Customer Ratings & Reviews
- Model:
- SHX78CM6N
- |
- SKU:
- 6543001
Customer reviews
Rating 4.5 out of 5 stars with 156 reviews
(156 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and excellent cleaning performance, with users reporting sparkling clean dishes. The inclusion of a third rack is also appreciated for its added convenience. Overall, customers seem very satisfied with this dishwasher.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 3 out of 5 stars
Is Bosch 800 Worth It?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an lg that broke after 6 years and this bosch 800 is taking its place. We have had it for almost a month. The bosch is a little quieter than our old lg. The bosch racking set up is way worse than our old lg and we cannot get as many dishes in. We use a lot of tupperware and reusable plastic. The bosch 800 is said to be able to dry all the plastic and lids. The dishes dont get any dryer than our old lg and that is with using the special crystal dry cylce that takes 2.5 hours. We still need to air dry the plastics. We also cannot get the speed 60 wash to work. It keeps coming up as 80 min instead of 60. We bought this for the speed 60 and the ability to dry all of the plastics and lids and the bosch 800 doesnt do this for us. The app does nothing to answer any questions. I will be calling bosch directly after the holidays but in the mean time, it is not better than our old lg. Hopefully we can figure it out so we can justify the almost double the price tag.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi 4Wipp, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you.
Rated 5 out of 5 stars
Works well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes are very clean. Only thing I noticed is there is a strong plastic smell - and it hasn't really left and I am on month 2 of having dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JennyE, thanks for your review. We are sorry to hear about your experience and apologize for any inconvenience it may have caused. To help you address the odor issue in your dishwasher, we have provided a link with information on possible causes and tips for eliminating them: https://www.bosch-home.com/us/owner-support/get-support/support-selfhelp-dishwasher-smells. If you have any questions, please feel free to contact our Customer Support team at 1-800-944-2904. Thank you.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great quality and amazing dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine that is super quiet and gets the tough messes out. Bosch is a reputable brand that my parents and my wife’s parents recommended. It was expensive but worth every penny.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Pricey, but worth it to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had it two weeks now, and I love it. Cleans much better than our old one, dries much better than the old one, and quiet (like sink running a few rooms away)
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch 800 Series Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still learning the features and the unit has been good and easy to program. It is super quiet and we have to get low to hear it!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch, for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet that I sometime accidentally open it while it's running. Looks great without all the controls on the front.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800 Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new dishwasher!! It is a very quiet unit and cleans the dishes very well. No complains.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Replaced a fisher and paykel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch Dishwasher and they are the best dishwashers we have owned. We replaced our fisher and paykel with this one. It gets the dishes cleaner and holds more.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch accolades
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Understated elegance and quiet performance with extra features to aid dish cleaning tasks. High ratings by users and professional plumber who installed the dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
My new dishwasher from Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher. It is so quite you don't even know its on unless you see the light on. Cleans & dries perfect and looks fabulous.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine. Quiet. Cleans excellent. Dries well. Installation was timely and professional. Would recommend to others.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Bosch w/ALMOST all the bells, whistles, lights!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick. The men were professional and gave me a quick lesson on new dishwasher. Love the Bosch800. Just used it a few times. All is quickly washed and done well! The floor light is good. It is to show all is “being washed”. However it is missing a light that is for “completely washed” dishes. People who open a dishwasher of clean dishes won’t know if dishes are clean or needs washing unless they examine what is inside. An additional light would help.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
very quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit is virtually quiet and cleans dishes well, dries dishes better than our previous samsung dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch dishwasher performs as expected. It clean and dried excellently and was very quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Super good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little louder than the Kenmore it is replacing but still very quiet. Dishes / pans come out super clean and dry. 5 stars would buy it again.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Take the Bad with the Good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is OK. It has some drawbacks. The biggest drawback is the way most of the space on the inside is made for a specific size and shape of dish. The prongs on the bottom rack that are intended for plates are slanted to the side, meaning it can really only hold plates. When I put my large water goblets there, they simply tip over. With half the bottom rack dedicated to plates (with the plates slots spaced too closely together to use for much else) the remaining space is limited. There's a silverware basket there, which I've resorted to removing, to try to make space for more dishes. It's difficult to put in a large frying pan without crowding in on the plates. The very top rack is for silverware and utensils. It is pushed absolutley up to the top of the interior, so that if you try to set a spatula, carving knife, etc., on its side for proper washing, it is knocked over when you try to pull the door open or closed. Forks and knives that do fit have to be painstakingly layed into the little slits--and again, the slits vary in size so that many things only fit in one particular slit--so good luck if you have more than a couple of a particular item. You could use the silverware basket on the lower rack, but of course then you won't have room for all of your dishes. I was excited to have the little holder for stemware, (middle rack) until I found that it will only accomodate a very narrow "stem", like would be on a chamagne flute, etc. My water goblets, that we use for everything, did not fit there after all. The goblets also would not even fit standing up, until I lowered the middle rack as far as it would go. This will ultimately interfere with any "tall" things that I want to wash on the bottom. And again, with the middle rack, the majority of the prongs on the rack are slanted, meaning things have to face a certain way, and you have to brace tall items against other things so that they won't just flop over. Very frustrating. Places to stand things properly upright are very limited, and this rack has to be used on it's lowest setting, or it's simply too narrow for many things. A very problematic thing is that there is no "full" indicator on the rinse-aid dispenser. As near as I can tell, you have to guess as to when it's time to add. And then when you do, the rinse aid simply runs out the cracks of--and out the bottom of-- the dispenser. Is it defective? I don't know. It's been like this since day-one. There is no section of the owner's manual addressing this. And forget about the "crystal dry" setting. Are the dishes drier than they were with the old washer? Yeah, but there are still water droplets on many dishes and of course puddles inside of all the nooks and crannies where the water can't drain away. Nothing is dry as a bone. The dishes come out clean enough, but you'll still have to rewash the frying pans and deep kettles as usual. Would I buy it again? Maybe. But first I would look for a dishwasher with straight up-and-down prongs on its racks, (spaced a little farther apart) so that I could put what I want, where I want, without my tall glasses falling over and without the interior space being so cut-up, specialized, and compartmentalized that it severely limits how you load it. In the end, despite having three racks instead of two, this dishwasher holds fewer dishes.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MichaelP, thanks for your review. We apologize if this dishwasher has not met your expectations. Please be assured that your feedback is greatly appreciated and will be shared with the appropriate teams, as Bosch stives to continuously improve our products, services, and the overall customer experience. If product support is needed, feel free to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Rated 5 out of 5 stars
Order, Delivery, Installation, cleanup perfection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product exceeded only by the delivery and installation team. Courteous, respectful, considerate and efficient team with superior tradesman skills for a tough installation project. 100% perfect from the order experience through to the delivery, installation and clean-up. This is not our first Rodeo with Best Buy... they have always been responsive and delivered on every promise implied and made. Thank you, Barry and Pam
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800 Series Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally awesome. Can’t figure but it cleans better than a hand wash. Quiet too.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful dishwasher! So much more spacious than our previous one and could fit items that couldn’t fit in our other one.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quietest Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet that you don't know it is running. We are very pleased with our purchase so far.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend



















