Customer Ratings & Reviews
- Model:
- SHPM78Z56N
- SKU:
- 6360630
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and large capacity, although some users note that the controls may take time to master and that cycle times are longer than some competitors. A few customers reported issues with reliability and an unusual odor. The high price point was also a recurring concern for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very reasonable. It is very quite when in use.
I would recommend this to a friend - Pros mentioned:Noise level
Bosche dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher. Incredibly quiet. Love the black stainless look
I would recommend this to a friend - Cons mentioned:Reliability
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Error 24 water tap….have trouble shot everything. Faulty dishwasher. Do not buy. Lasted 15 months. Ridiculous. Would rate it a zero if I could.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Cleaningpro, thanks for your review and for bringing this to our attention. We're sorry to hear about the trouble with your dishwasher. As the troubleshooting did not resolve the E24 water tap error, we recommend calling our Bosch Care Team at 800-944-2904 for real-time support. We look forward to seeing how we can help. Thank you for choosing Bosch.
- Pros mentioned:Noise level
Boschcrystaldry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome…Bosch is top of line!!!!! So efficient, quiet and versatile!
I would recommend this to a friend - Pros mentioned:Noise level
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly quiet dishwasher. So happy with this purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product , completely dries plastics. Cleans nicely
I would recommend this to a friend - Cons mentioned:Price
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like any other dishwasher I have used but at a very high price
No, I would not recommend this to a friend Baskets of bosch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in the quality of the baskets. I bought a Bosch in 2004 and the baskets were much sturdier.
No, I would not recommend this to a friendGreat Dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Although I have to admit, it’s not as quiet as I thought it would be. Don’t get me wrong, it is quiet. I just thought it would be even quieter. The drying cycle is lacking a little. But it gets everything clean and that’s the important thing.
I would recommend this to a friendOne month old and has problem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the dishwasher a month and the bottom track keeps coming off the track. We have a new rack being mailed to us. Technician said this is a common problem but usually happens after 5 years. If it happens again, I will be calling manufacturer to get my money back. For the amount of money I spent, i shouldn't have problems with it within a month!
No, I would not recommend this to a friend- Cons mentioned:Controls
Smelly dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for the buttons to start the machine. They don't always work the first time. The inside of the machine stinks. I've tried to clean it - but it still smells like a burning fire.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Pamela, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your dishwasher. For any smell, you can try running a vinegar wash: Run an empty cycle, except for a cereal bowl on the upper rack, upright. Inside the bowl, you're going to put 8oz of white distilled vinegar and run the AUTO cycle. Once the cycle finishes, the smell should go away. If this doesn't resolve the issue, please contact our customer service team at 800-944-2904.
Terrible fishy odors that won't go away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine clean our dishes very well but no mattter what I do I can't stop the terrible fishy smell. I constantly clean the filter and the entire machine, use special dishwasher cleaning tablets, baking soda, vinegar, you name it. Even when I get the smell to go away for a week or two it comes right back. It's incredibly disappointing that we spent to much extra for a premium "high-end" machine and have to deal with this seemingly never-ending nightmare. Will never buy another Bosch product and recommend that you avoid at all costs.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi , thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting and determine if service is necessary. They can be reached 24/7 customer service team at 800-944-2904.
- Cons mentioned:Controls
Defective Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The red light indicating the unit is on or off did not work, indicating a control panel issue. The item was returned and replaced.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi CCAZ, thanks for your review. We're sorry to hear about your Bosch dishwasher experience. This does not reflect the high-quality products Bosch is committed to providing, and we apologize for any inconvenience caused to you. Your feedback is very important to us and will be sent to the appropriate teams for further consideration. Thank you for sharing your experience.
love the product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the product. Had issues with the order but was resolved. Delivery people did a wonderful job.
I would recommend this to a friend- Cons mentioned:Reliability
WIRSE DISHWASHER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worse dishwasher, in less than 1 year stop working twice, no one knows how to fix it. I lose my money ,now i'm ending buying a LG dishwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DISHWASHER, we’re sorry to hear you’re having trouble with your dishwasher. We’d be happy to look into this further for you. Please call our 24/7 customer support team at 800-944-2904 or email BoschCare@bshg.com with more details so we can follow up.
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never seen racks like these in a dishwasher I am a very good loader of dishwashers, and this one is horrendous
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Dishracks, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Love our Bosch 800 Series!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Just beginning week 5 and we love it! This is so incredibly quiet. So glad we waited instead of going with a lesser product.
I would recommend this to a friendGreat dishwasher!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Only replaced the stainless steel version because my wife wanted black stainless rather than regular.
I would recommend this to a friendBosch 800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very quiet, and the dishes are clean and dry. No complaints, just going to let samsung be my tv choice bosch take care of my appliances .
I would recommend this to a friendHORRIBLE!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never in my life had an appliance give me so much grief for such a high dollar cost. This dishwasher is garbage. Don't waste your money. I continually get water tap messages and it is a gamble every time I try to turn it on whether or not it will run. Dishes come out dirtier. I clean the bottom screens all of the time and still works like total junk. I hate this machine with all my being.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi CameronS, thanks for your review of model SHPM78Z55N. We're very sorry to hear about your experience. This is not indicative of the high-quality products Bosch is known for, and we apologize for any inconvenience. Our team would like to gather additional details to see how we can best assist. Please reach out to Bosch Customer Care at 800-944-2904 for real-time support. We look forward to hearing from you. Thank you.