Customer Ratings & Reviews
- Model:
- SHXM78W55N
- |
- SKU:
- 5710289
Customer reviews
Rating 4.6 out of 5 stars with 570 reviews
(570 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 800 Series 24" Bar Handle Dishwasher's quiet operation and excellent cleaning performance, along with the convenient third rack and generally easy use. However, some users reported issues with an unpleasant odor, and some found the controls and programming less intuitive than expected. A few customers also experienced reliability problems.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Extremely quiet and red light on floor is helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet it is. However, with hard water glasses do not clean properly. Leaves milky streaks.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, cleans well, looks great and easy to use. Great quality!
I would recommend this to a friendRated 5 out of 5 stars
Haven’t had it installed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting on it getting it installed soon. Next week
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and the way its advertised!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Couldn't be more happy with it!!
I would recommend this to a friendRated 4 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would you a better review if Best Buy had delivered the correct dishwasher to me!
I would recommend this to a friendRated 4 out of 5 stars
works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.finicky with how to get it to start, but once the cycle starts it washes fine
I would recommend this to a friendRated 4 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopped on line and viewed different brands, this is the right one for the price/
I would recommend this to a friendRated 3 out of 5 stars
Make sure to spend $200 more for 2019 model.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not see the difference when comparing this one with the one cost $200 more. This is an old model and it did not come with Myway Rack, which is recommended if you have odd shaped dish ware. And the Bosch manual is not easy to understand and confusing.
I would recommend this to a friendRated 1 out of 5 stars
So disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 50+ years old and have owned GE Profile, Whirlpool, Bosch and Miele DWs over my life, and this is the worst DW I have ever owned. It does not clean the dishes! I suspect a bad pump, but the Bosch service rep says it’s working fine. He recommended we preclean the dishes and run hot water in the sink to raise the water temp before starting the DW. He also said the DW we own only works well with “Finish” brand detergent and rinse agent. Say whaaaaatt? We don’t want to use Finish products. We expect much more from a $1000 DW (with installation). The poor performance and service from Bosch is sooooo disappointing. Maybe we have been lucky in the past, but this is our first DW that is virtually useless. Oh, and like others mention in reviews, it does not dry the dishes very well.
No, I would not recommend this to a friendRated 4 out of 5 stars
well made quiet dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.negatives, dishes too wet when done, everything else great
I would recommend this to a friendRated 3 out of 5 stars
Not Impressed by this Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected the best when I bought a Bosch, but I was disappointed that many items did not come out clean. I changed out this dishwasher with a Kitchen Aid and like that better.
No, I would not recommend this to a friendRated 3 out of 5 stars
Functionally good. But missing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason for 3 star : During installation time I found out some parts were missing. I have to call 3 or 4 times to get the parts. Bosch Customer service is not great they should have listened to the customer and address the problem immediately.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Unreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is great when it works, however in a little over a year it had to be serviced three times. Each time we had to wait for two weeks for a technician and then some more for parts. Had good experience with Bosch products in the past, but very disappointed with this dishwasher. Considering buying a new dishwasher rather than spending $500 on fixing it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Oreo, thanks for making us aware. We're to hear about your service issues and would appreciate the opportunity to see how we could help. At your convenience, please send the details of your experience and your contact to [email protected]. We will have someone reach out to you.
Rated 1 out of 5 stars
Abosolute Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did nothing wrong here, it was all with the manufacturer. Picked up the unit at the store, it was wrapped up tight from the manufacturer, had to wait for someone to help me bring the unit up to the second floor. Opened up unit and sorted everything out and the most important part, the special electrical cord was not included. Instead of being normal, Bosch came up with this electrical cord that you wire your pigtail to, instead of wiring the pigtail to the unit, well they did not include it in my unit. Called Bosch and the best they could do was 6 days until I could get the missing part, the part that they forgot to put with the unit. Never again for Bosch, I understand that mistakes happen but you can next day air anything nowadays, unacceptable that I was told 6 days.
This review is from Bosch - 800 Series 24" Bar Handle Dishwasher with Stainless Steel Tub - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok ... but leaked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box item. I believe that Bosch makes superior dishwashers, but this one had a leak and I had to exchange it. I now have a brand new Samsung that I am very pleased with.
No, I would not recommend this to a friendRated 3 out of 5 stars
Does not dry dishes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't love this dishwasher - it does not dry the dishes well
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice dishwasher, holds more dishes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds more dishes, but doesn’t Dry as well even when we press the button for Extra Dry. Plus, around 2 hours plus for each load.
This review is from Bosch - 800 Series 24" Bar Handle Dishwasher with Stainless Steel Tub - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Wish I had bought non handle one though. Forgot about wash cloth drawer being in way.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Broke after less than 10 loads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke and we have a technician coming out to fix. Will not run. The error looks like some kind of leak. We have been without a dishwasher most of the summer.
This review is from Bosch - 800 Series 24" Bar Handle Dishwasher with Stainless Steel Tub - Black
No, I would not recommend this to a friend






