Customer Ratings & Reviews
- Model:
- SHX78CM4N
- |
- SKU:
- 6543002
Customer reviews
Rating 4.5 out of 5 stars with 736 reviews
(736 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and exceptional cleaning performance, leaving dishes sparkling clean. Many also appreciate the added convenience of the third rack. There were no negative features mentioned about this product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and clean. I like all different modes of cleaning.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best dishwasher. No regrets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Favorite dishwasher ever! Does everything and silent. Works best with the app.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets on the purchase. Replaced the Kitchen Aid we had that lasted 2 years. Quality!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Incredible Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bosch 800 Series Dishwasher. This is the quietest more effective cleaning dishwasher that I had ever owned. It's beyond amazing and worth a premium over the other brands.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
BOSCH DISHWASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new dishwasher. It is so quiet I forgot that I turned it on. The dishes come out very clean and dry. I like the top pullout tray for silverware and that you can put plastic items on the top, middle and bottom rack. The stainless steel exterior door is sleek and does not get finger prints. I the that the controls are hidden when the door is closed. I have found nothing to say negatively about this dishwasher and would purchase this brand again.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has been installed for about three months, and has performed well. Feels quality built, extremely quiet; initially felt the app control would be useless, but find it handy. Installation was simple and straightforward.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Super Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought long and hard before spending this kind of money on a dishwasher. I haven't had a good one yet. Fairly good ones, but not a good one. This one hit the mark. I am going to put it through a few more tests, but so far it has surpassed my expectations and it is quiet as a church mouse.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does a very good job of cleaning and drying our dishes. We were also surprised by how very quietly the dishwasher works.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Returning it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed and will be returning it. I find that bowls in the middle rack don't get fully clean. Also, the configuration of the middle rack makes it hard to fill without cups touching each other (and potentially breaking). The third (top) rack is not deep enough to hold a tea cup and it could hold a few bowls but they would need to be very, very shallow. Overall, the configuration is bad. But it seems that all of the machines have a third rack that cannot fit bowls. Why? The electronic settings are not working properly and I can only use the auto setting. It does not let me change the settings. Weird. And it runs for 2.5 hours but there is no display on the outside so it's hard to know when it will be done. That may make it looks sleek but to me it just makes it inconvenient.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LoriB, thanks for your review. We are sorry that we did not have the opportunity to completely resolve this issue for you. If you have any unanswered questions, please give our Customer Support team a call at 1-800-944-2904.
Rated 3 out of 5 stars
Unsafe for Glasses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent silent cleaning of everything. The major problem is placement of glasses. The rack's have no dedicated space for glasses. As soon as you push rack back into washer the glasses fall against each other and either creak or brake entirely. Also you cannot lay pots completely down as the rack dividers do not lay flat. While we like the washer we must return as it too dangerous with broken glass issues. If you're not paying attention you could easily cut your hand when emptying the washer. The only work around it is to wait to load your glasses until you have a full rack.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RayM, thanks for your review. We apologize if this has been your experience and regret not having the chance to assist you. If you have any unanswered questions, please call our Customer Support team at 1-800-944-2904.
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does everything it claims. Can't tell it's on because it is so quiet. The App is great for starting and monitoring!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Buy this
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet you’ll question if it’s even on, keep finding ways to fit more dishes every time. Best dishwasher ever! Makes chores not chores, highly recommended.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Don't Believe "Free Installation"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offered "free installation." Don't believe it. I was extremely dissatisfied with the installation provided by their installation company. Their delivery person walked in and said “oh i’m sorry but we can’t use that electrical connection. We need to install a new one for $175. Oh I’m sorry but we can’t use that water connection. We have to install a new one for $175 dollars.” There was absolutely nothing wrong with either one. The dishwasher we had was only 5 years old. The previous installer found nothing wrong with the water connection, and the electrical connection was replaced at that time. The electrical connection was especially egregious, since it was exactly the one indicated on your web site for Bosch dishwashers (https://www.bestbuy.com/product/bosch-powercord-with-junction-box-for-benchmark-and-thermador-dishwashers-for-hard-wired-installations-white/J3P322SY2J/sku/6360259) I was watching, and the time the tech took to replace the water valve and electrical connection was less than 15 minutes at a cost of $350. That works out to $1400/hr. You tell me if you think that’s a fair labor rate. I sure don't. Buyer beware, I'll never buy another appliance from Best Buy.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're truly sorry to hear about your installation experience and the unexpected charges. This isn’t the level of service we aim to provide. Please reach out to the Best Buy Support Line directly at 888-237-8289 to address your concerns. We appreciate your choice of Bosch and your valuable feedback.
Rated 5 out of 5 stars
Lives up to the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended by Consumer Reports and can see why. Quiet. Efficient. And you do not need to pre wash ANYTHING! Removed peanut butter, baked on casserole crust melted cheese without a problem. One awesomely machine!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great and quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second 800 series we have bought and used In 15 years. Quieter than first. Even cleans and dries faster.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whisper quiet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this dishwasher. Very clean dishes.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine. Looks great and does a good job with cleaning. The machine is loud when it is draining the water but that is not for a long period of time. For some reason the items on the top shelf do not fully dry so you have to dry them yourself with a towel
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a little more for peace of mind in your Kitchen! Amazing dishwasher, easy to load and quiet when it works! 3 rack to put it all! The best!!!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans every thing that you put in there, Very Very quiet you really have to listen to hear it running, It's a great unit.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best dishwasher, great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peter at Pacific Sales did an excellent job. He explained the differences between the Bosch models. Explained the prices and installation options. The dishwasher is great, dishes come out 95% dry. The crystal dry system is outstanding. Would highly recommend this product and Pacific Sales (Best Buy).
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend



















