Customer Ratings & Reviews
- Model:
- SHP9PCM5N
- SKU:
- 6543003
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Benchmark Series 24" Top Control Smart Built-In Tub Dishwasher operates at a very quiet noise level and delivers excellent cleaning performance. Many appreciate the quality build and interior lighting features, as well as the effectiveness of the water softener. However, some customers have expressed concerns regarding the rack quality and long cycle times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Almost Perfect Dishwashet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced this model for an older Bosch dishwasher that wasn’t working properly and was 10-15 years old. The new model is even quieter and I love that it turns completely off when the cycle is complete. The only downside is the smaller utensil tray but I kept my old one when I recycled the old Bosch. It works perfectly. I don’t know why Bosch downsized it. The third level was an absolute must as I made full use of it in my 3rd shelf.
I would recommend this to a friend Too many issues!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues. First, the door is cheaply made and misaligned. Second, the first time I filled up the rinse dispenser, it completely leaked down the door. The reason is it isn't properly sealed. There is no way for me to fix it and thus can't use any rinse. Third, my online purchased qualified for a $100 rebate. I provided all the necessary documents including the serial number and copy of my online invoice / receipt. They refused to accept the receipt and claim I must somehow get the major big box store to personally send them an email for proof of purchase.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RMVJoe, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. Our Bosch customer care team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with salesman and installation. No one told us that it would not hook up to our current water system. We were told that we would need to cut a hole in our basement ceiling.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TeresaM, thanks for your review. When installing new appliances it is always recommended and advised to review the appliance's spec sheet and install guide for all needed measurements and dimensions. These documents can be found on the appliance's product page under the Manuals tab. If you have any additional questions, please contact a professional installer.