Customer Ratings & Reviews
- Model:
- SHP78CM5N
- SKU:
- 6542977
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher, just throw stuff in, comes out clean. 60 min express was is great too!
I would recommend this to a friendNice upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! I have 2 homes, both with Bosch dishwashers. This one replaces a Bosch more than 20 years old. I could not be more pleased.
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great dishwasher and the crystal dry feature leave almost every item perfectly dry.
I would recommend this to a friend- Cons mentioned:Smell
Over priced under achieve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced average dishwasher. The display is a joke and so is the cycle selection. You can smell the dishwashing detergent after a full cycle. The door doesn't open automatically after a cycle which still leaves the dish wet even after running crystal dry.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi David, thank you for your review. We're sorry to hear about your disappointment. Our team is happy to help troubleshoot the drying results you are experiencing. Please connect with us for assistance. Thank you!
Have to use phone app for delay start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to use the delay start feature you have to use the phone app. You cannot set it up on the control panel on the dishwasher. To set it up, each time you have to go through several steps on the app. Definitely a lot quicker and easier on my old builder grade GE where I simply had to push one button. It’s a dishwasher, do I really need to use a phone app for basic operations? Went back to the store to make sure I was not missing something. Was told you have to use the app. Wish I knew prior to my purchase, would have probably gone in a different direction.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi John, thank you for taking the time to share your feedback and experience with your Bosch dishwasher. We apologize for the disappointment you may have encountered with this model. If you have any questions, please call our Bosch Customer Support team at 1-800-944-2904. Thank you.
Top Quality dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice review of the dishwasher and how to operate it. Installation went very smoothly
I would recommend this to a friendTiny Silverware Hokder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Bosch dishwashers and performance. But this top of the line model came with small 3 hole silverware holder. I believe this is a mistake but no response from Bosch or Best Buy to my concerns.
I would recommend this to a friendLove the Bosch 800 Series Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Had the Bosch 800 Series dishwasher for 3 weeks. It is incredibly quiet and love the 3rd rack. Dishes always come out spotless. High recommend!
I would recommend this to a friendDishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine. But it got a crack by the display above the handle I should have bought extended warranty
I would recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything about the dishwasher except the done light...My previous Bosch had a red light indicating the dishes were clean....This does not...took a star away for such an easy fix
I would recommend this to a friendExcellent dishwasher with all bells and whistles
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher from one of the best companies Bosch. They make good appliances which last for a long time.
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been less than 30 days since the dishwasher was replaced. So far it is working fine. Bosch's instructions are a bit inadequate and somewhat opaque.
I would recommend this to a friendRecommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch - 800 Series 24" Built-In Dishwasher with Stainless Steel Tub For uninstalling and installing service was done very professionally
I would recommend this to a friendPleased with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice features. Exactly what we wanted. Quiet. Roomy. Adjustable.
I would recommend this to a friend- Cons mentioned:Connectivity
Cloud for a dishwasher? Lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to sign up for an account with their Cloud and connect your dishwasher to WIFI just to use simple features. Unacceptable.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi What, thanks for your review. We’re sorry to hear about your disappointment with Home Connect being necessary to access certain features. Your feedback is extremely valuable and will be forwarded to the appropriate team. For any product-related inquiries, please call Customer Care at 800-944-2904 for real-time support.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good installation. No leaks. Confident installer. Friendly.
I would recommend this to a friendGreat Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and install went so smooth. Would definitely buy from Best Buy again. They made my experience a very happy one.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Runs perfectly. Way more reliable than the Maytag I use to have.
I would recommend this to a friendWorks well and extremely quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First purchased a Bosch dishwasher several years ago. This new unit met all expectations. We're very happy.
I would recommend this to a friend- Pros mentioned:Capacity
Dish washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, has descent capacity for washing. Can do with out the programming of wash cycles. Operation must be a 1,2,3, selection.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JonathanO, thanks for your review. Your feedback is very important to us, and we greatly appreciate you sharing it with us. If product support is needed, please feel free to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.