Customer Ratings & Reviews
- Model:
- SHX78CM4N
- SKU:
- 6543002
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's quiet operation and exceptional cleaning performance as its most significant strengths. They also appreciate its thoughtful rack design, ample capacity, and ease of use. However, some users have noted concerns regarding a lingering detergent smell, extremely long cycle times, and unreliable WiFi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Dish washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, has descent capacity for washing. Can do with out the programming of wash cycles. Operation must be a 1,2,3, selection.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JonathanO, thanks for your review. Your feedback is very important to us, and we greatly appreciate you sharing it with us. If product support is needed, please feel free to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good installation. No leaks. Confident installer. Friendly.
I would recommend this to a friendWorks well and extremely quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First purchased a Bosch dishwasher several years ago. This new unit met all expectations. We're very happy.
I would recommend this to a friendVery Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, and excellent installation and very quick, thorough, and conscientious technicians deployed.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Runs perfectly. Way more reliable than the Maytag I use to have.
I would recommend this to a friendBosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice dishwasher. I have had other Bosch dishwashers in other homes and i wouldn't have anything else.
I would recommend this to a friendGreat Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest appliance purchase ever. I got the dishwasher I wanted at a competitive price and had it installed in 3 days.
I would recommend this to a friendGreat New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and efficient. It dries really well when using the crystal dry. Spacious too.
I would recommend this to a friend- Cons mentioned:Connectivity
Cloud for a dishwasher? Lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to sign up for an account with their Cloud and connect your dishwasher to WIFI just to use simple features. Unacceptable.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi What, thanks for your review. We’re sorry to hear about your disappointment with Home Connect being necessary to access certain features. Your feedback is extremely valuable and will be forwarded to the appropriate team. For any product-related inquiries, please call Customer Care at 800-944-2904 for real-time support.
3rd times the charm?!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of issues our 3rd dishwasher worked out.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We value your feedback, and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in Oct 23 as a replacement for our 20-year old Maytag. AS a replacement it is pathetic. We had to call a technician out to investigate why it simply re-arranges the food debris around the items. He explained that you MUST use rinse aid, especially with Bosch machines, and you MUST use dishwasher cleaner every two weeks. What an improvement on our Maytag, where we never used either additional product! In addition, the handle fell of the top rack in week one, and I can't get it to stay on. Also, pouring rinse-aid into the dispenser is a nightmare, because you are not supposed to get the rinse-aid in the machine directly, otherwise the water foams, and does not wash ( not that we would notice). The Bosch design ensures that most of the rinse-aid will miss the dispenser and overflow around the tub. I'm also confused by the way the controls frequently light up in a random sequence, even though I only ever select the 'Heavy' sequence, and no amount of button pushing will change the lights. You just have to stand there until the machine goes back to the 'power off' mode, and start again.In sum, a waste of money
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JohnF, thanks for your review. We're truly sorry to hear this has been your experience. Your feedback is very important to us and greatly appreciated. It will be shared with the appropriate groups as we're committed to continuously improving our products, services, and the overall customer experience. If product support is needed, please contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you.
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished it dried better. & a little easier to operate.
No, I would not recommend this to a friendThe best machine so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Wish the bottom level had more capacity.
I would recommend this to a friendI love the dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A queen very well it drives very good and it’s very quiet. I love it. I will recommend it.
I would recommend this to a friendDishwasher magic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. We have hard water, the crystal feature dries glasses clear. First time EVER for us.
I would recommend this to a friendDefinitely didn’t live up to the hype.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review. Opening and enclosing the door screws are coming off of the thing. It doesn’t really even wash as well as the one that I had that was 15 years old.  definitely not a high-end product in anyway.  I would steer clear of this product and just go for something less expensive that works just as well.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MrRamsey, thank you for taking the time to write a review. We are sorry to hear that you are experiencing difficulties with your dishwasher and we apologize for any inconvenience this has caused. For real-time troubleshooting and assistance, please call our Bosch Customer Support team at 1-800-944-2904. We appreciate your feedback and thank you for choosing Bosch.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher you can ask for. We have tried whirlpool and GE but Bosch 800 series is worth the price.
I would recommend this to a friendLove it!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt sure about this brand, but i must say it has been wonderful. The BEST dishwasher that I've owned!!!
I would recommend this to a friend- Cons mentioned:Smell
Strong Bitumen Smell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dish washer is good except very very very strong toxic bitumen smell even after 1 month. Make people dizzy at home
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi YunruH, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. Your safety is paramount and our team would like to review this further. For your convenience, feel free to contact our Customer Care team at 1-800-944-2904 for real-time support.
800 series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. I like the ability to control and program via the app
I would recommend this to a friend