Customer Ratings & Reviews
- Model:
- SHP78CM4N
- |
- SKU:
- 6543009
Customer reviews
Rating 4.5 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted a lingering detergent smell after cycles and expressed concerns about the long cycle times, while a few find the controls difficult to understand.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It’s Just Better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our fourth dishwasher in 15 and, until, every one of them was a disappointment. I kept buying KitchenAid so that all appliances would match. This time I opted for the best in-class and the difference is shocking. Dishes and plastics are actually dry at the end of a cycle…no more stacking plastic on the counter to air dry. The interior capacity is decidedly smaller but that’s an acceptable trade for us.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Don't Believe "Free Installation"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offered "free installation." Don't believe it. I was extremely dissatisfied with the installation provided by their installation company. Their delivery person walked in and said “oh i’m sorry but we can’t use that electrical connection. We need to install a new one for $175. Oh I’m sorry but we can’t use that water connection. We have to install a new one for $175 dollars.” There was absolutely nothing wrong with either one. The dishwasher we had was only 5 years old. The previous installer found nothing wrong with the water connection, and the electrical connection was replaced at that time. The electrical connection was especially egregious, since it was exactly the one indicated on your web site for Bosch dishwashers (https://www.bestbuy.com/product/bosch-powercord-with-junction-box-for-benchmark-and-thermador-dishwashers-for-hard-wired-installations-white/J3P322SY2J/sku/6360259) I was watching, and the time the tech took to replace the water valve and electrical connection was less than 15 minutes at a cost of $350. That works out to $1400/hr. You tell me if you think that’s a fair labor rate. I sure don't. Buyer beware, I'll never buy another appliance from Best Buy.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're truly sorry to hear about your installation experience and the unexpected charges. This isn’t the level of service we aim to provide. Please reach out to the Best Buy Support Line directly at 888-237-8289 to address your concerns. We appreciate your choice of Bosch and your valuable feedback.
Rated 4 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine. Looks great and does a good job with cleaning. The machine is loud when it is draining the water but that is not for a long period of time. For some reason the items on the top shelf do not fully dry so you have to dry them yourself with a towel
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best dishwasher ive ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years ago I bought an LG LDFN4542S dishwasher. Drain pump broke in the first year, then the circulation pump broke. I went ahead and picked up this Bosch and it has done a better job cleaning dishes, and is so quiet the only way I can tell its running is by the light. All around, this Bosch outclasses the LG in every way. Hands down, the best dishwasher I’ve ever had.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Dishwasher, Great Service!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like is that the front is not magnetic so I can't affix my CLEAN and DIRTY sign to it!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friendRated 5 out of 5 stars
Best Dwasher Ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet and pretty to look at....Silly, but I love it!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
No Regrets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Looks great, cleans dishes well and has plenty of washing and drying options. Even connects to WiFi to show you the current progress and allow for adjusting settings (like the rinse aid usage level). You can even customize the washing pressure in different zones of the dishwasher. Solid product.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is awesome! Super quiet! Only one complaint and that’s the odor like carbon monoxide emitting from it when operating. I thought maybe it would burn off eventually with use, but it’s been about a month and the odor is as strong as ever. I’m concerned about my family’s health having to breath this strong odor since it fills up the kitchen and seems pretty toxic.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800 dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first day since installation. I have only run four loads; however so far, so good. I’m very pleased with the ease of operation and performance. Also, it is very quiet. At one point I thought I’d forgotten to turn it own but then I heard the water flushing through the drain and all is well.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best one I ever had
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet. Does a great job. Chrystal dry glassware. I always use the auto setting with crystal dry and sanitation. It takes 2.75 hours but is totally worth it.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
This takes some getting use to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our unit replaced a KitchenAid dishwasher. The Bosch unit takes some “getting use to” because there are several things that function differently. One of them is figuring out how to place everything in the racks so they fit properly. That can take some time if you have several pieces that need to be washed. Just remember..::patience is a virtue. Once you’re accustomed to everything…..it works.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's goes well with my appliances. I'm pleased how well it cleans the dishes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dishwasher you can buy I recommend that you should purchase
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend Rated 5 out of 5 stars
Happy with the product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the product. The dishwasher is quite enough and clean good.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A dishwasher worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bisch dishwasher is the most quiet running, nice to have the options for the load uou have in, too rack is adjustable which is nice. Tue bery top rack works great for bigher utencils and sharp knives. Worth the money. One greatest thing you can run the dishwasher from your phone. Whicj is nice when you forget to start it and you just sat down.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch #1 Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Bosch. Never recommend anythig else. It is awesome.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher and super quite. Cleans and dries dishes with no problem. Cant say the wifi feature is handy but it will send you a notification when rise aid is running low or allow you to remote start the unit. Controls are easy to use. Delivery and installation was a smooth process. No complaints here as of this review
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Wish I could give it 4.5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. It's so quiet, and it even cleaned all the baked-on cheese off from our glass containers. the only reason I'm giving it a 4-star and not a 5-star is that it was an open box and had a fixable broken part that didn't affect the functionality of the dishwasher. I wish I could give it a 4.5-star review.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800 series 24" Top Control Stainless Steel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch 800 series 24" Top Control Smart Built-in Stainless Tub Dishwasher with 3rd Rack and CrystalDry, 42dBA - Stainless Steel - great product, slightly smaller than my previous Bosch dishwasher, but it is super quiet. You have to really listen to hear it's working. Cleans and dries very well. Very happy with this product.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A dishwasher that dries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a dishwasher that not only cleans, but actually dries! Consumer Reports was spot on!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for the fantastic review, MichaelM! We're thrilled to hear that you're enjoying the drying performance of your Bosch 800 Series dishwasher. It's great to know that Consumer Reports aligns with your experience! Happy dishwashing!




















