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Customer Ratings & Reviews

$852.14

Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,112 reviews
  • Rated 5 out of 5 stars

    It was recommended and now I know why

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had just replaced her dishwasher (it was a 3 year old popular competitive model) and swore she would never get another. That other brand happened to be the one I was looking at as well, but did have a few concerns about the model based on some of the things that I had read. We knew we had some time before we replaced our dishwasher so about a year later when we needed to, I checked in with my mom and she said she’d never own anything else. That was enough for me, so we changed direction and went with this. It is awesome. I can’t state that enough. The settings and options for cleaning and drying are very robust, the adjustable rack is very helpful and this thing makes NO noise whatsoever. A couple of things you should be aware of: first, the automatic cycle takes 2 hours and 6 minutes to run. I honestly have no idea how that compares to other dishwashers, but I thought I would throw it out there. Also, it took me a few cycles to get the hang of turning the thing on (I’m not smart). And finally, if you are buying this to replace an existing dishwasher, make sure you find out what king of electrical connection you have on your existing dishwasher. My original installation had to be rescheduled because I did not have the correct junction box that this dishwasher requires. If you don’t have it, you can buy it, it’s not a big deal. Insanely clean dishes, quiet as a church mouse. Can’t wait to replace my refrigerator with a Bosch now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is this thing on?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dishwasher. Very sleek looking in the kitchen in the black stainless steel edition. No fingerprints and no buttons. Cool red light on the floor is the only way you know it's on, that's how quiet it is. The delivery and installers did a great job making this fit in the tight spot of our former dishwasher in regards to drain and feed pipes. (The people prior had made it hard for them) Lots of room for lots of dishes. Love the third rack, and stainless steel bottom. Bosch is really good. We're happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mercedes Benz Of Dishwashers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is by Donna S. the official dishwasher of the family. This purchase was made to replace a recently ordered dishwasher that didn't dry. I was a little worried about this brand because I am not familiar with it. I spoke at length with an agent on the chat line and decided to try this model! It's amazing. Literally the best dishwasher I have ever owned. I was concerned that it might not dry the dishes or the tub because I was later told it has no heating element. It does dry the dishes and the inside of the machine. The dishes come out squeaky clean. There are options on this machine, called Chrystal Dry and Sanitize that take care of the drying. It has a light that shines on the floor showing that the machine is still running. It's also so beautiful. A well made sturdy machine, that has a rubber stripping that hides the space between the washer and the cabinet. Did I mention that it's so quiet that I don't know it's running? It's expensive, but so was the one that I bought that didn't try or clean well. I spent a little more money and now have a reliable well designed dishwasher. I'm so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love: it’s super quiet, has room for a huge number of dishes, and the many rack adjustments accommodate all different shapes and sizes of dishes. I didn’t realize how handy the third rack would be. Oh yeah, the dishes are squeaky clean! Could improve: I find the labels on the controls difficult to read, and the exact right spot to press isn’t obvious. Not a major problem, but could be more efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dishwasher!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase of this Bosch 42dba dishwasher. Super quiet throughout cycle (except for when it dumps the water out - which is understandable). Have been using for 6 weeks now. Dishes come out very clean. Like the flexibility of lowering/raising the upper rack and the dark gray tines that fold down for better arranging items to be washed. Like the 3rd shelf for silverware, utensils. Only negative might be that when I put Rubbermaid type plastic containers in, they don't always come completely dry - but a minor inconvenience. Have tried the different settings (incl Eco, Auto, Short Wash) and not sure yet that I am optimizing my choices - but not difficult to operate, I'll figure it out what's best over time. I have always purchased GE/Profile dishwashers - but am now a happy convert to Bosch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Replaced a Frigidaire model that died after 7 years. We live in Vegas with very hard water and this cleans our dishes to sparkling clean and clear. Love the third rack for silverware. Easy to load and unload. Dishes are super clean. Only con is the outside finish. It is brushed stainless steel but fingerprints show up on it and it’s hard to clean and keep clean. This machine is so quiet you can barely tell it’s on until the water empties. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans very well, looks great and is very quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dish washer last month and could not be happier. Our first impression was how good it looks. We knew it was going to be quiet given it is rated at 40 DB but it was hard to believe just how quiet it was. We had to focus our attention to even notice it was on! Then the result was even better. It claimed you did not need to pre-rinse or clean your dishes so I intentionally left them very dirty. The dishes came out spotless. The third rack works great for spatulas or long flatware and the height of the second rack is adjustable which is good for washing tall mugs, etc. Overall, we are very pleased. I also want to give kudos to the Best Buy installers. They faced some tough challenges but they overcame them all without any complaints or attitude and just did a beautiful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher after a failed DIY maintenance on my 12 year old GE. My brother has a new 5 series that he raves about. I was shopping for exactly what he had and came across this 800 series as an open item on display at my local store. Because it was an open item it was discounted. I purchased this instead since it was cheaper than the 500 series. The dishwasher is very quiet and I would have not known it was running if not for the red light on the floor. Dishes come out clean even if I don't pre-rinse it. If you use jet dry then the cups/glasses are 98% dry. There is some water on the underside of my mug but not as much as what my GE would leave. I love the 3rd top rack for cooking utensils. Everything has a place in this dishwasher. I highly recommend it especially if you can get it on sale. I saved about $550 due to open items being on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing awesome super cool dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running the Bosch 800 for about 3 weeks now. It was easy to install. It's nice looking. Controls are simple once you figure them out. Good users manual and excellent online tutorials. The only (minor) complaint in that regard is that we had to find the users manual online. A paper copy wasn't included with the dishwasher. Of course, the most important question is if it cleans dishes well. We have a family of 8. We use the dishwasher every day. It is absolutely AWESOME at cleaning dishes. I haven't had a dishwasher with a 3rd rack before. It's an awesome feature. We have a family of 8, and all of the silverware fits on the top rack. We don't use the silverware basket in the lower rack, which means we can wash more dishes there. Dishwasher is easy to clean. Simple to operate. Easy to maintain so far. Stainless steel bin is great. Can't say enough about how well this dishwasher is designed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase, worth the read

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star except im of the opinion all appliances are created with good intentions back pretty lacking in 1 way or other. Nothing is built at 100% so im unwilling to rate it at that. HOWEVER. I come from having fell for the beauty of a Samsung 1 year ago. 4 weeks in, parts broke and destroyed my house. Not once but 3 times during restoration. Fast forward 1 year, the dishwasher was pulled out to have 1 small part repaired the it fell apart. So it was junked and I purchased this Bosch. I've had it 1 week now and here is what I have found. People mainly had complaints about the racks and loading. The bottom where plates go is a little awkward bit a couple spots lay down and helps alot with pots and pans. The utensil holder is deep and fits a ton. The wrack on top fits taller glasses without having to adjust it up and down and honestly loads fine. The top rack is pretty descent too and has a deeper area to one side. Crystal dry well that doesn't mean 100% dry but it does a heck of alot better than the Samsung air dry. The doorflies out of my hand as im closing it so ai have to hold it so it doesn't slam. I do feel like for the cost they could have some how shown you how much dry fluid is left so you know when it fill it back up.. It's a pretty expensive dishwasher and with the pandemic not a ton of options. Its been worth the money. Hopefully it holds to being a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is one of the best dishwasher's I've ever own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bosch dishwasher is excellent in all ways! The 40dba super quiet operation is truly so quiet you'll need to look at the red-light indicator on the floor to know if its running! The Zeolite Aka Crystal Dry feature truly does dry everything including plastic completely! Flawless drying without using a heat bar or any other tricks! The look of this Bosch dishwasher is most elegant as well! Installation via Geek Squad was super quick and easy! They took the old dishwasher out and had this new one installed in less than an hour! Very professional. This is the top of the line dishwasher that I've ever owned and it is 100% worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. cleans well. Well made. 3rd rack is g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans amazing, has a lot of room because of the tall tub. Is easy to use. Only con is the lower cutlery basket. It doenst separate, and because the 3rd rack does an incredible job cleaning silverware you're never going to need the full length basket. So I bought one on line that separates or you could buy a model that has the basket separate. I mean separate by it splitting in half. Great dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is great! I love the look of the black stainless steel! As I upgrade all my appliances in the future, I will be getting black stainless steel to match. The dishwasher is definitely quiet. It holds more dishes than my old GE. Love the top rack for silverware. The Crystal Dry dries plastic dishes. However, if your dishes have dips in them where water pools, then that will still be wet. Highly recommend if you are looking for a dishwasher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, yes. But it is absolutely the best dishwasher I have ever owned. Amazingly quiet; absolutely spotless dishes; many cycle types to use for different washer loads; nicely designed, adjustable racks for compact, but effective spacing of dishes; actually very useful third rack at the top, and dual utensil racks the hold the utensils evenly spaced for great cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality dishwasher - very quiet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older KitchenAid that died expectedly. Overall, we're very happy with it after 6+ months of heavy usage. Top rack works well for small utensils, baby items, and lids. Crystal Dry seems to dry plastics well, though occasionally some come out wet. The door and racks don't feel as substantial as I'd like for the $$ and the buttons sometimes take a few extra presses to start the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Cleans extremely well, drys very well, and so quiet you may not even realize it is working. Sturdily built. Cons: Price is very high. A countdown timer would be nice, but it does show the estimated time when one is programming the machine. Drying could still be a little bit better, but most plastics come out completely dry or slightly damp. It seems to use more rinse aid than my old dishwasher, and I am not sure that it needs to. In comparison to my old Whirlpool dishwasher with a heating element, this dishwasher dries better and cleans better. Overall very satisfied and a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Bosch Dishwasher in Vegas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Bosch dishwasher. Replaced a 2010 era GE that had the racks rusting out. So after all my research I was between (Maytag) kitchen aid and the Bosch. I decided On the Bosch given the higher ratings on consumer reports list of models in total. So far it works flawlessly well. Quiet, cleans very well, holds a lot of dishes for a family of 4. Getting things loaded is a little work on getting used to. But it’s great you can put plastics anywhere due to no heating element like a typical dishwasher. The crystal dry feature works very well. The trick is to mix metals and ceramics around the plastics. Because those items retain heat and emit heat as they cool and help fry the plastics. Would recommend, no issues with hard water or anything. There’s a reason why these are sold out in your area! They are that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales support/dishwasher. Less so install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase process at Best Buy was excellent. Best Buy associate was knowledgeable and helpful. Dishwasher performance excellent. Installation average. Top controls easy to use. Press on/off, select wash cycle and additions as needed, then press start and close the door. Dishwasher is nearly silent. Red light on the ground is only sign dishwasher is operating. Located in open plan kitchen, dining room, and lounge area so we are sensitive to appliance motors cycling. This machine can't be heard unless you get close to it. So far we are impressed. Third party installation company, Quality Kitchens, was satisfactory at best. Best Buy said two installers would show to get it up two floors of townhouse. Not so. One installer showed up and struggled but managed to get new machine up and old machine down. Installer was efficient and got the job done but was problematic. Let water from old hoses he removed run all over floor. Asked him two questions during installation and he got resentful shaking his head dismissingly at me. Didn't bother to clean mess he made on appliance stainless steel or wipe water up off floor. Minimal instruction. Was in a hurry to get job done and leave with little customer service skill. Wouldn't use this installation company again. As I said, we love this machine and will buy again from Best Buy. Just not a similarly great installation experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch...no wonder they are #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love it! Our 15 year old Whirlpool died and after weeks (months?) of research, she decided on this model. It is SUPER quiet and washes and dries much better than our old machine. The price was excellent as well. Delivery time was also great (5 days). We have only been using it for about 3 weeks, but so far each wash has been amazing, from dishes to flatware to pots & pans. My wife is VERY impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bosch 800 Series Dishwasher - SHPM78Z55N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this dishwasher for a few months now. Overall, it's great! It's very quiet. Dishes are dry, with the exception of poorly placed dishes that allow water to pool. Crystal dry seems to work really well. There is definitely a distinct smell to the crystal dry function. The racks are adjustable, allowing for placement of large items, though it seems a little cramped for spaced for taller cups...the price paid for the additional sound dampening.

    I would recommend this to a friend