Customer Ratings & Reviews
- Model:
- SHX78CM5N
- SKU:
- 6542978
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the quiet operation and excellent cleaning performance of the 800 Series 24" Top Control Smart Built-In Tub Dishwasher. The third rack is also a popular feature, and users find the dishwasher easy to use. However, some customers have noted concerns about the dishwasher's capacity, cycle time, and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Leak at Crystal reservoir
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher about four years ago, it looks brand new. It’s been quiet and done a good job of cleaning dishes. Just recently it started leaking water through the crystal reservoir. Contacted Bosch and they refused to warranty it, paying to repair it will cost as much as buying a new one. I’m very unimpressed paying so much money for the dishwasher and they won’t stand behind the product. A dishwasher of this caliber should last well beyond four years. I will not be purchasing anything else from this company again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MTBSB, thanks for your review. We understand that out-of-warranty repairs are frustrating and apologize for any inconvenience caused. Please feel free to connect with Bosch Customer Care at 1-800-944-2904 for real-time support if assistance is needed. Thank you again for taking the time to share your valuable feedback with our team.
- Pros mentioned:Noise level
Great disheasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great. Have to get used to the configuration like any new appliance but is a great piece. Quiet as anything
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best Dishwasher Ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is everything they say and more! It is amazing to take out Tupperware and it is 100% dry! You won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. I strongly recommend. Delivery and installation went well.
I would recommend this to a friend Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product - Very happy with purchase. Would highly recommend.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi StephenP, thanks for your fantastic review! We're thrilled to hear you’re very happy with your Bosch dishwasher and appreciate your recommendation. Thank you for your positive feedback and for choosing Bosch!
Meh, not worth the cost premium
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third Bosch dishwasher in as many houses and the first two were stellar. The racks in this one feel cheaper (despite it being a higher series and much more expensive model) and the pressure from the jets causes our plates to rhythmically move back and forth which creates a lot of noise (much more than 42dBA!). And to add add insult to injury, BB now put it on sale for less than we paid. So annoyed. If I could return it I would. Can't recommend this model.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi EmJayElle, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, please feel free to call Customer Care at 1-800-944-2904 for real-time support. Thank you.
Lasted 5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine lasted 5 years. All these washers seem to die after 5 yrs or so now. Dont expect 20 years even at this price. The warranty is 1 year, speaks to how much they trust their own product. It will leak underneath the tub.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Kwan, thanks for your review. As a brand focused on customer satisfaction, our Bosch team truly apologizes if this dishwasher has not met your expectations. Be assured that your feedback is appreciated and will be shared with the relevant groups as we're committed to continuous improvement. If product support is needed, feel free to connect with our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Great product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fast delivery, company who installed was great.
I would recommend this to a friend- Cons mentioned:Cycle time
This thing sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the $1350 model and i hate it. My $350 Kenmore and it lasted 18 years. Got this thing and hated it off the bat. Takes 2-1/2 hours to run a cycle. But that isnt the worst part. The silverware shelf is dumb. Takes too long to load. And the way it is set up nothing fits right. Do the designers not own a bowl? Hate hate hate it. Worst choice ever.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi 916peeps, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Detergent dispenser does not open
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for 3 months, I have barely used it (1-2 per week). Now the soap detergent does not open. I had my previous dishwasher working for 18 years. I am now trying to contact Customer service but I am on hold for 40 minutes.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TalC, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Your feedback is valuable to us, as it helps us identify areas where we can improve our offerings and ensure a better customer experience. For any service-related inquiries, please feel free to call Customer Care at 1-800-944-2904 for real-time support, or you may schedule service via the Bosch website. Thank you.