Customer Ratings & Reviews

This is my second Bosch dishwasher and it didn’t disappoint. It does an amazing job at cleaning and it is so quiet. I love the finish on it and it stays looking nice unlike regular stainless steel. I would recommend this exact same unit to anyone.

This was easily the best retail experience of my life and I’m in my 30s. I went into the store shortly before closing to find what was, at the time a nearly impossible to get Bosch 800 dishwasher. Edward, the store manager patiently answered my questions, even after closing time. I walked away with exactly what I wanted at a discount when all other big box appliance stores had no stock. Installation was timely, and flawless.

We bought a new washer due to the old one being almost 10 years old and loud as hell. This Bosch 800 is efficient and amazingly quiet.

Proud and well satisfied owner of this dish washer.

1. I have extensively been researching dishwashers and tried a few. I had my eyes on this for months as it was always sold out. 2. Upon getting the product and using it a total of 3 times, I have found myself used it an incredibly foul smell. Like vomit. No amount of cleaning / cleaning can rid of it once you use it. Even if you clean the drain pipe. 3. 4th time usage it won’t drain and now causes all the water to come back up. Imagine mixed food with water and detergent all combined.. 4. This is causing the crystal dry to not run and the water always sits in the pipe with partial drain. Pipe is not clogged on either end. The mechanism is just bad and it stinks horribly! 5. Get A Kitchen Aid 604 series or higher!! Better water filtration system!!!

We purchased this dishwasher 4/2020. 2 years and 3 months later, the Heat Pump breaks and there is a hole in the Spray Arm Water Supply tube (see picture). The hole was caused by the drying fan. Very disappointed in this Bosch product. There is no reason why the heat pump should break in a little over 2 years, and absolutely no reason for the water supply tube to develop a hole. I thought Bosch was a manufacturer of high-quality appliances, but I was obviously mistaken.

Im rating this a 1 star not due to the dishwasher being bad, the dishwasher is amazing. The fact Best Buy chooses to send out the installation team they do is ridiculous. The installation got canceled 3 times without notice after I took off work. I work 24 hour shifts and that's a lot of money to miss out on for someone who is not showing up and didn't even notify us they weren't. When the dishwasher installation crew finally did show up they were rude, they didn't wear a mask the entire time, they were incompetent with the installation and straight up insulted my home and kitchen set up. Multiple times the installer stated that my home was "wack" and that the set up was all wrong. My wife had to point out easy ways to overcome "obstacles" for eas of installing a dishwasher in a spot that already housed the same size dishwasher. At one point one installer entered my home with a partially lit cigarette and found that to be no issue at all. I have 2 toddlers in my home and its smoke free. I purchased the dishwasher online and have been trying to get this resolved through the customer service but we always either get transfered without notice or hung up on. I don't understand why buying a dishwasher that is this expensive was so difficult to get installed in my home. Also to top it off the instal team caused a leak that had water running all the way to my basement. That issue is finally being processed but outside of Best Buy. Highly disappointed in this process.

Having the extra drawer is so helpful, love the space easy to load

Beautiful inside and out, quiet, and smartly designed.

This unit is super nifty minus 3 units I bought had packaging issues with each having a scuff on the right front of the stainless. Returned all units. See photograph of issue.

As others have said, Bosch has managed to change dishwashers, a category that is normally a yawner, into something exciting. Once you've owned a Bosch, it's easy to see what the hype is about. In our case, we have experience with both this Bosch 800 series and a Bosch 300 series that's currently for sale (SHEM63W55N). For those on the fence, we wanted to share our opinions on both to help you decide. For those that need the short version, this can be summed up in one sentence: You can't go wrong with either, but if you are already spending nearly $1,000 for a 300 Series, the CrystalDry feature of the 800 Series makes the extra cost a good investment. Bosch 800 (SHPM78Z55N) vs. 300 (SHEM63W55N) Cleaning Both models seem to clean identically, which is to say that they both do a FANTASTIC job. Items that our old dishwasher used to struggle with come out perfectly clean with Bosch. Even items on the top third rack come out looking spotless. We've stopped using the removable utensil rack on the bottom and just put utensils in the slots on the third rack, which frees up extra space on the bottom. Noise We had the 300 in a different house with nicer cabinets and countertops than the 800, so it is not fair to do a direct comparison here. What we will say is that they are both very quiet, and whether they are even audible at all when running will depend on how nice your cabinets & countertops are, what items you are washing, and your proximity to the unit when it's on. The only sound we've ever heard from ours is the faint sound of the water jets spraying over large metal items like cookie sheets. Without those in the cycle, we don't hear anything. Buttons This 800 series has touch-sensitive controls on the top, whereas the 300 (SHEM63W55N) has physical buttons on the front. The other 300 Series models with top controls also employ buttons in this location. Based on our experience, there is a trade-off in function vs. form here. The touch-sensitive controls on the 800 make the control surfaces feel more premium, but require a bit of finesse to use. By comparison, the physical buttons on the 300 are more straightforward to use, but don't feel quite as premium. That makes this comparison a subjective one, and your preferences may be different than ours. We could go either way on this one. Drying This is really the only significant difference between the 300 and 800 Series during our use. The 300 Series uses condensation drying only, meaning it heats the dishes up with very hot water so that the water evaporates off of them. This works surprisingly well with glass and metal items, but plastic does not retain heat very well so the condensation drying is not as effective on these items. Large plastic items like Tupperware can sometimes require a lot of hand drying upon completion with the 300. By comparison, with the 800 and CrystalDry enabled, even the plastics come out almost totally dry. In our estimation, it provides the same performance you would get from a premium dishwasher with a traditional heating element. Conclusion Both the 300 and 800 Series are both fantastic dishwashers, and you can't go wrong with either. If you use a ton of plastics or are very picky about how dry things are once cycles are finished, our opinion is that the $300ish extra to get the 800 is worth the investment.

The box was in great condition when it's delivered. But the dishwasher has 3 obvious dents as I unboxed it. I spent around 3000 dollars and bought this dishwasher and a washtower, which has a non-draining washer. Super disappointing.

Top dishwasher and clean and dry very good and looks good

The construction alone of the entire dishwasher is better than anything we’ve had (2 maytags and 2 kitchenaids in the last 20 years). We run our dishwasher almost every night. With a family of 6 and basically a chef in our house – it gets a lot of use. We thought we did it right with the top of the line kitchenaid 3 years ago, but the thing fell apart (top rack was connected with smallest plastic parts and the heating element buckled twice and finally the direct drive motor died, the insulation was also terrible). This Bosch is incredible from easy install with a solid base, intuitive leveling, metal connections to the top rack, useable 3rd rack (the kitchenaid third rack would not work for anything – glasses would not fit below it with dishes on the bottom at the same time, so we threw it away). On top of that, we can fit more in the dishwasher with the closer together pegs (it always take a bit of time to adjust to loading a new dishwasher), everything comes out clean every time, it runs for less time and it is beautiful! The only things I miss from the kitchenaid are the stay on display to know how much time was left, the white light that told me when it was done and clean, and the silverware rack, but honestly – with the benefits of the Bosch, I don’t miss those after a 2 months of use. It would seem simple though to program those display options into the control board as an option and let homeowners decide if they want the display on or not. If I were to buy this again, I would probably buy one with the external handle vs. the recessed handle based on an ergonomics perspective.

I highly recommend this top of the line Bosch dishwasher. It truly is very quiet, has a lot of space and options for easy loading of plates, bowls, glasses, utensils, cutlery, pans, etc. The dishes come out clean and spotless, although you do need to use rinse aid (such as Finish). The Crystal Dry feature works great. This Bosch is sleek and nice looking. We are very happy with it!

This unit is fitted with a faulty threaded nut that holds the Zeolite crystal container to the bottom of the tub. Once it cracks, water begins to fill the drying system as seen here https://www.youtube.com/watch?v=5_8h0m9ZYhM As you can see in my photo, the vent fan is full of water and the threaded nut is cracked. My estimated repair is $500, and the machine won't run in the meantime.

I appreciate how well the Bosch cleans dishes, accommodates so many different types and shapes of dishes and gets almost everything dry. The third shelf is really helpful and the adjustable second shelf makes it possible to adapt the machine to lots of different sized dishes. The extra drying feature seems to work well, and almost everything comes out dry. It is also very quiet and the red sensor is easy to see when the washer is running.

Type A person. I research everything to death. Hemmed and hawed. Narrowed it down to GE profile and Bosch 800 series. After the first 2 weeks of adjusting, no doubt this is the best product on the market. We use our dishwasher nightly. Pros - can fit a lot. 3rd rack fits a ton - silent, can barely hear it’s on - everything comes out clean. Added a Mac and cheese pot without cleaning and it came out spotless - plastics can be placed anywhere and they dry. They do not lose shape if placed on bottom rack Adjustments and became pros - takes time understanding how to change defaults to get things like rinse aide levels or auto off. Manual is online - don’t believe the reviews that say the tines have weird angles. It’s an adjustment but cups and plates fit perfectly - takes 3:21 on the auto cycle with sanitize and crystal dry. Sometimes I forget to hit sanitize but can’t Tell the difference. - because of no heater, tops of cups may be wet and the back of dishwasher will be wet. It dries after about 30 mins of opening. Not a huge issue for us and it’s not soaking - my biggest do over would be getting the darker color. The stainless steel seems to spot easier than our previous dishwasher - because of no heater it uses the crystals to dry. That is the smell you get when you open after cleaning. Not toxic but different

Excellent quality dishwasher with lots of features and great cleaning power. Pros: -Looks nice -Cleans and dries dishes very well (never have to rewash anything) -Has 3 racks including deeper top rack -Ball bearings on middle rack -Extremely quiet (can be a bit louder during first part of cycle if dishwasher is fairly empty) -Has fold down tines in both the middle and bottom racks which are great for flexibility Cons: -Loading can be a pain for taller items with 3 racks (I actually took out the top rack because I found myself constantly re-adjusting the middle and top racks and now I just have the middle rack all the way up and pretty much never have to move it) -Long cycle times (I usually run auto with sanitize and crystal dry and it takes 3 hours) -Eats rinse aid like crazy (this is adjustable but at the default setting which works well for us with hard water it goes through a lot of rinse aid)

Definitely at a 4.5, but not a 5 for me, I’m an Exec Chef, so maybe a bit fussy! Love the quiet running cycle! Love that you can tilt the glasses rack, really makes a difference with water not “pooling” on the top of items that have a slight depression. Love the crystal dry feature. Love that I was able to pick my handle option: flat, recessed, a standard handle with a few different looks. Like the top controls so the stainless has a nice clean look! BUT, they don’t “change” easily. Takes several pushes of the buttons to get the controls to respond. What am I not fond of after a months use? Wish they would have left the timer “countdown” that illuminated on the floor. It was a GREAT feature, and now it’s just a red shining light during a run cycle. Don’t like the upper rack. It used to have a great silverware feature, now it’s a shallow basket shelf, good for some items, but most just slide around. The dedicated silverware holder was a nicer feature in my opinion. There are ALOT of options with the main (largest/bottom) basket. But, they’re set up a bit funny, and still trying to get used to the set up after lots of loads. It’s just (maybe) too many up/down separator features? Overall and outstanding dishwasher and cleans AMAZING! Happy with my purchase!