Customer Ratings & Reviews
- Model:
- SHX78CM5N
- SKU:
- 6542978
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the quiet operation and excellent cleaning performance of the 800 Series 24" Top Control Smart Built-In Tub Dishwasher. The third rack is also a popular feature, and users find the dishwasher easy to use. However, some customers have noted concerns about the dishwasher's capacity, cycle time, and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Very happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaps and bounds better that our previous Samsung. Very happy with this purchase. Cleans very well and the drying function actually does what it says it will do. Would recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Exceptionally wonderful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 42dBA - Stainless Steel. Excellent Service
I would recommend this to a friend - Pros mentioned:Noise level
Super dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a quiet machine and I love that the buttons for operating it are hidden!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch does not dry dishes very well.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed with the Bosch 800. cleans dishes but doesn't do a good job drying. repair man was out this morning and said right away the problem is there is no heating element in the 800 series only the benchmark series. you have to make sure you use the finish rinse aid which i use. also make sure you run the hot water before starting the dishwasher. i have found that the racks and dishes are pretty dry if you leave them in for about 12 hours! very disappointing for spending $1500+
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Susan, thanks for your review. We are sorry to hear that you are experiencing drying issues with your dishwasher. The following link offers tips on how to maximize drying: https://bit.ly/3Asc0oV should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
- Pros mentioned:Cleaning performance
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher. I've been through a lot of dishwashers, this one cleans the best!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best ever!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it all. Novel concept- a dishwasher that does exactly that and cleans it all
I would recommend this to a friend - Pros mentioned:Noise level
Best Buy without ‘Buyer Remorse’.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest dishwasher brand equipped with bells and whistles that every household finds modernized yet functional. Above all, purchasing from Best Buy’s us truly a blessing price and service is bar none the best .
I would recommend this to a friend - Pros mentioned:Noise level
Javi dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher no noise whatsoever very smooth functionality
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product and greater service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher. Very effective and clean. The service rendered by Bedt Buy was very good. The piurchase experience was exceptional and so was the delivery and installation experience.
I would recommend this to a friend - Cons mentioned:Button layout
Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Bosch, it’s an excellent product that I recommend to everyone. My only negative is the lack of a rinse and hold function.
I would recommend this to a friend A DYI remove and replace.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding unit. Install was uneventful. Replaced a years old previous Bosch unit that sufffered a voltage surge unrelated to the brand.
I would recommend this to a friend- Pros mentioned:Noise level
not good for Tupperware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Super quiet dishwasher. It’s so quiet sometimes I don’t even know that it’s on. Cons: I preferred my old 10-year-old Maytag dishwasher as it was better at cleaning and drying Tupperware. Half the bottom rack has larger slots and if you put Tupperware in it they get flipped over and filled with water and nothing dries. I wish the slots on the bottom rack were all the same size as it would be much more useful. Even without Tupperware, using the extra drying cycle everything still comes out wet and has to be dry before it gets put away. For the amount of money I spent I would expect more.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Zen2022, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
- Pros mentioned:Cleaning performance
Cleans well, but the dishes stink after drying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher cleans well, however at the end of the drying cycle, the dishes stink. There's a weird smell almost like standing water mixed with chemicals. We checked the drain and it appears to be installed correctly. Looks like it's the dishwasher that has this issue. We have tried every cleaning option. Plenty of different cycles. I will be exchanging this for another brand.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NeatLeopard, thanks for your review. We are sorry to hear that you are experiencing this issue with your dishwasher and apologize for any inconvenience. The following link provides valuable information about the causes of dishwasher odors and offers useful tips for eliminating them. https://www.bosch-home.com/us/owner-support/get-support/support-selfhelp-dishwasher-smells. If these tips and tricks do not help you resolve the issue, please contact our customer service team at 1-800-944-2904. They would be happy to provide real-time troubleshooting and support. Thank you.
- Pros mentioned:Cleaning performance
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been very happy with the dishwasher. It does a good job of getting the dishes clean and the Crystal Dry setting makes it so they are mostly dry.
I would recommend this to a friend - Pros mentioned:Noise level
quit clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and very quit. would like if the machine dried a little better
I would recommend this to a friend - Pros mentioned:Cleaning performance
love it!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dishwasher highly recommend it!!!! Great machine! Highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level
Great Priduct - Best Buy VERY POOR BUSINESS TO DEA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher!! Quiet effective. Don’t purchase from Best Buy. They try and install with accessories that void warranty
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. Bosch is the best dishwasher on the market
I would recommend this to a friend - Pros mentioned:Noise level
Bosch 800 Series Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased so far. Its so quite that you can't even tell if the machine is running. Holds much more than my prior Bosch dishwasher.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new dishwasher! Our dishes actually feel cleaner and look great!
I would recommend this to a friend