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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 169 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Dry Quality

    Rating 4.7 out of 5 stars

  • Cycle Options

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the 800 Series dishwasher's quiet operation and excellent cleaning performance. The flexible third rack and built-in water softener also receive positive feedback, enhancing convenience and addressing hard water issues. While some found installation challenging, the overall quality and design of the dishwasher are praised. The spacious interior is noted as a significant advantage for larger families.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 169 reviews
  • Rated 5 out of 5 stars

    Ultimate dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most quite dish washer and excellent dish washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Poorly designed trays

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works very well and does a good job of cleaning the dishes. However, the trays, the bottom one in particular, are very hard to load. The spacing of the separators is too close together. In addition, the trays are two inches shorter and one inch narrower than the trays in the machine it replaced.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hello, thank you for your review. We're sorry to hear about your disappointment and we have forwarded your comments to our design team for their review and consideration. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is great, not much fits on the top rack other tan silverware and the 2nd rack is kind of short, too short for tall glasses. But overall great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this DW for 4-months now - easy to use and cleans well. Bosh DWs are know for their high reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Diswasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Our first dishwasher and decided to go with the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher, worth the big bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dishwasher. I am glad that my old dishwasher broke after working hard for 10 years. I have now started to enjoy washing dishes : )

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs repair within a month of buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and within 1 month, we are constantly seeing leaks coming from the door. The whole process to get it fixed has been lengthy and not at all easy. They have long wait times (we have been waiting for weeks to get someone to repair it). Other than that, the machine works fine, but what is the use of having clean dishes when your kitchen is flooded?

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Matt, thanks for taking the time to provide us with your feedback. We understand that your experience has not been up to the standards expected from Bosch, and we apologize for any inconvenience caused. Please feel free to connect with our customer care team at 1-800-944-2904 for real-time assistance. Thank you again for sharing your experience. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Thrilled with our purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Bosch dishwasher. It was a great (sale) price, and the installer was wonderful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as I expected!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this dishwasher! The tall tub is much more roomy making it easier to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best dishwasher I have ever used, it does its job in 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Bosch dishwasher and we only buy this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Bosch dishwasher. So happy we ended up going to Best Buy!!@

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bosch 800 has an intense tar smell!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 800 series Bosch dishwasher arrived last week, and from the moment it started running there was a smell of tar coming off of the unit. I tried running it many times, putting vinegar inside the unit, as I didn’t know at the time that the smell was coming from the insulation. When I would go to open the door after the cycle had completed, the stench of tar was truly unbearable. Best Buy made the return easy and I exchanged it for an LG model LDTH7972S. The LG arrived today and after running it, there is no asphalt odor whatsoever! Love it!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hello, thank you for your review. We're sorry to hear about the odor issue you experienced with your Bosch dishwasher. This odor does dissipate as the unit wears in and the insulation cures. We apologize that you were not able to connect with our team to be advised of this. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    DW-bosch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dishwasher is wonderful. will make 'doing the dishes'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service for this specific products is outstanding.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE Install and Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Bosch 800 is a good dishwasher... however the delivery and installation process has been a NIGHTMARE! First the delivery team was scheduled to arrive between 10:00 am and 2:00 pm... after waiting all day, they arrived closer to 6:00 pm... no one ever called and when we reached out to customer service they were not able to provide updates they just said keep waiting! Then the two delivery install people arrived... they were very dirty and reeked of cigarette smoke. We had already removed the old dishwasher so all they had to do was hook up the new one. After what should have been an easy install they refused to install the panel on the panel ready dishwasher leaving that to us to take care of. The next day we turned on the dishwasher before going to bed and woke up the next morning to find that the line to the dishwasher hadn't been hooked up properly and that it had leaked all night causing damage to our kitchen cabinets. After hours of calling Best Buy Customer Service and getting nowhere we went to the store hoping for resolution to our installation problems... The store manager said we had to call the same 800 number in the Philippines that had failed to be able to help resolve the situation in the first place. Frankly the poor installation and the even worse customer service has made the entire shopping experience absolutely miserable. We wish we had purchased this product through a different retailer that was committed to quality and customer service, it would have saved us a lot of heartache.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi MichaelT, thank you for sharing your review. We're very sorry to hear about the challenges you faced with the delivery and installation of your Bosch 800 Series dishwasher. Your satisfaction is important to us, and we sincerely apologize for any inconvenience caused. If you need product support or have further concerns, please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Bottom rack not stable. Always has a water residue on dishes.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Disappointed, thank you for your review. We apologize that your experience with your Bosch dishwasher has not met your expectations. We understand your concerns regarding the lower rack and drying performance, and we appreciate your valuable feedback. To optimize drying results, we recommend watching our video titled "Bosch Dishwasher Drying Technologies & Tips for Drier Dishes" available at this link: https://tinyurl.com/yr85akdw. Additionally, our customer care team is available at 1-800-944-2904 to provide real-time support and address any concerns you may have. Thank you for your feedback and for choosing Bosch. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Leaked water everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine leaked water all over the floor four months out of the one year warranty. I wouldn’t buy it again…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bosch custom ready panel did not fit.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anfortunately, the wood panels that I had on my previous dishwasher did not fit this Bosch dishwasher.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Joyce, thanks for your review of model #SHV78B73UC. We're sorry to hear that your previous custom door panel cannot be installed on this dishwasher. Please accept our apologies for any inconvenience or disappointment this may have caused. The required dimensions for the custom panel are as follows: Height: 27 3/4" - 30 1/2", Width: 23 1/8" - 23 3/8". A 24" wide panel may be used depending on the cabinet design. It's recommended to use a panel thickness of 3/4" and weight of 7-22 lbs. Additional information can be found in the Product Specification Sheet and Installation Instructions. Feel free to contact our customer care team at 1-800-944-2904 for real-time support if further assistance is needed. Thank you for choosing Bosch! BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Terrible Dishwasher

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this dishwasher. The bottom rack has a very strange configuration and the dishwasher is always wet - even with crystal dry cycle

    No, I would not recommend this to a friend