Customer Ratings & Reviews
- Model:
- SHX78CM4N
- SKU:
- 6543002
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and exceptional cleaning performance, leaving dishes sparkling clean. Many also appreciate the added convenience of the third rack. There were no negative features mentioned about this product.
This summary was generated by AI based on customer reviews.
Bosch - 800 Series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch makes great dishwashers. Hot and quiet!!!!!!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great! It even has a top (third) rack.
I would recommend this to a friendWell designed product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet, spacious, clean. Should have purchased earlier
I would recommend this to a friendBosch 800 series dishwasher is Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient and wonderfully effective. Great dishwasher.
I would recommend this to a friendBosch 800 Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and gets our dishes very clean. Easy to install
I would recommend this to a friendPacific Sales Made Buying a Breeze!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My repairman recommended Bosch & they are amazing!
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works perfectly my wife is very happy
I would recommend this to a friendTerrible and still not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. Purchased and the tech who came out said he did not have a water line long enough, even though I found the water line kit inside the unit after he left it in my dining room. Called a trusted plumber, they came out and installed for just under $300 additional dollars. Now, 2 days later, I have an error code that there is something wrong with the door and Best Buy cannot come out and fix it for 2 more weeks. If they do not fix it, I will be returning it. I do not like the design of the dishwasher either, as you cannot tell if it is on because the display does not light up after it starts. My last dishwasher was a Bosch and it lasted 23 years, but this one seems fragile and picky. I will not buy another one if they cannot fix this one, and also, disappointed in wait times over the phone (total of over a hour on hold) for Geek Squad.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AndrewS, we apologize if this has been your experience and appreciate you making our team aware. It is important to note that this situation is not indicative of the Bosch brand,products or services. Our Bosch customer care team is here and would be happy to assist you. Please feel free to connect with us by calling 1-800-944-2904 if you need help with real-time troubleshooting, appointment booking, or finding a nearby authorized service provider. Thank you very much.
thank you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Dishwasher, so far the best we have owned
I would recommend this to a friendMight look at something else at this price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far but not the greatest setup inside. Small utensil holder
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RobertL! Thanks for sharing your review of your Bosch dishwasher. Your feedback is invaluable as we continuously strive to improve our products. For helpful loading tips, please visit: https://tinyurl.com/22x4n376. If you have questions or need assistance, please feel free to contact our customer support team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
quick wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.liking the third rack and one hour quick wash feature.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new dishwasher is superior to our previous one
I would recommend this to a friendDo not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with drying system. It builds up condensation and faults and won’t run properly until the machine dries out after a couple days. This is a common error on this machine according to all the complaints on Reddit. Do not buy!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your feedback! We're truly sorry if your experience with your Bosch dishwasher hasn’t met your expectations. Our PureDry® technology uses a condensation drying process to ensure quiet performance and effective drying. To enhance this, we recommend scraping—rather than rinsing—your dishes before loading, using rinse aid, mixing plastics with ceramics and glass, and unloading from the bottom rack to the top. For assistance, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We're here to help!
Bosch 800 dishwasher is not quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is not quiet. It is not silent. Perhaps the old 800 model was quiet, but the latest model is loud in comparison. I bought this after reading all the rave reviews about being able to stand next to the dishwasher and not know it was on. With the latest model, you won’t experience that. You can hear it running from other rooms. You will know that it’s on. It cleans well, but I bought this model for the advertised quietness.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Kathryn, thanks for your review. We're sorry to hear that this dishwasher's sound level did not meet your expectations. As a brand that prioritizes customer satisfaction, we truly apologize for any inconvenience or disappointment this may have caused. Your feedback is very important to us and will be shared with the appropriate groups as we're committed to continuous improvement. Our customer care team is available at 1-800-944-2904 to provide real-time support if product assistance is needed. Thank you for choosing Bosch.
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, we do not love this dishwasher. The inside capacity seems smaller than our previous dishwashers
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GordyM, thank you for sharing your feedback about your Bosch dishwasher. We apologize for any dissatisfaction you may have experienced, and we will pass along your comments to our product design team for their consideration. If you have any questions, please call our Customer Support team at 1-800-944-2904. Thank you.
Lasted just 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaked right after 1 year warranty expired. Repair person said one of the plastic part had melted. Hard to find part and get it repaired. Don't recommend.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We apologize this has been your experience and for any inconvenience. Your safety is our top priority. We would like to gather more information so that we can provide assistance in resolving this issue. Please contact our Customer Support team at 1-800-944-2904 or send an email to BoschCare@bshg.com with a copy of the sales receipt, the model and serial number of the appliance, a current diagnosis and any previous service history from a Bosch authorized service provider along with your contact information, so we may look into this further. Thanks for bringing this to our attention and allowing us an opportunity to address your concerns.
- Pros mentioned:Noise level
Why Not To Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low noise - check Finish - check Cleaning - Ouch. I threw away my samsung coz that was a slacker just to find out it dug up a hole in my pocket too. I heard so much about bosch and put my bet on this great expensive product but its been a great disappointment. I am trying to devise a time machine with this DW now to slap my old self for wasting my money.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Navin, we appreciate your feedback and we're truly sorry to hear that your experience with your dishwasher hasn't met your expectations. We value your input and are here to support you. Let's work together to improve your experience. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com for assistance with any issues you're encountering. We're dedicated to ensuring you're pleased with your Bosch product. Thank you for reaching out.
Great for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel does not work, and never got the wifi up and connected. Do yourself a favor and dont buy this.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi WiscoTech, thanks for your review. We’re truly sorry to hear you're having trouble with your Bosch dishwasher's control panel and Wi-Fi connectivity. Your feedback is important to us, and we want to assist you further. Please contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com for support.
Delivery and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting delivery and installation of our Dishwasher today between 8a and 12 noon and were home waiting for the delivery. The delivery people did not even get out of their vehicle and come to the door to knock. They called the phone number on file, which was in a meeting and unable to respond, so the delivery and install did not happen. Had to reschedule for next week. HORRIBLE!! Customer service.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ScoP, thanks for your review. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is working great. But this time after many years of purchasing items from Best Buy and having them installing these items I was very disappointed. The installation crew arrived and looked around before starting to work. They were not able to communicate with me in English so the called their manage and put him on the phone to let me know what all they would be doing. We used their phone again later to translate a few questions. Once installed instead of walking me through the operation of this dishwasher they showed me that the light came on proving that it was working and they left. The next day I called Best Buy customer service to talk and after 29 minutes on hold, I move forward to the internet and down loaded the operation manual. I hope this is not the way of the future form a store a really like. In rating the dishwasher it works great on the basic cycle, I just do not know all of the other things it can do.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi WilliamN, Thank you for taking the time to share your feedback with us. We are truly sorry to hear of any disappointment or difficulties you may be experiencing with your new Bosch dishwasher, and we apologize for any inconvenience. Our Bosch Customer Support team is available to assist you over the phone with basic appliance operation questions, product information, troubleshooting, or to arrange a service visit if necessary. They can be reached by calling 1-800-944-2904. Thank you.