Customer Ratings & Reviews
- Model:
- SMZPCJB1UC
- SKU:
- 6360259
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Powercord with Junction Box for Benchmark and Thermador Dishwashers, highlighting its fast installation and ease of use. Many appreciate the product's quality and the functionality of the junction box. While some users found the hardwiring unnecessary for their setup or had minor issues with the design, the overall feedback emphasizes positive experiences with the product's performance and compatibility.
This summary was generated by AI based on customer reviews.
Just another installation part that costs extra $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our first junction box failed after 2 dishwasher cycles. hard wire electrical connections started to arc inside the Bosch junction box. we smelled smoke when dishwasher was running. called Best Buy service who sent out a new dishwasher. When installing the new replacement dishwasher, we discovered the wires inside the Bosch Juntion Box were arcing and burning the inside walls of the junction box. Bosch should redesign diswasher to eliminate the junction box and just hard wire the electrical connection directly to the dishwasher, just like the older Bosch dishwashers were made, and most other dishwasher brands do. the Bosch Junction box appears to be just another way to charge for extra installation parts that are not needed by other dishwashers.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .thanks for your review. We're sorry to hear this has happened. Your safety is very important to us. Our Customer Care Team is available at 800-944-2904 for real-time assistance.
Not received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive. Order was cancelled. Why would you ask me to review a power cord for an appliance I did not receive? There seems to be a lack of communication between your different departments.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, to better assist you with your question, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your question.
I am confused about the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I,ve needed a dishwasher for a few months,I waited till.my washing machine stopped working properly ,till I seriously looked into buying one .When my wife heard/saw there was a Bosch available for only $499 ,she felt we should jump on it.We did ...Yes it,s low end model.....& the dishes get cleaned ,but the racks slide in & out in a wierd manner & the soap sometimes does not dispirse properly....something is wrong.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MylowendBoschdishwasher, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Didn't use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't need this because we didn't hardwire our dishwasher. We could have used the elbow tube attachment instead, which we had to buy.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Dcvanw, thank you for your feedback. If you have any further questions or concerns, feel free to contact our 24/7 customer support team at 800-944-2904.
Didn't need this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need this device. I don't know what to do with this product.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Marc, thanks for sharing your feedback with us. The Powercord with Junction Box is an accessory to be purchased when no electrical outlet is available for use with the included 3-prong power cord and a hardwire installation is required. We’re sorry that you weren’t notified of this prior to placing your order and apologize for any inconvenience. If product support is needed, feel free to connect with our customer care team at 1-800-944-2904 for real-time assistance. Thank you again for sharing your experience and for choosing Bosch!
Check if you need this item before you get it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately, this item came free with the Bosch dishwasher as it was not needed as we were replacing another dishwasher.
I would recommend this to a friend- Pros mentioned:Quality
It's a power cord.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a power cord. What more can be said? It works!
I would recommend this to a friend Fine but wasn’t necessary for my install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my new dishwasher purchase, but was not necessary since my dishwasher has a stand plug. Never opened and gave it away
I would recommend this to a friendUnneeded item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already had connection and was not able to return this item without paying for it.
No, I would not recommend this to a friendNot a useful piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece was not needed for my hook up. Had the purchase a different one that would work at a double wide home.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Ronda, thank you for your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Guess it’ll work?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess it’ll work? Just entering this of the gift card
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi HowardM, thanks for choosing Bosch, and we hope you're enjoying your dishwasher! If product assistance is needed, feel free to contact our customer care team at 800-944-2904 for real-time support. We're always more than happy to help!
Did not use the item listed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came with the Bosch dishwasher. I did not need it, so I did not use it. But, it sure looks nice.
I would recommend this to a friendDidn't need or use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my purchase. I didn't need it. Was not a new installation. Which is what it is for.
I would recommend this to a friendUnmemorable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe this was necessary for the dishwasher installation. I have no recollection of buying or using it.
No, I would not recommend this to a friendunnecessary cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My installation did not need this part, but they said it was included and left it at the house.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Bosch100, thank you for your feedback regarding the junction box. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.
- Cons mentioned:Design
Poor design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design that caused a lot of extra work, compared to last dishwasher which had the junction box inside the machine. After Box was installed the clearance was very close, to fit the dishwasher back in.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LindaS, thanks for your review. We value your feedback and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Not Included?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord itself is adequate but at the price point for a mid level Bosch it should be provided
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Sammy, thanks for taking time to submit this review. We appreciate your feedback. These comments are extremely important to us, as it helps us find areas where we can improve. If you have any other question please give our Bosch 24/7 Customer Support a call at 800-944-2904. Our team would be happy to help.
Cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase but installers said I didnt need it. So I wasted money and now have to go take it back.
No, I would not recommend this to a friendUnnecessary part for our installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the product works or not but it was totally not needed in our installation. It just caused confusion to have it there. It should be an option. I don’t think there was a direct cost for it but I’m sure that they charge more for installation or the dishwasher to cover the cost of including one of these with every dishwasher.
No, I would not recommend this to a friendaccessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need for installation. Dishwasher came with all the materials needed for installation.
No, I would not recommend this to a friend