dries fairly well. The racks are not designed as well as our old Kitchen Aid, but that is more of a personal preference. Overall we are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have recently purchased Bosch dishwasher. It is quiet, cleans well and can fit all kinds of dishes easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, and cleans dishes better than anything I have ever seen! The last dishwasher was 8 years old, had to rinse everything first. This purchase we spent a little more, but worth every penny. The purchase was great, delivery guys exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New 800 series dishwasher with app experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new Bosch dishwasher, 800 series. It does a great job cleaning and drying my dishes. It is so quiet too! The app connection to my dishwasher is easy to use. We did have some difficulty initially getting g the app connected. But the service representatives at the customer service number and the technician they quickly sent to our home were very professional, informed, pleasant, and most of all successfully helpful! So glad we chose Bosch!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wonderful Addition for our Kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! This fully describes the overall look, cleaning and drying capabilities, and noise level of this dishwasher. Dishes come out cleaner and drier than our old dishwasher, and we even get notified on our phones when cycles have been completed. Quality has to be the best description when it comes to Bosch dishwashers! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Rack design

    Rated 5 out of 5 stars

    SILENT, NO SOAKING, NO SPOTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SILENT TEXTs when completed NO SPOTS CLEANS BAKED ON FOOD NO RINSING THIRD UTENSIL DRAWER

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Bosch Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation. Dish cleaning is excellent and it takes less time to dry now. Looked at a lot of brand comparisons and Bosch consistently came up as a front runner . It costs a bit more than some other options, but you get what you pay for. Best Buy did the installation and I was very impressed. Very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet we didn't know it was on!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased a different Bosch dishwasher, but that one become discontinued. They upgraded us to this one. Was bummed out that this gappened and it pushed us back an additional month. Once it was finished being installed, my wife asked the installers if we needed to run a clean cycle first, they claimed they already started it. She said she didnt belive them, but turns out the dishwasher was hot. We loaded up the dishwasher for its first run cycle. Hit the correct settings and started it up. We didn't hear anything. Put our hands on it and you tell it was running. Thankfully there is a littlw red light that says it's running, otherwise we would have no idea. This purchase was far better than we originally thought. My only complaint is that the dishes arent completely dry, but maybe it is because I've been impatient to empty.

    I would recommend this to a friend