Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 845 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 800 Series dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and large capacity, although some users note that the controls may take time to master and that cycle times are longer than some competitors. A few customers reported issues with reliability and an unusual odor. The high price point was also a recurring concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 845 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A-MA-ZING!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is everything advertised and more. I am used to rinsing dishes before loading the dishwasher, so when I read the instructions that said not to rinse dishes, I have to admit that I was a bit skeptical. Well...my husband cooked a keto egg treat in a ceramic dish in the microwave and didn't rinse or scrape off the thick stuck-on egg residue, but Viola!!! The bowl came out spotless! I almost did cartwheels! If you can afford the price, you have to get this. Bosch is no joke and well worth the cost. Plus, it's really quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    E24 error

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunctions with E24 error code - need a replacement.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Lauren, thanks for your review of model SHPM78Z54N. We're sorry to hear about the trouble with your dishwasher. The E:24 error code means that the dishwasher is not draining properly due to the drain filter being blocked. To clear the error, please try the following: 1) check the inlet hose to ensure it is not damaged or kinked. 2) The drain pump cover may be loose. The pump cover is located at the bottom of the dishwasher underneath the filter. Remove the filter to reveal the pump cover and ensure that it’s not loose. You can find instructions on how to do so on page 42 of your Use & Care manual. 3) If the dishwasher drain hose is connected to a garbage disposal's dishwasher drain connection, ensure that the plug is removed from the disposer’s dishwasher drain connection. If these tips don't resolve the issue, please contact our Customer Care team at 800-944-2904 so we can determine if service is necessary. Thank you for sharing your experience and for choosing Bosch. BoschAppliancesUSA

  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    800 series washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super quiet. Had issues with a cheaper dishwasher so ponied up and spent the money on the best one I could find. Enjoy having the third rack for cutlery.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is by far the best investment, that I have made this year. It is so quiet, that I have to put my ear to the door to see if it is on. It does a great job of cleaning anything we have put in it also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Not loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we've owned this dishwasher over a year now, I can't wait for it to die so I can buy another brand. The good points: 1. a nice red light to tell you that it's in use. 2. It is quiet. The bad issues: 1. A multi-use flat panel for the operating menu in which you must press the area 3 or 4 times to get any response. Sometimes you press lightly and other times you have to really press hard. 2. A confusing menu that IS NOT user friendly. If you press an "button" on the left to chose what was wash setting you want and then try to pick a different dry setting on the right, the machine doesn't change. 3. The menu selections are actually quite limited compared to my last dishwasher. 4. There is not that much room inside. Especially if you use the top sliding rack for knives. Forget putting in tall glasses or wine glasses. You will have to take that rack out for tall glasses. And this was the feature I was really looking forward to using! And...when you load items they seem like they are wedged in there, as if the rack doesn't have enough height to clear a normal knife. It's obviously been designed by an engineer who has never loaded after Thanksgiving dinner. It now takes 2.5 loads to get all the dishes done (my old one was 1 load). 6. The price is ridiculous for this machine. There are plastic pieces inside the wash area. Not even all metal. I'm pretty sure we could have spent $600 and gotten a more user friendly, bigger capacity dishwasher. 7. Doesn't clean all that well. Seriously...dried orange juice pulp will still be in your cup. A tea mug will still have the dark stain around the sides. Dried peanut butter will still show up on the knives. And I pre-rinse and use Cascade Advanced Power detergent. So after my year long use of this annoyance they call a dishwasher, I will just sum it up like this: I would gladly trade the pretty red light and quiet to have a more functional one that just does what any good quality, well designed dishwasher should do.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Shelltine, we're sorry to hear you've been experiencing issues with your Bosch dishwasher. For assistance, please call our Bosch Customer Support at 800-944-2904 or email us at [email protected] with more details and your contact information. Our team would love to help. BoschAppliancesUSA

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 2 out of 5 stars

    Verified purchaser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. First and foremost this dishwasher does not do a very good job at cleaning the dishes. It doesn’t always clean the utensils, especially knives..loading the dishwasher is a chore and it takes forever to complete a cycle.. my 16 year old kenmore dishwasher did a better job than this one..the biggest difference between my kenmore dishwasher and this one is the noise level

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Gemma, thanks for your review. We're sorry to hear you're disappointed with model SHPM78Z54N. This does not reflect the level of quality Bosch aims to provide our customers, and we apologize for not meeting expectations. For unsatisfactory cleaning results, we recommend checking out the troubleshooting tips in the Use & Care manual, available on Bosch's website. If product assistance is needed, feel free to connect with our customer care team at 800-944-2904. We'd be happy to help. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    2nd Bosch after almost 20 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher overall!! Love the 3 racks and the heatless drying for plastics to stay in good form!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bosch 800 series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works unbelievable quiet. After washinng dishes they are sparkling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few months old. So far, so good. The installation went very well.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT buy the Bosch 800 Series 24"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher and have had it for 1 1/2 years. Ever since we've had it, the buttons that turn the washer on have been intermittently working. Had workmen come check it and it would always work when they were here. Then shortly after it would stop working again. They could never find the problem. Now that it is out of warranty, you have to hav a Bosch rep work on it and they want to charge a $159 trip charge, $200 an hour for however long they are at your house, plus parts! All Bosch said was "we don't have the extended warranty". My husband told them, we shouldn't need an extended warranty! So buying what I thought was the best brand and it was $1300, didn't do us any good. Not sure it's worth having them come out to see if they can find the problem since it intermittent and always worked when our usual appliance man came to check it out. SO I DO NOT recommend buying this dishwasher, even on sale UNLESS you purchase the extended warranty of which, in my opionion, should NOT be a necessity.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi cindylaj, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of reviews about this dishwasher. All of them are accurate. You pay a little bit more but the quality is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Dishwashers are the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bosch dishwashers for 3 kitchens. If you go bosch, you will be a bosch customer forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher, exactly what I was looking for and needed. Glad I was able to find it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Incredibly fickle to load. Very frustrating!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is extremely... and I mean EXTREMELY sensitive to how you load it. If you so much as have an item that is a centimeter off (not visibly obstructing any of the sprays) the dishwasher will return a dreaded red blinking light. You'll be forced to reload the dishwasher again. And again. Of course the dishwasher returns no visible guidance about *how* it's misloaded. You can be the most attentive loader and still suffer the dreaded red light. Two or three nights a week we have a total exercise in frustration, as that's how often the dishwasher reports a misload. We've had misloads triggered when we've loaded the dishwasher with 6 items. I would never recommend this product.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Bosch800DWproblems, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the operation or use of your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Bosch 800 series dishwasher - beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Bosch 800 series dishwasher (SHPM78Z55N/01) less than three years ago because I was excited about Bosch's new drying system. The dishwasher is as quiet as advertised - but the drying system is TOTALLY UNRELIABLE. About 13 months after installation, the Zeolite nut and ring broke. $300 (with a certified technician) and over a month later because the parts were on backorder, we had a functioning dishwasher again. Now, just about 18 months later, we got an error code E07, and it turns out the Zeolite container and fan are broken. The estimated repair cost is $600, and the parts are on backorder AGAIN! I asked Bosch customer service for a credit for the repairs, which they denied. They said they could possibly consider a replacement unit but it would likely take 6-12 months and was not a guarantee that they would approve it. All of this despite the fact the our certified technician said they are dealing with repairs for this Zeolite system all the time. So in less than three years we will have spent enough money on repairs to buy an entirely new unit and will have spent likely several months without a functioning dishwasher. Definitely NOT worth it.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Douglas, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions please contact our customer service at 800-944-2904. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Clean & dry everything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ceramic & plastic wares come out clean & dry at end of cycle. However, not as quiet as my old Kenmore Elite. I had to put my ear on my old Kenmore Elite’s door to hear anything. I can hear this Bosh dishwasher ‘working’ while standing in my little galley kitchen. But, that’s not a deal breaker. Still satisfied for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Change in brands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement dishwasher. Normally we would never have purchased this brand, but after Comsumer Report research, I was convinced we needed to give this brand a try. So far we are very impressed with the cleanliness of our dishes and how quiet it operates. It gets a high five from us.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Mrs Navy Career Veteran retired.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE THIS DISHWASHER IS THE WORST. I purchased this dishwasher and I had nothing but problems. A code kept coming up and the dishwasher wouldn’t work. All different codes and different times. This started after I month after being installed. I had to use utube to get instructions on how to fix and still a different code would again appear. Many people complaining online about this dishwasher. COMPLETE JUNK. When I purchased a different dishwasher a week ago the woman at Lowe’s stated that I was the fifth person today to complain about Bosch. Do not buy because it will be on the curb within a year. Very sad and very expensive lesson.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Dear valued Bosch customer, we're sorry to hear of this experience with your dishwasher. This sounds very unusual and we're sorry we didn't have an opportunity to review this to see how we can help get it resolved within the warranty coverage. If you have any unanswered questions please call our Bosch 24/7 Customer Support at 800-944-2904 or email BoschCare@bshg.com with your information. Our team is available to answer those questions for you. BoschAppliancesUSA

  • Rated 3 out of 5 stars

    Not that greatp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has leaked on us a few times and have had technicians out multiple times. 4.5 years old and already replacing it

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Gpg12, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Poor rack design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst rack layout ever. Good luck loading any casserole dishes or anything larger than a flat dinner plate. This dishwasher is a joke! Also does not generate sufficient heat to completely dry the dishes. But the good news is, it’s quiet. I miss my builder grade GE, it had great load flexibility, dried the dishes and didn’t stink like our Bosh if the door is was closed for more than a day.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hello, thank you for your review. We're sorry to hear about your disappointment with the rack design in your new Bosch dishwasher, and we've forwarded your comments to our design team for their review and consideration. Please visit the Bosch website for helpful tips on how to get the most out of your Bosch dishwasher. Thank you! BoschAppliancesUSA