Customer Ratings & Reviews
- Model:
- SHP78CM4N
- SKU:
- 6543009
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted a lingering detergent smell after cycles and expressed concerns about the long cycle times, while a few find the controls difficult to understand.
This summary was generated by AI based on customer reviews.
Amazing dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing! The three adjustable shelves are so convenient. The dishes come out spotlessly clean without a lot of pre-cleaning. The app features are also a plus!
I would recommend this to a friendQuality and Quite!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Fisher Paktel dishwashers. I still have two, however needed another dishwasher. I love this Bosch. I'm so happy it has a light showing it's running. It's so super quiet. The dishes come out sparking clean. The extra rack for cutlery and especially utensils is so great for people who cook a great deal. Best dishwasher I've used in many years.
I would recommend this to a friendBest dishwasher ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I’ve ever been excited about doing dishes. And it’s true folks…you only need to scrape your dishes and put them in the dishwasher. No need to rinse. AND it dries everything completely.
I would recommend this to a friendBosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a major change from my old dishwasher. I have to get use to all the updates and, but it cleans the dishes much better than I thought it would. I would encourage anyone to purchase. It is so quiet that I have to walk over to the dishwasher to make sure it is running.,
I would recommend this to a friendAwesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet, cleans exceptionally well, looks great
I would recommend this to a friendGreat dishwashing/tough loading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operation of machine is excellent. Drying of dishes after wash is very complete. The rack system does not fit well with our plates and bowls. This limits some loads.
I would recommend this to a friendQuietest Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is virtually no noise from the dishwasher. My only complaint is the drying. Most often I have to dry the dishes by hand, It washes excellent!
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ThersaG, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Very quite.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only a few little things I would change. I wish the on light would turn colors when it was done instead of just going out. Then the latch when it closes seems a little rough hopefully it doesn’t wear out fast. One more thing the racks take a little getting used to
I would recommend this to a friendPOOR COMMUNICATION AND DELIVERY/INSTALLAN ISSUES!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I rate a product that was bought on Dec. 20th, 2025 and has still not been delivered and installed? I am very disappointed with Best Buy and this entire process. I have called everyday the week of Jan. 5th, 2026. so, this is more of a rating on Best Buy and customer service. You cannot directly contact the store Your call is forwarded to their customer service hub. Product was supposed to be delivered/installed on Jan. 5th, 2026 and then postponed to Jan. 8th, 20216, and then postponed to Jan. 15th, 2026. Now I keep receiving rescheduling emails. Every time I put in Jan. 15th about 4-5 hrs. later I get another email. It's almost laughable how upset I am with this entire process and I am a Best Bu/ member whatever that means? About ready to cancel this whole thing.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, to better assist you with your situation, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with assistance or transfer you to the appropriate department.
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the GE one I had! Quiet and cleans the dishes much better.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Cleans dishes very well, and is very, very quiet. Love the third drawer for silverware. Great item.
I would recommend this to a friend- Pros mentioned:Capacity
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far !!! Cleans very well so far. Lots of room
I would recommend this to a friend Bosch it awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the quietest dishwasher we have ever owned. The interior size is bigger than my last Bosch which is great! The only thing we do not like is the chimes when the wash is complete but it is not a deal killer. Definitely worth the money spent.
I would recommend this to a friend- Pros mentioned:Noise level
Professional Best Buy installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very quiet, Best Buy did a professional installation.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch 800 dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the dishes line up. It washed and dries great. Looks amazing.
I would recommend this to a friend Bosch Dishwasher 800 Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher takes a while to get used to. I do not like the "start" tab that you have to push. I find it difficult since I have arthritis, and my husband has to do this instead. Otherwise, I do like the three levels.
No, I would not recommend this to a friendYou will be happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Bosch dishwasher. It is so quiet and really cleans my dishes. Very happy with my purchase. The installer was super efficient and showed me all the features! Very knowledgeable and friendly.
I would recommend this to a friendBosch 800 series 24" top control Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Quiet and crystal dry is great. loading is a breeze.
I would recommend this to a friendDishwasher that actually cleans dishes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In every house I have owned one of the first things I do is upgrade to Bosch dishwashers. They actually get your dishes cleaned the first time.
I would recommend this to a friendBosch dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy now, we had a hard time believing it took 2 months to get here.
I would recommend this to a friend