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Customer Ratings & Reviews

Model:
BOSE BASS MODULE 500
SKU:
6280557
Your price for this item is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Bass Module 500 Wireless Subwoofer's sound quality and bass, with many praising its powerful performance. The product is also appreciated for its ease of use, convenient size, and wireless connectivity. While the design and setup receive positive feedback, the primary concern expressed by some customers is the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,513 reviews
  • Rated 3 out of 5 stars

    Leoj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought sound bar 300 with this 500 model subwoofer both returned.subwoofer not communicating with the sound bar. Noticed in the store demo subwoofer is not working, ask sales crew answered they haven’t connect it yet.. you figure...

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! To connect the subwoofer to the Smart Soundbar 300, follow the instructions at https://bose.life/2TrJ87v. If you continue to have difficulty reach out to Bose support at https://bose.life/38Q1vZs - we'd love to help! Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love The all around sound. Bose is a quality product. The service from Best Buy is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really adds feel to soundbar, wouldn’t have enjoyed the soundbar witg this amazing subwoofer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt get a chance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to add a little bit more bass with our existing Bose soundbar. Checked with the salesman on the floor and was told it was compatable with our Bose Solo 5. No it is not! Therefore had to return without ever setting it up. Very disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I expected perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strange sounds @ high volume like a broken speaker cone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Constant popping noise

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really nice at first until it started making popping noises. Almost like someone was knocking on the wall. After researching, a poor connection could be a cause. However, I have excellent internet speed and the router is 20 ft from the sub. It completely ruins a movie with its constant popping.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tony, from what you have described it does sound like the bass module 500 is experiencing wireless interference. If the router is positioned closer to the soundbar, this can interfere with the connection to the bass module. You can view more on troubleshooting suggestions on this issue on our support page: https://bose.life/3SHllyH. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Not Bluetooth compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 star is only because it's not Bluetooth capable and it's 2023. Not sure how Bose got so far behind. I returned this. Wanted to love it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Whilst it is not possible to connect to your Bass Module via Bluetooth, you can do this directly to your connected Soundbar that you have your Bass Module 500 connected to.
      If you need assistance on how to connect your Soundbar via Bluetooth, reach out to us via https://bit.ly/3UNtwsQ for additional support.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Fanatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Bose soundbar and it would have been crazy to leave the store without the Bass Module. It deepens the sound creating a theater-like atmosphere! I love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Boomy noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to take this subwoofer home, but it was actually very disappointing. Setting it at level 50 or above made it very boomy sounding rather than clear low-end sound. Setting it at 40 definitely added more to the experience than without the subwoofer at all, but overall this really let me down. The sound just wasn't clear. I opted instead for Klipsch the fives, which, even without a subwoofer, put forth better quality bass than this subwoofer. I think for the everyday consumer this would be fine, but to my ear it just didn't make the cut.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose sub 500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little bass came from the product I purchased. Not sure if it was something on my end or what, but definitely not what I expected from Bose!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Billy,

      You can adjust the tones of your soundbar and bass module in the Bose app, once both devices are added to the app. Alternatively, you can add a second bass module to add more bass to your system.

      If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not for living room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for bedrooms but not for big rooms like living room

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more control for user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have loud enough bass, could barely hear or feel it, turned up all the way and still stiffness work out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ain’t that loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just seems like it ain’t that loud. I know Bose can do better than that. My Samsung is much better tbh.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out! You mentioned that the Bass Module is not that loud. We have a great calibration process called ADAPTIQ which will help you calibrate this. The following article will show you how to do this: https://bose.life/3SN99vo

      Liam - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Sub-woofer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sub woofer for smaller areas. A little pricey but will go on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sub for the Family Room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with the Bose 600 Soundbar for TV, Music and Movies. Sounds great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my Bose 500 soundbar, and yes there is a noticeable difference with it connected but to me it just doesn't deliver that low rumble that you really want out of a pricey item. The soundbar itself is excelent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A sub-par sub!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I wanted to like this speaker, it's a let down. While the sound coming from the speaker is clear, there is not enough of it. Not much volume! There are no manual controls (just a reset button) and the Bose App is a joke! It simply just will not function!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, the sound of the Base Module can be adjusted in the Bose Music App to get the perfect sound for you. For product help and support you can go to Bose.com/support.
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF as we would love to help.
      Thanks, Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Base module

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base really raised the bar as for the sound from the 600 soundbar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in the back of the room , purchased with sound bar. Not a cheap purchase. only hear it working part of the time. Not sure what the big deal is and the Bose name supposed to be wonderful. ughhhh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bose Bass is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Bass is off the charts awesome. I've been a Mobile DJ for 25 plus yr's, So having that Bass is paramount to me. Buy it today and Thank me tomorrow.

    I would recommend this to a friend