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Customer Ratings & Reviews

Model:
BOSE BASS MODULE 500
SKU:
6280557
Your price for this item is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1534 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Bass Module 500 Wireless Subwoofer for its amazing sound quality and great bass. Users appreciate its ease of use, perfect size, and wireless connectivity. While the design and setup are also well-received, the price is a concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,534 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Keeps on randomly popping

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps making popping sounds almost like blown but its not. I’ve researched it and the advice is to not get it next to other wifi devices, like smartphones and smart televisions. Um, it’s 2024 and its a home theatre system! I can’t get it farther from the TV. Good sound when working properly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Rob,

      Thank you for sharing your experience with the Bass Module 500. I am glad to hear that you like the sound of your bass module but sorry you are experiencing popping sound sometimes.
      You can have the bass module near other devices such as a smartphone or smart televisions. But if you are often experiencing this audio artifact, I would recommend connecting the bass module via the interconnect cable directly to your TV.

      If you need any further assistance, please feel free to contact our support team: https://bose.life/contact Best regards, Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Adds depth

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer adds depth to soundbar when playing movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound of A small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect add on for the S500 sound bar, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subwoofer For 700 ser soundbar Great subwoofer for the Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit well worth the money as would any speaker lover

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pop,crackle,snap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st day great 2nd poor 3rd day sub sounds awful bose recommend return along with the ultra soundbar Sametime.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are not happy with your Bass Module 500.
      We would love to hear more about your issues, so please contact our team directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great wireless sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sub woofer to meet to my 700. Sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a little extra to the soundbar but not quite as loud as I would have liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers great bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sub works great with the Bose sound bar great pairing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEWARE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY deceptive sales & marketing by Best Buy. They sell this Bass 500 "Wireless" subwoofer, in a "package" with a Bose TV Speaker soundbar. No mention of other itmes needed for it to work ! But when you open up the Module 500 setup instructions, it simply states that IF you are using it with a Bose TV Speaker ( not a Smart Soundbar) then you need to connect it via a 3.5mm audio cable ( not included). A WIRELESS Subwoofer - that needs a WIRE ( not included) to work with the soundbar they packaged it with. What a bunch of crap - bait n switch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too little for so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple interface with Bose Smart Sound Bar 300 using interconnect wire. App and setup too difficult to use for adjusting sound of Sound Bar. App interface should be via Bluetooth not Wi-Fi.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Charles.
      Thank you for posting. Sorry to hear that you are having difficulty using the Bose Music app. You just need a good internet connection. With the use of the app your phone becomes a powerful remote control to set up and manage your home audio system. You can stream music, sync speakers, adjust sound settings, and more. If you have questions in the future, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 3 out of 5 stars

    It's a woofer, do you need it...eh?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I had one previously with a Samsung system. If I had it to do all over I am not sure I would have spent the money. The soundbar is great itself. Maybe next time I would opt for the surround speakers instead. I just don't think it adds much to the overall experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    All about that bass. No treble.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good of bass as I expected from Bose. Just ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with brilliant product performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of misleading. Not wireless to the speaker they show, it needs to be plugged in. It’s wireless just for Bluetooth from a phone for music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mols, I'm sorry that you feel mislead.

      The Bass Module 500 can be wirelessly connected to our Smart Home soundbars. It's just our non-smart products like the Bose TV Speaker that it needs to be physically connected to with a cable.

      If you have any further questions, please do not hesitate to contact us - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 4 out of 5 stars

    needed with soundar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compliments soundbar perfectly. Needed to complete system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with the soundbar of the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clean sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer has a great crisp sound. Make you think you’re at the movies. I would recommend this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing Sound and Feeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this gives you the cinematic feeling when you’re watching regular TV or movies. I love this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leoj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought sound bar 300 with this 500 model subwoofer both returned.subwoofer not communicating with the sound bar. Noticed in the store demo subwoofer is not working, ask sales crew answered they haven’t connect it yet.. you figure...

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! To connect the subwoofer to the Smart Soundbar 300, follow the instructions at https://bose.life/2TrJ87v. If you continue to have difficulty reach out to Bose support at https://bose.life/38Q1vZs - we'd love to help! Sam - Bose Customer Support bose