Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Best Dishwasher ever used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best product I have ever purchased. Its doing great job in cleaning as well as drying utensils
I would recommend this to a friend - Cons mentioned:Smell
Huge disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a huge disappointment. After every cycle, it still leaves behind a toxic odor. I had read some reviews mentioning this issue, but I believed that following the common suggestions—using the sanitize function, adding vinegar or baking soda, airing it out, and running multiple washes—would eventually solve the problem. Since the day I bought it, I’ve been running the dishwasher at least twice daily, sometimes even four times, for over a month now, and there is still a smell. Since I have kids, I have to rinse and sanitize the dishes myself after every wash, which defeats the main purpose of owning a dishwasher. I don’t understand why this model has received such high ratings. One of the main reasons I chose it was its supposed reliability and cleaning performance. Reliability remains to be seen, but its cleaning ability is also disappointing. For example, the dish in my attached photo has been washed five times, yet it still has yellow stains (I was able to scrape off easily with just my fingernail). Honestly, it cleans worse than my previous KitchenAid, which not only did a better job but also had stainless steel spray arms. This one is more expensive, yet made of more plastic. Overall, I’m very disappointed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. Please accept our apologies for any difficulties or disappointment you are experiencing with your Bosch dishwasher. The following tips may help you achieve better cleaning results.
1. Make sure the dishwasher filter (located at the bottom) is cleaned regularly. To learn how to remove it, refer to your owner's manual. To remove debris, wash it with soap and a soft brush under running water.
2. Make sure there is enough space between items when loading. Ensure that the spray arms can move freely after loading the dishwasher.
3. Add rinse aid. Review your owner's manual to learn how and where to add rinse aid. Rinse aid helps water droplets slide off dishware so water marks can't be seen.
4. Clean your dishwasher's spray arms. Make sure there are no blockages in the holes by running it under water. To remove debris from the holes, use a toothpick.
5. Run a dishwasher cleaner through the dishwasher (Finish dishwasher cleaner, or Glisten Dishwasher Magic can be used).
6. Make sure you are using the appropriate amount of detergent per the instructions.
Our Bosch Customer Support team is available for real-time troubleshooting and assistance. They can be reached by calling 1-800-944-2904. Thank you.
- Pros mentioned:Ease of use, Noise level
Quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quietest dishwasher ever. Easy to use, like the top rack
I would recommend this to a friend - Pros mentioned:Noise level
Quietest Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet that you don't know it is running. We are very pleased with our purchase so far.
I would recommend this to a friend Lives Up to Expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher lives up to the many reviews we gathered as we were researching our purchase. We are pleased with many, many features. And the ability to control it through wi-fi adds to the overall convenience
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Bosch 800 Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and gets our dishes very clean. Easy to install
I would recommend this to a friend Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bosch dishwasher! Tyler and Ari were absolute rockstars. They showed up within the appointment window, removed the old dishwasher and installed the Bosch in less than an hour. Revied the dishwasher with us, showed us the controls and made sure we were comfortable with the installation, cleaned up and were gone. Perfect!
I would recommend this to a friendGreat purchase, quality, experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience purchasing this,Best Buy got me the the best deal, great quality, Installation was awesome. They took care of everything.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Dishwasher that actually cleans dishes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In every house I have owned one of the first things I do is upgrade to Bosch dishwashers. They actually get your dishes cleaned the first time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch has Magic crystals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher. My previous one left all dishes dirty and spotty. Bosch 800 is the way to go. It has some magical Crystals that leaves zero spots. Love it! Great buy.
I would recommend this to a friend - Pros mentioned:Noise level
Bosch Dishwasher Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really quiet as advertised. Cleans well. Drying it not great. Some functions are only accessible by internet which is not a great idea.
I would recommend this to a friend Can’t figure out CrystalDry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t figured out how to get the CrystalDry to work. The interior is smaller than an average dishwasher.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thanks so much for your feedback. We'd love the opportunity to help you get the most out of your dishwasher. For tips on maximizing loading space and assistance with ensuring the CrystalDry™ feature is activated every cycle, please contact us at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
- Pros mentioned:Noise level
Bosch product line - the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely in love with the Bosch product line, and this dishwasher is no exception. With its impressively quiet operation, I can hardly even tell when it's running. If you're looking for a reliable and efficient appliance, I highly recommend giving Bosch a try.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch 800 Series Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch Dishwasher. The first one lasted over 21 years and that is why we continue to purchase Bosch products. This new dishwasher is extremely quiet and completes the cycle leaving every item clean and spotless.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Sparkling dishes & pots!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a differene this dishwasher makes. Everyrhing comes out sparkling. My plates arecatvkeast 20 years old and were c looking old but this washer changed that. Also i put pots with dried up sauce to wash & they also came out great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Superb!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical / well designed dishwasher. Also very quiet and does a very good job leaving dishes cleaned and polished.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put in dishes now with out pre washing and it comes 100% clean. Wish we bought this years ago.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries so well! And cleans so much better than any dishwasher I’ve ever owned!
I would recommend this to a friend - Pros mentioned:Noise level
Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth quiet sleek, love this dishwasher, it was worth extra money to get quality. No problems soo far, except when I open the door my glasses fog, lol
I would recommend this to a friend Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was delivered and installed by J&B app. They were very professional and did a great job.
I would recommend this to a friend