Customer Ratings & Reviews

I bought this dishwasher in October 2023, and while it cleaned and dried my dishes excellently at first, it stopped working less than a year later in September 2024. The real nightmare began when I had to rely on Bosch’s manufacturer warranty instead of the additional Best Buy warranty I purchased. Bosch’s customer service has been terrible. After calling and being bounced between five different customer numbers and three repair shops, I finally discovered that Indiana has just one service provider for Bosch appliances. The technician with this company has a four-week lead time just to schedule an appointment. For me, it was: -Two weeks to find a service provider. -Five weeks to get someone to inspect the dishwasher. -Four weeks for the only repair shop to get the required part. -Another four weeks to schedule the actual repair for the earliest possible date (now set for Christmas Eve, December 24th). This is Bosch's response to my unhappy email: "While we strive to keep spare parts in stock for our products, there are certain factors that can sometimes hinder our ability to do so. We understand that being without a functioning dishwasher for an extended period of time is frustrating. Advise for you to contact your service provider to determine the available appointment to continue the repair." In total, I’ll be without a working dishwasher for almost four months. That’s unacceptable! While the dishwasher may work well when it’s operational, what good is that if Bosch can't provide reasonable support for repairs? My advice: Bosch shouldn’t sell its products in areas where they clearly lack adequate support infrastructure. If you live in Indiana or anywhere else with limited service options, either take your chances that your machine won't have any issues or go with a different brand.

Just wow is all I can say. It’s so quiet and holds so many dishes. Worth spending a little extra for what you get

Great dishwasher. Took a little time to figure out loading for my use. Control panel is a little finicky but easy to use when doing same settings. The one negative is no finish light. Confusing for visitors . Just have to remember to tell everyone.

I absolutely love this dishwasher works great and so quiet! The only problem is it's so quiet can't tell it's on, lol

I am so happy with this Dishwasher!! not only is it beautiful it does a great job, very happy!

They did a great job with the installation and instructions of the dishwasher.

Just load it and forget it, gets dishes clean and dry

Certainly it was one of the better appliances that I purchased. Not as quiet as I was hoping for, but the cleaning ability is second to none. The app also really helps with configurations, time remaining, etc. I will also say that it is quite finicky sometimes with the spray arms being blocked or the detergent door being blocked - I guess that is the price of a good, efficient dishwasher.

Love my Bosch dishwasher! It's so quiet and dishes are clean!

the best one, i got Samsung before this one, it did break more than 10 times!!! but I love Bosch. Clean, no noise, best result.

So quiet i dont even know its running. Love the 3rd top rack.

Well built, looks good and works great. Worth the upgrade

Although I had a bad delivery and installation experiences, the dishwater itself is very good.

The best dishwasher we have ever owned. Love the 3rd tray and the cleaning results.

Works very good installation was great. +wwwwwwwwww

This dishwasher really improved our lives. We don’t waste time washing our dishes every night. We love it

So quiet! The silverware basket is a bit small. I went to the Bosch website and ordered a larger one.

Great, working great, cleans and dries very well. :)

Extremely quiet and durable. Great service from Best Buy and great price

I am disappointed and will be returning it. I find that bowls in the middle rack don't get fully clean. Also, the configuration of the middle rack makes it hard to fill without cups touching each other (and potentially breaking). The third (top) rack is not deep enough to hold a tea cup and it could hold a few bowls but they would need to be very, very shallow. Overall, the configuration is bad. But it seems that all of the machines have a third rack that cannot fit bowls. Why? The electronic settings are not working properly and I can only use the auto setting. It does not let me change the settings. Weird. And it runs for 2.5 hours but there is no display on the outside so it's hard to know when it will be done. That may make it looks sleek but to me it just makes it inconvenient.