Customer Ratings & Reviews
- Model:
- SHX78CM4N
- SKU:
- 12181479
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's quiet operation and exceptional cleaning performance as its most significant strengths. They also appreciate its thoughtful rack design, ample capacity, and ease of use. However, some users have noted concerns regarding a lingering detergent smell, extremely long cycle times, and unreliable WiFi connectivity.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very professional and knowledgeable about the product we purchased And the delivery and installation was very professional as well
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing delivery experience. Guys were great and promptly arrived and delivered with care.
I would recommend this to a friendExcellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent purchase would definitely recommend this dishwasher
I would recommend this to a friendNice upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! I have 2 homes, both with Bosch dishwashers. This one replaces a Bosch more than 20 years old. I could not be more pleased.
I would recommend this to a friendHolz Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great Quiet The installation team did a great job. They were curtious and clean.
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher, just throw stuff in, comes out clean. 60 min express was is great too!
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a couple months but Working great so far
I would recommend this to a friendTiny Silverware Hokder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Bosch dishwashers and performance. But this top of the line model came with small 3 hole silverware holder. I believe this is a mistake but no response from Bosch or Best Buy to my concerns.
I would recommend this to a friendLove the Bosch 800 Series Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Had the Bosch 800 Series dishwasher for 3 weeks. It is incredibly quiet and love the 3rd rack. Dishes always come out spotless. High recommend!
I would recommend this to a friend- Cons mentioned:Smell
Over priced under achieve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced average dishwasher. The display is a joke and so is the cycle selection. You can smell the dishwashing detergent after a full cycle. The door doesn't open automatically after a cycle which still leaves the dish wet even after running crystal dry.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi David, thank you for your review. We're sorry to hear about your disappointment. Our team is happy to help troubleshoot the drying results you are experiencing. Please connect with us for assistance. Thank you!
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great dishwasher and the crystal dry feature leave almost every item perfectly dry.
I would recommend this to a friendTop Quality dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice review of the dishwasher and how to operate it. Installation went very smoothly
I would recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything about the dishwasher except the done light...My previous Bosch had a red light indicating the dishes were clean....This does not...took a star away for such an easy fix
I would recommend this to a friendDishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine. But it got a crack by the display above the handle I should have bought extended warranty
I would recommend this to a friendExcellent dishwasher with all bells and whistles
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher from one of the best companies Bosch. They make good appliances which last for a long time.
I would recommend this to a friendRecommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch - 800 Series 24" Built-In Dishwasher with Stainless Steel Tub For uninstalling and installing service was done very professionally
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been less than 30 days since the dishwasher was replaced. So far it is working fine. Bosch's instructions are a bit inadequate and somewhat opaque.
I would recommend this to a friendPOOR COMMUNICATION AND DELIVERY/INSTALLAN ISSUES!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I rate a product that was bought on Dec. 20th, 2025 and has still not been delivered and installed? I am very disappointed with Best Buy and this entire process. I have called everyday the week of Jan. 5th, 2026. so, this is more of a rating on Best Buy and customer service. You cannot directly contact the store Your call is forwarded to their customer service hub. Product was supposed to be delivered/installed on Jan. 5th, 2026 and then postponed to Jan. 8th, 20216, and then postponed to Jan. 15th, 2026. Now I keep receiving rescheduling emails. Every time I put in Jan. 15th about 4-5 hrs. later I get another email. It's almost laughable how upset I am with this entire process and I am a Best Bu/ member whatever that means? About ready to cancel this whole thing.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, to better assist you with your situation, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with assistance or transfer you to the appropriate department.
Great Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and install went so smooth. Would definitely buy from Best Buy again. They made my experience a very happy one.
I would recommend this to a friendPleased with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice features. Exactly what we wanted. Quiet. Roomy. Adjustable.
I would recommend this to a friend