Customer Ratings & Reviews
- Model:
- SHX78CM5N
- SKU:
- 12370176
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Fancy but not enough.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely a good product, but sometimes the electronic panel "freezes" and it takes a few minutes to come back to operation.
I would recommend this to a friendBosch dishwasher 800
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. It looks great and is extra quiet.
I would recommend this to a friendGreat Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher. It works great and unbelievably quiet. Looks elegant too. Happy with this purchase.
I would recommend this to a friendDishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dishwasher, it’s quiet and it cleans very well!
I would recommend this to a friendGreat dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, gets dishes super clean and great machine!
I would recommend this to a friendPaul
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite cleans great would highly recommend this dishwasher
I would recommend this to a friendDrying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well. I have not experienced with past dishwashers a drying issue. I was extremely disappointed considering the cost of this dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Diana, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Leak at Crystal reservoir
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher about four years ago, it looks brand new. It’s been quiet and done a good job of cleaning dishes. Just recently it started leaking water through the crystal reservoir. Contacted Bosch and they refused to warranty it, paying to repair it will cost as much as buying a new one. I’m very unimpressed paying so much money for the dishwasher and they won’t stand behind the product. A dishwasher of this caliber should last well beyond four years. I will not be purchasing anything else from this company again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MTBSB, thanks for your review. We understand that out-of-warranty repairs are frustrating and apologize for any inconvenience caused. Please feel free to connect with Bosch Customer Care at 1-800-944-2904 for real-time support if assistance is needed. Thank you again for taking the time to share your valuable feedback with our team.
Great disheasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great. Have to get used to the configuration like any new appliance but is a great piece. Quiet as anything
I would recommend this to a friendBest Dishwasher Ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is everything they say and more! It is amazing to take out Tupperware and it is 100% dry! You won’t be disappointed.
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. I strongly recommend. Delivery and installation went well.
I would recommend this to a friendBosch!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes are clean. Unit is quiet and looks good. Easy loading.
I would recommend this to a friendDishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product - Very happy with purchase. Would highly recommend.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi StephenP, thanks for your fantastic review! We're thrilled to hear you’re very happy with your Bosch dishwasher and appreciate your recommendation. Thank you for your positive feedback and for choosing Bosch!
Meh, not worth the cost premium
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third Bosch dishwasher in as many houses and the first two were stellar. The racks in this one feel cheaper (despite it being a higher series and much more expensive model) and the pressure from the jets causes our plates to rhythmically move back and forth which creates a lot of noise (much more than 42dBA!). And to add add insult to injury, BB now put it on sale for less than we paid. So annoyed. If I could return it I would. Can't recommend this model.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi EmJayElle, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, please feel free to call Customer Care at 1-800-944-2904 for real-time support. Thank you.
Lasted 5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine lasted 5 years. All these washers seem to die after 5 yrs or so now. Dont expect 20 years even at this price. The warranty is 1 year, speaks to how much they trust their own product. It will leak underneath the tub.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Kwan, thanks for your review. As a brand focused on customer satisfaction, our Bosch team truly apologizes if this dishwasher has not met your expectations. Be assured that your feedback is appreciated and will be shared with the relevant groups as we're committed to continuous improvement. If product support is needed, feel free to connect with our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Great product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fast delivery, company who installed was great.
I would recommend this to a friendThis thing sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the $1350 model and i hate it. My $350 Kenmore and it lasted 18 years. Got this thing and hated it off the bat. Takes 2-1/2 hours to run a cycle. But that isnt the worst part. The silverware shelf is dumb. Takes too long to load. And the way it is set up nothing fits right. Do the designers not own a bowl? Hate hate hate it. Worst choice ever.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi 916peeps, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Detergent dispenser does not open
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for 3 months, I have barely used it (1-2 per week). Now the soap detergent does not open. I had my previous dishwasher working for 18 years. I am now trying to contact Customer service but I am on hold for 40 minutes.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TalC, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Your feedback is valuable to us, as it helps us identify areas where we can improve our offerings and ensure a better customer experience. For any service-related inquiries, please feel free to call Customer Care at 1-800-944-2904 for real-time support, or you may schedule service via the Bosch website. Thank you.