Customer Ratings & Reviews
- Model:
- SHX78CM5N
- SKU:
- 6542978
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the quiet operation and excellent cleaning performance of the 800 Series 24" Top Control Smart Built-In Tub Dishwasher. The third rack is also a popular feature, and users find the dishwasher easy to use. However, some customers have noted concerns about the dishwasher's capacity, cycle time, and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Third rack
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the third rack and no more pre-rinsing dishes!
I would recommend this to a friend Review dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent dishwasher. I would buy it again.
I would recommend this to a friendSales associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales guy was very helpful and kind. He helped us a lot
I would recommend this to a friendDishwasher Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with performance of this dishwasher. Many optional cycles.
I would recommend this to a friend- Pros mentioned:Cleaning performance
BB23
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the dishwasher less than a month Working great so far
I would recommend this to a friend Bosch diswasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help at the store, delivery on time and install was perfection.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope it lasts as long as my last Bosch Dishwasher!!!
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller then by old one, same dishwasher brand and style miss the space and lil things the old one had, more money and less of a dushwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, Thank you for your review. We are truly sorry to hear of any difficulties or disappointment you may be experiencing with your Bosch dishwasher. We value your feedback and appreciate you reaching out. If you need assistance, please contact our Customer Support team at 1-800-944-2904. Thank you.
Dish organization!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this dishwasher after a couple of weeks! Smart dish organization set up and effective washing cycles. Recommendations for improvement include a better quality stainless still handle and a water leak detector fixture even if that means a slightly higher price.
I would recommend this to a friendTrust worthy brand & Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint would be the racks aren’t built as sturdy as our last Bosch. Still wouldn’t buy anything else! Family of 7 so it’s used constantly and very well built! Bosch also has great customer service!
I would recommend this to a friendExcellent Product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. We switched, two years ago to a high-end LG dishwasher and it did not last. We will stick with Bosch for any future washer we might purchase. Our last Bosch washer lasted over 10 years.
I would recommend this to a friendSuper Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent dishwasher. Love the extra shelf drawer for cutlery. Also, that the other shelf have angled racks which lets me add more dishes than my previous dishwasher.
I would recommend this to a friendPerfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I have ever bought there is a saying and it goes, “you get what you pay for” pay the extra money and get Bosch, you won’t be disappointed.
I would recommend this to a friendBest ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding performance! Best dishwasher I’ve had in my lifetime. Well built and quiet.
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. The spacing on the top rack does not allow for our glasses to be set on one side - so it is taking a bit of time to get used to how to load it for max efficiency.
I would recommend this to a friendFantastic machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs on water heater water, no internal heater, and yet after an overnight run with at least 4 hours to cooldown, the dishes were still scalding to the touch!
I would recommend this to a friendMister
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher 10 months ago. Now it is very noisy and very loud. I am not happy with my purchase.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Bosch 800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been working good, very quiet and does a good job washing all the dishes.
I would recommend this to a friendBroken after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond upset, we bought Bosch dishwasher because it was supposed to be rated as better quality than others in April 2025. Now it’s broken (error message relates to draining) and having to deal with Bosch warranty and Best Buy service with only 3 months of usage is disappointing. We also got it installed through Best Buy, which I believe Best Buy should come and fix it (since the issue is relating to drainage (E61-03) and more than likely related to installation), but Best Buy is routing us to Bosch. Now, we have to wait 1-2 weeks for someone from Bosch 3rd party vendor to come and take a look at it. Also, if this issue is relating to installation, Bosch informed us that we have to pay for the service (even though, we serviced the original installation through Best Buy).
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NarakS, thank you for your review. We're truly sorry to hear about your experience. We understand your concerns and appreciate your feedback. Please reach out to our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com for assistance—we're here to help!
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Would be Great if it was as quiet as our last Bosch and the racks allowed for more variety. But we still like it as is.
I would recommend this to a friend