Customer Ratings & Reviews
- Model:
- SHPM78Z56N
- SKU:
- 6360630
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and large capacity, although some users note that the controls may take time to master and that cycle times are longer than some competitors. A few customers reported issues with reliability and an unusual odor. The high price point was also a recurring concern for some buyers.
This summary was generated by AI based on customer reviews.
Noisier than advertised.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is noisy! I expected much quieter. When I first started running it I thought it sounded loud which inspired me to get my sound meter. Sure enough, the sound/db meter registers 56 Db (full or empty) which is much higher than the Bosch advertising claims that this machine is a "Super Silence Plus 42 DBa". I've had the repair guy out twice. Sorry I bought this.
No, I would not recommend this to a friendMust rinse dishes b4 putting in. Today's DWs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality gone down over past 10-20 years! Must rins
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, thanks for this review. It is not necessary to pre-rinse dishes prior to loading, and doing this can actually hamper cleaning results further. We're happy to troubleshoot this with you, please connect with our team so we may assist directly. Thank you!
Great if you like to tinker with broken things
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher less than two years ago. The first version didn't work so Best Buy came and got it and then brought another one telling me I had to install it myself. I got someone to help install it and it worked. Soon after that it got stuck on a setting for about a month. When I finally got it to change settings little parts began to fall off. I would run the dishwasher and then open it to find parts sitting in the racks. Now about every three months its starts sending dirty water into the dishwasher and making everything smell bad. I have to take everything apart and run it 6 times with baking soda and vinegar and plunge out the drain to make it work again. Even then it doesn't work very well. Go ahead and search this dishwasher and you will see that this is common. I'm not sure how this thing gets so many good reviews. One giant piece of junk for over $1,000.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Elsjan, thanks for reaching out. We're sorry to hear of your disappointment with your dishwasher. Please give our 24/7 Bosch Customer Support a call at 800-944-2904 with the specifics and your contact information. Our team would be happy to help find a resolution to these issues.
Racks rusted. Bosch wont help under their 5year wa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Racks rusted in 3 years. Bosch won’t help under warranty. They want invoice with store adress on it. Best buy wont provide any other invoices except what I already have in my account.
No, I would not recommend this to a friendGarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Have had it one week. Bottom rack collapses when filled and doesn't roll in. Stainless steel door shows every fingerprint, towel mark. Flimsy made. Trying to return it. Had a Bosch for years and it was a quality product. This one is just garbage. We hate it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we're sorry to hear of you're having this bad experience with this Bosch dishwasher model. Our Bosch 24/7 Customer Support team is available and would be happy to help. Please give us a call at 800-944-2904 or email [email protected] with all your information. We can assist further and provide some troubleshooting tips.