Customer Ratings & Reviews
- Model:
- SHX78CM4N
- |
- SKU:
- 12181479
Customer reviews
Rating 4.6 out of 5 stars with 775 reviews
(775 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's quiet operation and exceptional cleaning performance as its most significant strengths. They also appreciate its thoughtful rack design, ample capacity, and ease of use. However, some users have noted concerns regarding a lingering detergent smell, extremely long cycle times, and unreliable WiFi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Rack design
Rated 5 out of 5 stars
Designer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design, ease of use and great choices for function.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Amazingly Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet I forget its on! The dishes come out immaculate.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
A good dishwasher at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the dishwasher and seems to work as advertised,quite and cleans great
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch 800 Series Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still learning the features and the unit has been good and easy to program. It is super quiet and we have to get low to hear it!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Cycle time
Rated 4 out of 5 stars
Large capacity dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large machine and holds a lot of dishes. Long cycle’s don’t know how it’s energy saving
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Just buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bosch dishwasher. Quiet and very efficient at cleaning dishes. Quality product
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch 800 series Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher. Extremely quiet Bosch 800 series is the best
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
GREATEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does a great and is soooooo quiet. old machine was very loud.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very good dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced from a 10 years-old Bosch dishwasher. This new dishwasher can clean and dry better than the old one. The Smart feature works very well. I can start a washing cycle and know when it is completed on my smart phone anywhere. I sometimes forget if my wife or I started a washing cycle, but I can just look at logs to find it out now.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch, for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet that I sometime accidentally open it while it's running. Looks great without all the controls on the front.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quiet dishwasher. Cleans dishes perfectly. Great machine
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already love this dishwasher! It cleans so well! Everything comes out sparkling clean.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet dishwasher. I wouldn't even know it was running except for when it empties water into the drain. Dishes come out clean and dry. My only complaint is the bottom rack is organized in an odd way and it's sometimes hard to get all the dishes in place. Bot overall, we love this dishwasher.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Crystal Clear Dishes Including Plastics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bosch with Crystal Dry technology makes the extra money spent well worth the investment. Not only do we sue this setting but 4 others that make our dishes sparkle. at 42 decibels you have no idea it is on except for the light.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a little more for peace of mind in your Kitchen! Amazing dishwasher, easy to load and quiet when it works! 3 rack to put it all! The best!!!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning Quiet decent price Let's see how long it lasts
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Smell
Rated 1 out of 5 stars
Huge disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a huge disappointment. After every cycle, it still leaves behind a toxic odor. I had read some reviews mentioning this issue, but I believed that following the common suggestions—using the sanitize function, adding vinegar or baking soda, airing it out, and running multiple washes—would eventually solve the problem. Since the day I bought it, I’ve been running the dishwasher at least twice daily, sometimes even four times, for over a month now, and there is still a smell. Since I have kids, I have to rinse and sanitize the dishes myself after every wash, which defeats the main purpose of owning a dishwasher. I don’t understand why this model has received such high ratings. One of the main reasons I chose it was its supposed reliability and cleaning performance. Reliability remains to be seen, but its cleaning ability is also disappointing. For example, the dish in my attached photo has been washed five times, yet it still has yellow stains (I was able to scrape off easily with just my fingernail). Honestly, it cleans worse than my previous KitchenAid, which not only did a better job but also had stainless steel spray arms. This one is more expensive, yet made of more plastic. Overall, I’m very disappointed.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. Please accept our apologies for any difficulties or disappointment you are experiencing with your Bosch dishwasher. The following tips may help you achieve better cleaning results.
1. Make sure the dishwasher filter (located at the bottom) is cleaned regularly. To learn how to remove it, refer to your owner's manual. To remove debris, wash it with soap and a soft brush under running water.
2. Make sure there is enough space between items when loading. Ensure that the spray arms can move freely after loading the dishwasher.
3. Add rinse aid. Review your owner's manual to learn how and where to add rinse aid. Rinse aid helps water droplets slide off dishware so water marks can't be seen.
4. Clean your dishwasher's spray arms. Make sure there are no blockages in the holes by running it under water. To remove debris from the holes, use a toothpick.
5. Run a dishwasher cleaner through the dishwasher (Finish dishwasher cleaner, or Glisten Dishwasher Magic can be used).
6. Make sure you are using the appropriate amount of detergent per the instructions.
Our Bosch Customer Support team is available for real-time troubleshooting and assistance. They can be reached by calling 1-800-944-2904. Thank you.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does everything it claims. Can't tell it's on because it is so quiet. The App is great for starting and monitoring!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Cycle time
Rated 5 out of 5 stars
Don’t bash a Bosch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional product. My only complaints are that there is no indication of what point it is within the cycle, or whether it is clean or dirty when it is not running.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend Rated 4 out of 5 stars
Good Onsite purchase experience but not follow ups
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actual on-0nsite buying experience was very good. Other follow up areas need improvement: 1. Phone access process to the Sales person is very bad - there wasn't a way to get to the salesman!; 2. Installation had to be rescheduled and this process was very bad - got transferred from department to department, and still didn't get a clear answer. Looks like the process is highly automated and this is not good.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend



















