Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great dishwasher for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Works very well and is super quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bosch 800 dishwasher. It cleans as it is designed to do and drys plastics
I would recommend this to a friend - Pros mentioned:Noise level
Greats dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Would recommend to everyone. Quiet and high quality.
I would recommend this to a friend - Pros mentioned:Noise level
Silent, but not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of cleaning silently, but even with the highest drying setting, plastic containers are still wet.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KeithC! Thanks for sharing your review of your Bosch dishwasher. We apologize if the drying performance hasn't met your expectations. Your feedback is incredibly valuable to us as we continuously strive for improvement. Our dishwashers utilize PureDry™ - an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. Learn more about this process and access tips to optimize drying results on the Bosch website. If you need further assistance, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
- Pros mentioned:Noise level
Love Bosc
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Bosc products. This dishwasher is so quiet you don't know its running.
I would recommend this to a friend - Pros mentioned:Noise level
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet you barely know its running. Eas easy to install, and works great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch 800 dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it ! Still getting use to the different settings and loading the dishwasher. Cleans everything nicely. All the controls on top. ( which is what I like. ) Indented for for handle , because I do not like a handle the sticks out on the appliance.
I would recommend this to a friend Dishwasher installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job with the installation and instructions of the dishwasher.
I would recommend this to a friend- Pros mentioned:Noise level
Satisfied beyond expectations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazingly quiet and our dishes are spotless and very clean without any headache to set up and run. So happy with our purchase.
I would recommend this to a friend very quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I had a bad delivery and installation experiences, the dishwater itself is very good.
I would recommend this to a friend- Pros mentioned:Noise level
Best Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and super quiet. The emerald dry dosent get all the plastic dry but it is the best we have ever had. Would highly recommend and suggest spend the extra money unless you are going to replace every year.
I would recommend this to a friend - Pros mentioned:Noise level
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste money in this dishwasher. First of all, it is hard to self-install. It does not include an elbow required to connect it to the water line. The elbow is available from any home store, but those elbows are meant for garden hose joints and not for plastic to metal joints. So, I had to make two trips to the home store before I could find one which did not leak and had good threads. The second issue is that it has two filters which needs to be cleaned after every wash cycle. The Electrolux I had never needed any filter cleaning. It did not even have a filter. With Bosch dishwasher, cleaning the filters after every cycle is an added chore. Third, it has not even been 6 months and this morning, I noticed that it was displaying a code E9240. The Home Connect app said that the filter system was soiled. I checked the filters and there was no blockage and I cleaned it very thoroughly but the error would not go away. Finally, I had to cut the power at the breaker to get rid of the error. Not sure if it is gone or will come back. Any water that is saved in dishwasher cycle will be wasted in cleaning the micro filter. Also, I am not sure which genius at Bosch decided to face the display upwards so it is not even visible once the dishwasher is mounted under the countertop. In other thoughts, this dishwasher has less space than the Electrolux. It also smells once the dishes are loaded. It needs frequent maintenance and cleaning. No mention of when crystal dry option should be used. I have noticed that if I do not use crystal dry, the dishes come out smelly. The dishwasher manual says that I can load dirty dishes without need to pre-wash. Totally wrong. Unless the dishes are pre-washed, it leaves a residue, not matter what cycle is used. For the price paid, I was expecting a very smooth end user experience, but it is far from smooth.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ArunG, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any questions or concerns about the operation of your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
- Pros mentioned:Noise level
Bosch 800 Series Dishwasher is excellent!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far our new Bosch dishwasher has functioned well and it is so quiet! We are pleased with our purchase.
I would recommend this to a friend - Pros mentioned:Noise level
Super quiet Unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very very quiet, so you can turn it on anytime... having conversation over its operational noise is very satisfying. Made the right choice.
I would recommend this to a friend - Pros mentioned:Noise level
REALLY QUIET!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher has been in use about one month. It is REALLY quiet. So far is working well. The silverware tray gets some getting use to but we like it.
I would recommend this to a friend - Pros mentioned:Noise level
Would buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, super quiet and easy to use. Highly recommend.
I would recommend this to a friend - Pros mentioned:Rack design
An appliance must-have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dishwasher I've ever owned! Extremely quiet operation and the third rack for utensils is a game changer. Highly recommend spending the extra money for the 800 series
I would recommend this to a friend - Pros mentioned:Noise level
Very quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! So quiet! We have to double check that it’s running!
I would recommend this to a friend Bosch Dishwasher Power Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Horrible power cord. The previous one that had a "box" link, that is the official cord for Bosch dishwashers, was completely fried inside the box where it could not be seen. Could have burned the house down.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DishMom, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result.
Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is working fine and the only problem is that the second rack doesn’t have enough space for wine glasses. As usual the dishwasher is quiet and efficient
I would recommend this to a friend