Customer Ratings & Reviews
- Model:
- SHX78CM4N
- SKU:
- 6543002
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and exceptional cleaning performance, leaving dishes sparkling clean. Many also appreciate the added convenience of the third rack. There were no negative features mentioned about this product.
This summary was generated by AI based on customer reviews.
Great dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher! It gets the dishes spotless and actually dries them completely. Very satisfied!
I would recommend this to a friendTotally recommend this dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy pickup. Guys loaded it and both were great
I would recommend this to a friendGood drying and quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It dries very well and is extremely quiet while running. The top utensil rack is also nice.
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's completely silent! Cleans perfectly on the one-hour setting. Couldn't ask for more.
I would recommend this to a friendAwesome Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome performance ,and large space to hold extra utensils
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Easy pickup. Install by my BIL very easy
I would recommend this to a friendBosh 800
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine. Quite as a mouse. Easy to install.
I would recommend this to a friendBosch dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet and effective for my needs with alot of adjustable racks.
I would recommend this to a friendBosch 800 Series 24
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never would I buy a Bosch product again as they do not stand behind the garbage product they produce. The soap dispenser was not opening and therefore the machine would not complete the cycle and leaves a significant amount of water standing in the bottom of the machine. The soap dispenser was shortly out of the one-year warranty when this occurred. Replaced the soap dispenser with an OEM part (not purchased through Bosch) but that part failed within a year as well. In addition, the pump also needs to be replaced. This is a two-and-a half-year- old machine with major ongoing issues. Because the original part was not installed by one of their preferred installers, they will not take responsibility for the garbage they put out. DON'T waste your time with this brand.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KayeS, thanks for sharing your review. We're deeply sorry to hear about your experience with your Bosch dishwasher. We appreciate your feedback as we're committed to continuously improving our products, services, and overall customer experience. If you'd like to share additional details or require assistance, please don't hesitate to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for reaching out.
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my dishwasher!! I would highly recommend this dishwasher to anyone
I would recommend this to a friendGreat dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slick design. Solid. Extremely quiet. Very good product
I would recommend this to a friendvery cheaply made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not drying well (surprise) even with the lava thing on. Bottom rack configuration not flexible, very cheaply made. if I haven't bough it from Best Buy, i would have assumed i got some cheap knock off prodct. but its real BOSCH which is cheaply made.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi myshopify, thanks for sharing your review. We sincerely apologize for any disappointment you've experienced with your Bosch dishwasher. Your feedback is valuable to us as we continuously strive for improvement. If you'd like to provide additional details or need product assistance, please feel free to contact us at 1-800-944-2904 or Boschcare@bshg.com. We appreciate your feedback and thank you for reaching out to us.
Bosch 1hr cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this dishwasher........I bought an 800 series dishwasher. The first one that came was all wet inside and the drain hose was completely full of water. My installer said he had never encountered a new dishwasher before that had so much water. So I returned it. The second one had even more water inside. So I called BOSCH who told me that the residue of water inside resulted from testing the dishwasher. So I had it installed and tried the 1 hour cycle. After the wash, I opened it and all the dishes were very wet. So I called BOSCH again. They told me that the Crystal Dry option does not work with the 1 hour cycle. I am returning it and will buy another brand.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Peter, thank you for sharing your review with us. We apologize if this has been your experience and regret that we did not have the opportunity to help you resolve these issues. If you have any unanswered questions, please feel free to contact our Bosch Customer Support team at 1-800-944-2904.
Just doesn't dry well...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the features of this dishwasher. Its connectivity, the wash cycles and options to choose from. Ultimately though, it doesn't dry well. We have to run it almost every night and no matter what combo of cycle we tried, there was always water in the unit, on the dishes, silverware, bowls, everywhere. If you don't mind having to wipe the dishes dry while unloading, this would be a fantastic appliance, but for us, that took too much time and negated why we wanted a new dishwasher in the first place, so we didn't have to dry by hand. Returned it and exchanged for different brand all together. Return and exchange went smooth.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DarrenC, thanks for your review. We are sorry that we did not have the opportunity to completely resolve this issue for you. If you have any unanswered questions, please give our Customer Support team a call at 1-800-944-2904. Thank you.
Disappointing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best advice I can give you: DON’T BUY FROM BESTBUY and definitely DON’T BUY BOSCH. Less than a month into buying this dishwasher, smelled like burnt electronics. Called best buy but it is after their 15 days policy and they don’t take it back. Called Bosch and of course, they know what they have built and don’t want it back. They asked me to call their service contractor and when the guy showed up, he said there is a leak and we need to wait for the part and then fix it. This is less than a month using it! I made it clear to bestbuy and Bosch that if anything happens to me and my family because of this defect, they are liable!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SamS, thank you for taking the time to submit this review. We apologize if this has been your experience and appreciate you making us aware. Your safety is our top priority and we would like to investigate this matter further. To help you with this, please contact our Customer Care team at 1-800-944-2904 for immediate assistance. Thank you.
Frustrated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to give a review because I don't even have it installed yet! Purchased this appliance on 12-16-23 and still not installed I have an appointment set (4th time) to try to get it installed so maybe after I actually have I can review it. Very disappointed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DeliaM, thanks for your review. We're truly sorry to hear about your experience and apologize for any inconvenience caused by the delayed installation of your dishwasher. If you have questions or concerns regarding your installation appointment, please connect with the Best Buy Support Line by calling 888-237-8289. Thank you for choosing Bosch.
DON'T Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parts are falling off and the inside is poorly made, would not recommend! $1200....
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi user899928, we apologize for your experience. Your satisfaction is very important to us, and our team is here to support our valued customers. Please feel free to contact Bosch Customer Care at 1-800-944-2904 if product assistance is needed. Thank you again for taking the time to share your feedback.