Customer Ratings & Reviews
- Model:
- SHX78CM5N
- |
- SKU:
- 12370176
Customer reviews
Rating 4.6 out of 5 stars with 418 reviews
(418 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope it lasts as long as my last Bosch Dishwasher!!!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Complete Package from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was great. Took time to explain features after installation.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42dBA - Black
I would recommend this to a friendRated 5 out of 5 stars
Super Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent dishwasher. Love the extra shelf drawer for cutlery. Also, that the other shelf have angled racks which lets me add more dishes than my previous dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I have ever bought there is a saying and it goes, “you get what you pay for” pay the extra money and get Bosch, you won’t be disappointed.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller then by old one, same dishwasher brand and style miss the space and lil things the old one had, more money and less of a dushwasher
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, Thank you for your review. We are truly sorry to hear of any difficulties or disappointment you may be experiencing with your Bosch dishwasher. We value your feedback and appreciate you reaching out. If you need assistance, please contact our Customer Support team at 1-800-944-2904. Thank you.
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. The spacing on the top rack does not allow for our glasses to be set on one side - so it is taking a bit of time to get used to how to load it for max efficiency.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fantastic machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs on water heater water, no internal heater, and yet after an overnight run with at least 4 hours to cooldown, the dishes were still scalding to the touch!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. 1300 dollar dishwasher and all i can say is it is quiet. This is my 2nd one amd both have a terrible chemical smell coming from them and the crystal dry has never actually worked. We had someone come out to check out both smell and crystal dry and said that is normal with bosch.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42dBA - Black
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Lminardo, thanks for your review. As a brand focused on customer satisfaction, we are truly sorry to hear that you've had a disappointing experience. Your feedback is very important to us and will be shared with the appropriate teams as we're committed to continually improving our products and the overall customer experience. Please feel free to connect with our customer care team at 1-800-944-2904 if product assistance is needed. Thank you for choosing Bosch.
Rated 5 out of 5 stars
Bosch 800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been working good, very quiet and does a good job washing all the dishes.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy because they had the dishwasher in stock. It’s what we wanted to replace an existing Bosch dishwasher. Bosch makes great products.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Would be Great if it was as quiet as our last Bosch and the racks allowed for more variety. But we still like it as is.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
What happened to Bosch?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months after installation this braned new dishwasher failed AGAIN with the same problem as the one it replaced. It worked beautifully until it didn't. I am sooo disappointed in Bosch. I thought they were the best. we can only wait and see if they come thorough with a repair.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi customer, thank you for sharing your review. We’re very sorry to hear that your Bosch dishwasher has not met your expectations. Your feedback is invaluable to us, and we are dedicated to continuous improvement. If you need product support, feel free to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We appreciate your engagement and thank you for choosing Bosch.
Rated 1 out of 5 stars
Broken after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond upset, we bought Bosch dishwasher because it was supposed to be rated as better quality than others in April 2025. Now it’s broken (error message relates to draining) and having to deal with Bosch warranty and Best Buy service with only 3 months of usage is disappointing. We also got it installed through Best Buy, which I believe Best Buy should come and fix it (since the issue is relating to drainage (E61-03) and more than likely related to installation), but Best Buy is routing us to Bosch. Now, we have to wait 1-2 weeks for someone from Bosch 3rd party vendor to come and take a look at it. Also, if this issue is relating to installation, Bosch informed us that we have to pay for the service (even though, we serviced the original installation through Best Buy).
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NarakS, thank you for your review. We're truly sorry to hear about your experience. We understand your concerns and appreciate your feedback. Please reach out to our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com for assistance—we're here to help!
Rated 5 out of 5 stars
Bosch Dishwashee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not have been any easier to buy. The free installation was great experience. Well trained professionals.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42dBA - Black
I would recommend this to a friendRated 5 out of 5 stars
Best Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Bosch in a previous home so when the Kitchen Aid that came with the house purchase quit I knew I wanted a Bosch
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
You can't go wrong with Bosch Dishwashers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older year of 800 series at my previous home and it was great! You can't go wrong with a Bosch dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Bosch 800 Series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not take a wine glass with a stem in the top rack. Somebody should have known that and told me.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Charles, thank you for your review. The middle rack can be adjusted down to accommodate taller wine glasses. Thank you!
Rated 5 out of 5 stars
NRP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No written review is proffered, and such a shame it is.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very satisfied with our Bosch 800 dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales and installation experience was “Top Shelf”
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friend












































