Customer Ratings & Reviews
- Model:
- SHX78CM5N
- |
- SKU:
- 10758411
Customer reviews
Rating 4.6 out of 5 stars with 418 reviews
(418 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
The dishwasher that was not delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it delivered, paid for, tomorrow will be 4 th try. 1st time, call 1 hour before assigned delivery time, inventory problem, 2 nd try, 1 hour before delivery, inventory problem, canceled, 3 rd try, installers have the flu, delivery canceled. 4 th try tomorrow. We will see, maybe grandma died, hope they deliver.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi EllenM, thank you for your review. Our sincere apologies for the delay in delivering your appliance order. We recognize this is a frustrating situation and deeply regret any inconvenience caused to you. For updates specific to your order, please contact the Best Buy Support Line at 888-237-8289.
- Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Great dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned a Bosch appliance, this is top notch. The racks are very well layed out and I love the separate silver ware rack. Knives and forks fit well and aren’t touching each other, so they are much cleaner. Also very quiet, only way you know it’s on is there is a red light on if it’s running, and it blinks if you forget to restart it if you add something mid cycle.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed had to replace twice, top shelf too shallow
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PatriciaP, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
The best dishwasher ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch makes the best dishwasher. It’s quiet and gets the dishes, silverware, etc clean and dry every time. Is it worth the extra $ vs others . Absolutely!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch Dishwasher - great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Can hardly tell it’s running. Fries dishes very well.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Super Quiet Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is SO quiet we can barely hear when it's on. Much easier to load than our old dishwasher. Don't have to dry items except for where water pools on the bottom of coffee cups when you turn on the dry cycle. The top shelf for silverware is a little weird but does a good job of cleaning.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Cycle time
Rated 3 out of 5 stars
Overall great controls are meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, this will absolutely get the dishes clean. I’ve owned about a dozen different dishwashers and this one works very well. There are 2 problems though. First “speed 60” is a lie. It will not do a cycle in 60 minutes. The shortest cycle is 2 hours. They should have called it something else because putting “60” on there is intentionally confusing the consumer. Second, the electronics they used are incredibly slow. Touch a button, wait a second to get feedback type of slow. That is unacceptable in a $1500 device. And heaven help you if you accidentally picked the wrong mode and touched the run button. Now you need to do a full reboot which takes about 2 minutes to clear that. Overall it is a very good dishwasher. They just made a few dumb choices.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SenileOne, thanks for your review. We apologize for any difficulties or disappointment you may be experiencing. If your dishwasher is equipped with a Speed60 cycle, the run time is approximately 60 minutes and should not be 2 hours. It sounds like your dishwasher may be stuck on either the Auto or Normal cycle. To help resolve the issue, we recommend trying to reset the dishwasher. The instructions for how to reset the dishwasher can be found in the Use and Care manual under the heading “Terminating the wash cycle”. If you have any additional questions or for real-time troubleshooting assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
So far, So great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, physically handsome, works very well so far (after about 6 weeks), extremely quiet -- in fact, at first we questioned whether it was working because we couldn't even hear that it was on! So far, so great.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
SO FAR SO GOOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR I AM VERY HAPPY WITH THE DISHWASHER. I LIKE HOW QUIET IT IS, IF IT WASN'T FOR THE RED LIGHT AT BOTTOM OF THE DISHWASHER, IT'S HARD TO TELL IT'S WORKING.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
You can’t even tell it’s running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came from a Kenmore Elite dishwasher after recommendations from my family and friends. The extra 4db of quietness really makes a difference, I sometimes can’t tell if I forgot to start it. The Crystal Dry is also incredibly good, plastics that never were dry in my old dishwasher come out bone dry, and you can load them on any rack as there are no exposed heating elements. The upper and lower baskets are really flexible and I have been able to fit more things than ever. I’ve ran about 12 cycles and so far everything comes out spotless. The only negative I see is that since it’s wifi connected, there aren’t as many buttons on the unit itself. The only way you can access a rinse cycle is through the app or using alexa.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Bosch is best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch 800 dishwasher great invest. Quiet and works great, lots of opt. If you want you can connect it to WiFi and control it from anywhere. Not difficult to connect just follow the instructions. The guy’s doing the installation were great had it up and running in short time. No mess took out the old in with the new.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sparkling Dishes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our dishwasher to the Bosch 800 series. I can’t say how much I love this dishwasher. It’s so quiet and it looks beautiful. Highly recommend. Dishes come out sparkling
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Almost perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job washing, very quiet, nice feature sets. The bottom rack has a real issue staying on its track when its loaded with dishes this is a real pain having to pick the rack up and reset it almost every time we open it.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thanks for your valuable feedback. We're so glad to hear that your dishwasher's cleaning power, quiet performance, and features are hitting the mark but apologize for any challenges with the rack layout. Check out our website for useful loading techniques and space-saving tips. If you need assistance, we’re here to help at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Some nice improvements, some not so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older Bosch 800 series we were quite happy with until the drain seal started to leak. We had replaced it with a Bosch Series 500 only to find out it was not a true Bosch unit and did a poor job of cleaning the dishes. The newer Bosch 800 Series 24 does an excellent job of cleaning the dishes. The action of the new bottom spray arm unit provides better coverage and cleaning power to all of the items int he bottom shelf. The only complaints were with the newer-style shelves. The top shelf is narrower and will no longer accept a half-size sheet pan. The bottom shelf has the plate racks oriented in a different direction and does not have the spike to hold tall items such as vases, large travel mugs, and thermoses (which are too tall for the middle shelf) in place.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great Dishwasher, takes some getting used to.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great quality machine but I dont care for the rack configurations. The third rack size is questionable. Also the middle rack seems less roomy and more convoluted dividers than our olde Bosch. I would recommend it. Its very quiet.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We are sorry to hear of your disappointment with the rack designs. If you have any questions or need assistance, please contact our Customer Support team at 1-800-944-2904. Thank you.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent dishwasher. Very quiet with adjustable racks.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very Happy with Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasther is very quiet. Never know that it was running except during draining - then you will hear it. The dishes are very clear. Dishes are spotless and come out pretty dry.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very happy with Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet! We’re a couple of uses in and so far Bosch doesn’t disappoint. We like the third rack option, drying cycle options.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800 series dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher!! Outperformed the old Samsung we had by far!! No dirty silverware to rewash...no sticky residue left on the dinner plates either. Super quiet!! I love it!!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hard well water, and my dishes come out spotless every time. It is so quiet, I can hardly hear it running. This is the best dishwasher I have ever owned.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend












































