Customer Ratings & Reviews
- Model:
- SHX78CM4N
- |
- SKU:
- 6543002
Customer reviews
Rating 4.5 out of 5 stars with 736 reviews
(736 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and exceptional cleaning performance, leaving dishes sparkling clean. Many also appreciate the added convenience of the third rack. There were no negative features mentioned about this product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great DW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, looks good and works great. Worth the upgrade
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
WE LOVE BOSCH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE BOSCH! Moved into a new home that had a GE dishwasher and we were immediately disappointed in it. We had a Bosch in our previous home and knew we wanted to change it out when we could. The time came, and we went with this 800-series. AGAIN WE ARE SO HAPPY with our Bosch! Super quiet and cleans super well! We will forever be going with Bosch!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800 series
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dishwasher to f 2 months. This is the quietest dishwasher I have ever owned, Cleans dishes well across all three levels of racks with little, if any, moisture left on the dishes and glassware. Highly recommend this as an excellent for cleaning cookware and for the minimal noise
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
No Support for Bosch Appliances
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher in October 2023, and while it cleaned and dried my dishes excellently at first, it stopped working less than a year later in September 2024. The real nightmare began when I had to rely on Bosch’s manufacturer warranty instead of the additional Best Buy warranty I purchased. Bosch’s customer service has been terrible. After calling and being bounced between five different customer numbers and three repair shops, I finally discovered that Indiana has just one service provider for Bosch appliances. The technician with this company has a four-week lead time just to schedule an appointment. For me, it was: -Two weeks to find a service provider. -Five weeks to get someone to inspect the dishwasher. -Four weeks for the only repair shop to get the required part. -Another four weeks to schedule the actual repair for the earliest possible date (now set for Christmas Eve, December 24th). This is Bosch's response to my unhappy email: "While we strive to keep spare parts in stock for our products, there are certain factors that can sometimes hinder our ability to do so. We understand that being without a functioning dishwasher for an extended period of time is frustrating. Advise for you to contact your service provider to determine the available appointment to continue the repair." In total, I’ll be without a working dishwasher for almost four months. That’s unacceptable! While the dishwasher may work well when it’s operational, what good is that if Bosch can't provide reasonable support for repairs? My advice: Bosch shouldn’t sell its products in areas where they clearly lack adequate support infrastructure. If you live in Indiana or anywhere else with limited service options, either take your chances that your machine won't have any issues or go with a different brand.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GeorgeS, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If you have any questions or concerns about your case or service, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Rated 5 out of 5 stars
Bosch…a dream Dishwasher at last!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a very poor working dishwasher with this Bosch dispenser and I couldn’t be more happy. Installation was a breeze with Best Buy! This Bosch unit cleans and dries my dishes like a dream. I’ve had zero issues since purchasing this dishwasher. Lots of options, ease of use, and so quiet! I have to touch the door to tell if it’s on or not! Highly recommend this Bosch dishwasher.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Super Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this purchase. The dishwasher is very quiet and does a thorough job of cleaning, you can’t ask for more.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Larsonra, thanks for your review! We’re thrilled to hear that you’re very happy with your dishwasher purchase. It’s great to know it’s performing quietly and delivering a powerful clean. We truly appreciate your positive feedback and thank you for choosing Bosch!
Rated 5 out of 5 stars
Fantastic dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 800 series. Washes great as expected. Easy to move tines which is helpful for loading. Plus, it’s very quiet. This is my 2nd Bosch dishwasher; had the 300 series which is different now than when we bought it. We moved so we upgraded to the 800 series which is a nice upgrade.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Can’t even hear it run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son washed the dishes three times before he realized the dishes were clean because he could not hear it running. Best dishwasher we have ever owned
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Bosch 800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not drying as well as I would like. Everything else seems to be operating as advertised.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Rated 5 out of 5 stars
Best dishwasher ive ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been through 3 different dishwashers since I moved into my house 9 years ago. Whirlpool, Samsung, etc. they didn't wash well, kept breaking, and didn't fit dishes well. Went online and read review after review and found this one. I absolutely love it.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet and cleans great - love the adjustable racks and 3rd rack
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already love this dishwasher! It cleans so well! Everything comes out sparkling clean.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality unbearable. Silent and elegant
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great Dishwasher, HORRIBLE interface. BOSCH!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works just great. Quiet, easy to install, comes with plug if you have a 120V outlet to plug into. Drain line is short but probably Ok for most. Cleans well, holds a lot of dishes even though it is the exact same size as the Bosch we replaced, just better rack set up. So why 3 stars? The interface is perhaps the worst. Not intuitive, the manual sucks, the APP sucks. Bottom line is BOSCH needs to hire entirely new staff of programmers. I use normal, I cannot delay the start, the on off button is a nuisance, open the door to add a missed dish and you have to be sure to rehit the start button or it won't start when you shut the door. APP never able to connect but that's OK, I don't need another freaking app on my phone.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MarkR, thank you for this feedback. We apologize for your experience and our team is here to help with any Home Connect issues you are experiencing. We encourage you to connect with our team at info.us@home-connect.com. Please include your model number, device type, and email address associated with your account.
Rated 5 out of 5 stars
Lisa's Bosch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line - it's the best ! Was looking forward to getting it and using it !!!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new ld dishwasher didn't get the dishes clean or dry anymore. We serviced it and cleaned everything out. Then we bought this dishwasher and everything comes out crystal clean and dry what a change!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, works as expected, and we are happy with our purchase thus far.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cleans as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans as advertised. Tested with some dried on food and this dishwasher did the job. Glad I spent the extra now let’s see if these are as reliable as everyone says
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800-worth the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Bosch 800 for about 4 months and it has been phenomenal. It cleans extremely well and is quiet. The drying technology works. I should have splurged on this DW 10 years ago.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was higher than I had planned to pay. After about two weeks, it's working very well. Had issues with using Google assistant to start the dishwasher at a specific time (would find the dishwasher hadn't started the night before). Found the solution was to tell the assistant to turn on the dishwasher at 9pm and then tell assistant to start the dishwasher at 9:01pm. Dishes come out VERY clean. Nice and quiet as well.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend



















