Customer Ratings & Reviews
- Model:
- SHP78CM4N
- |
- SKU:
- 10758337
Customer reviews
Rating 4.6 out of 5 stars with 755 reviews
(755 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Stud or ? 4.5 stars..it is good to great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Bosch dishwasher. Previously, I had a KitchenAid and had 5 years. Looking at each, my Kitchenaid had 7 years and still had more features and just spent $1,299 on this Bosch.. Ok, I went with the Bosch only because I have seen two people over the year have in their kitchens. I reviewed them and seen the good reviews on them. I am very dissapointed with KitchenAid.. why? Style, design, features, cleaning… nope it has it all! However had issues with pump, motor and replaced and repaired myself and I am not handy. I replaced at 3 or 4 years and now I think both shot! So far, this Bosch is good.. it is solid. I don’t want to give the most amazing review because I want to be honest. The best thing is the cleaning and it does power pots and pans and powdered coated cast iron enameled pans incredible. The bad.. I don’t know when this dishwasher is over. When the cycle ends.. the light just shuts off. The kitchen aid had a red light ..a tiny dot which lit on door to say done. The Wi-Fi is a good feature with Bosch and it sends an alert when it is done and can check where it is in cycle. How useful.. well I actually like this and know dishes clean! I give it a 4.5 but rating to a 5 here because someone needs to review after mine to give honest review also. This dishwasher just came out so it is an update of the previous. I am impressed but seriously… is it that great! Maybe it is and better and simpler than KitchenAid in ways and I believe that right! Please give your own review. I am independent and let’s see.. love to see others give this machine more time but again I am impressed but.. how much! Time and comments will tell and hope helps people
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Buy —but anywhere other than Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and install was a slow-moving nightmare. Showing up when not scheduled. Not showing up when scheduled. Clamping fill and drain lines in odd ways/places causing dishwasher error codes. Waiting weeks to months for a fix/replacement. Showing up with a damaged unit for replacement. Fixed it myself and cancelled the next replacement. The dishwasher itself is lovely—although I don’t use many of the “add-on” features. Bosch’s Crystal Dry “technology” is what sold me on this unit over a 300 or 500 series. And it does dry really really well! Like, I commented on it out loud. To no one. (Well, my dog was nearby. But he’s used to me talking to myself.) Just don’t buy from Best Buy. They outsource delivery and install —and while each customer service agent (at both the delivery company and Best Buy) was kind and tried to be helpful, the process was messy and frustrating. It took months (over 3 and half months before showing up with a damaged replacement unit) and each call was 40 minutes or more (sometimes up to 90 minutes) with little to show. If you want a part-time job as a customer service training call “actor,” go with Best Buy. If you want a dishwasher that works well without feeling like you’re the mark in a prank show, buy this Bosch elsewhere. Was offered a (small) Best Buy gift card as compensation —and still haven’t received it a month after refusing to further elongate the process/another replacement attempt. Had asked for complimentary geek squad/appliance protection in case the issue wasn’t how they installed it. But no. Just the laughable small gift card that has yet to arrive—via email, btw. (electronic delivery?! Shouldn’t that take, like, 7 minutes to issue? Not 4 weeks?) I’d return it—but it does work. Just took some line (and filter) adjustments on my end.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Cleans Well and is Super Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an LG that was falling apart after only three years. This DW is incredibly quiet and does a great job of cleaning dishes. As other reviews have noted, it doesn't do a great job drying off plastic items, but I'm not particularly bothered by that.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great and quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second 800 series we have bought and used In 15 years. Quieter than first. Even cleans and dries faster.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans every thing that you put in there, Very Very quiet you really have to listen to hear it running, It's a great unit.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Wish I could give it 4.5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. It's so quiet, and it even cleaned all the baked-on cheese off from our glass containers. the only reason I'm giving it a 4-star and not a 5-star is that it was an open box and had a fixable broken part that didn't affect the functionality of the dishwasher. I wish I could give it a 4.5-star review.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
No Delayed Start from Machine Itself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher part is great. The way they managed to flub how to actually use the machine is disappointing. Machine washes and dries well, but it is overly reliant on using a phone app. I would not recommend to users who are not adept in technology as they make it way overly complicated for a simple dishwasher. Delayed Start is ONLY available via the phone app. It is a very poor design by requiring that. The machine only allows you to start it immediately unless you use the phone app.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your feedback! We are pleased that the cleaning and drying results have met your expectations, but we’re sorry to hear that the app-integrated features have been a source of frustration. We want all of our owners—tech-savvy or not—to feel comfortable using their Bosch appliances. If you'd like more information on how to maximize your machine's features, please contact our customer care team at 1-800-944-2904 BoschCare@bshg.com. We're here to help!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best of the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher on the market. Bought 2 for both houses it cleans and dries the dishes well.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome machine! would recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came from a Kitchenaid and the Bosch is a major upgrade for sure. runs near silent and does a really good job cleaning! I do wish that I had went with the front towel handle instead of the pocket but otherwise it's great.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best one I ever had
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet. Does a great job. Chrystal dry glassware. I always use the auto setting with crystal dry and sanitation. It takes 2.75 hours but is totally worth it.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this diswasher, cleans and drys wonderful and super quiet
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Smell
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher lives up to the reviews. Very quiet running. The Home Connect app is nice to remotely start it and get notifications on your phone when the cycle is complete and ready to be emptied. There is a burning plastic smell the first few times it is used but does go away.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good but not as Flexible as I had hoped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher because of all the great reviews that it gets. The configuration is different than the previous dishwashers that I have used due to the lack of ability to manipulate the dish holders. I would like to be able to lay down more of the tines to create more room for bowls or raise them up to add more plate space. I have the same issue with the second shelf as well. There are wine glass holders but none of our red wine glasses fit without taking up an enormous amount of space. Other than this loading learning curve the dishwasher does a good job of cleaning and drying the dishes. The control panel on the top is simple to use - I generally just power it on and hit Auto and let it figure out the time needed to fully clean everything. Overall I am happy with the dishwasher but only time will tell if it was worth the extra dollars over the other brands.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Rack design
Rated 5 out of 5 stars
Cleans and Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably quiet. Very good cleaning. The third rack is perfect.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
I saw a deal that I could not leave in the store!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the deal I received from Best Buy Outlet!!! I purchased a three drawer , 800 series BosCh Dishwasher brand spanking NEW for HALF PRICE!!!! I'm so happy and excited! There is NOTHING WRONG with this dish washer! IT's beautiful in black. Wow! I am going back to explore the OUTLET store again! I really hit the JACKPOT!!!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Spend the money! It’s worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our dishwasher!! We debated if we wanted to spend this much money on a dishwasher, but so many people kept telling us it’s completely worth its price. We’d now have to agree! The ONLY downside to this is how long the cycles are, but we are a family of 8 and have never not completely emptied our sink of dirty dishes when we’ve ran a cycle. Get the Bosch!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Rack design
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. The first time I started it I put my ear to the door b/c I didn't think it was working. Dishes are clean and I love the crystal dry feature. The adjustable racks are great, and the third rack has a surprising amount of space and has adjustable components that are really helpful. As much as one can love an appliance, I love this dishwasher.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Rack-afrackus
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet. Difficult to load. Racks are all slanted. We would have preferred them straight or movable. Third rack pretty much works for silverware only. Cleans well, does decent job on plastic drying. Guy that installed it said his wife took their Bosch out after 2 weeks for above reason.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quality and Quiet Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Bosch dishwasher. My first one lasted 20 years. I just wanted to upgrade and this new model is so energy efficient and Quiet !! I highly recommened this series.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Happy with the product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the product. The dishwasher is quite enough and clean good.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend




















