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Customer Ratings & Reviews

Model:
BOSE BASS MODULE 500
SKU:
6280557
Your price for this item is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Bass Module 500 Wireless Subwoofer's sound quality and bass, with many praising its powerful performance. The product is also appreciated for its ease of use, convenient size, and wireless connectivity. While the design and setup receive positive feedback, the primary concern expressed by some customers is the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,513 reviews
  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was no where near as loud or vibrant as other ones available at Best Buy that have more power for less money. Not to mention there is an update as soon as you plug it in that takes HOURS. Tested out Comcast Tv channels, my Netflix and Disney plus movies and my PS4 Warzone gaming. ALL sounded just okay. For the money I would buy something else. Returned within a few days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed for some reason this bass speaker didn't work well with my boss tv speaker.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub woofer is statically

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if it’s particular item I got but after connecting it from time to time you can here a lot of static coming from it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great speaker, too much for old apartments

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, my listening purposes are very wide spread. I listen to mostly Hip-Hop/Rap, and a bit of EDM, but of course when I have friends over I listen to Pop and Billboard hits in general. Besides my music habits, my watching habits consist of the local channels (I don’t pay for cable). I watch either the local news or Sports broadcastings. All of my other watching habits happen on my streaming device. When I opened the box of the Bass module, I already figured since it was wireless, I’d have to use the Bose Music app to link it to the SoundBar. It was a very seamless process, that took very little time, and the mobile app verifies via listing it under the Accessory Speakers. When I first set up the Bass module, I sat it right next to the SoundBar and TV. That was a mistake that took me days to figure out. We ended up placing it right by the couch facing the TV, which enhanced the theatric experience. Overall, I'd recommend this product, with certain assumptions. The bass from it is amazing, whether for music or for a Michael Bay movie, the bass is great. It really fills up the room without being overpowering and obnoxious. With that being said, though it's not overpowering for my apartment, it’s too much for my apartment with these thin walls. On the other hand, I like to turn on the news partly just to hear current events going on and partly just to have background noise. So with "dialogue mode", it makes it easy to hear the narration of the news without the sound effects overpowering and startling me. I set the bass only at a +10 because anything past that would probably be audible to my neighbors. With some television shows, the bass was too much so I had to turn it to -10 bass. With music, since I listen to mostly Hip-Hop and EDM, I set it at 0 bass and it’s satisfactory, no complaints from neighbors yet. One thing I noticed about other wireless subwoofers/bass modules is that sometimes they cut in and out of the connection with the SoundBar. That problem doesn’t occur with this product. The design of the Bass Module is what you'd expect from Bose. Looks very sleek, blends in with the decor but still subtly stands out at the same time. For how much bass it puts out, this bass module is very small. My only gripe about it is the power cord could be a bit longer for those hard to reach places. The more convenient location for me to plug in would be right behind the couch, but I had to make do. The construction of it is good quality, and has a nice texture. One thing that confused me in general about this Bose experience was the use of Presets in the app. I'm capable of figure things out but couldn't figure how to create presets to use with my Bose system. If there was a tutorial or FAQ in the app for that and other features, that would be very helpful. All other aspects of the app were great. It is easy for others to connect to the Bose speaker, easy to adjust the Bass & Treble. It’s easy connecting Bluetooth devices as mentioned. Once a device is initially connected, you just toggle it to connect it or disconnect it. I wish the app would let you disable some tabs or something. Like you can play Amazon Music, TuneIn straight from the app. I don’t care for either of those. The app is very nifty and I’m mind blown technology has come this far. It takes only a few seconds to boot up the app and start adjusting your devices, including volume, treble, and bass. The change registers basically immediately. The convenience of this system is great. I have an Apple TV and when I turn it on, the sound system and TV all turn on. When I turn off the speaker, the Apple TV and TV turn off. With that being said, if I forget to turn off the speaker and instead turn off the tv only, it messes up the connection with the SoundBar or something.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a medium room size and adjusts to your needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose 700 sub.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for base was no good. Took back and purchased the 700 sub. Now, thats whats up. More base then you will need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sun woofer for Bose limited use ?Not that geat ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with its performance It makes the Bose soundbox marginally better !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound couple with 500 sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    25 x 25 room great clear sound, high tech equip low tech access control with Direct tv remote. Woofer size is advantage, Out of sight great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound quality . I love this Boss . Very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed - Popping Sound Constant. Drip, Drip!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Get a constant popping sound the 500 sub... very annoying and like the constant drip of Chinese Water Torture. Searched the internet for the issue and a solution. Apparently, the popping is a result of 5Ghz wireless network interference... Solution found was either disable 5Ghz on home Wi-Fi, or hard wire the 500 module using a shielded 3.5mm cable. Luckily the latter so far has worked for me. And hope it is the final solution. But i have read that others are not so lucky. Bose being a high end product i would have expected more and this should have been addressed during design enhancement. Overall disappointed i had to deal with this... otherwise speaker works as advertised and sound "without the popping" is good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if the Bass module is positioned close to the Wi-Fi router, it may be experiencing wireless interference which can cause the popping sound that you have experienced. You can prevent this by hardwiring the Bass module to the soundbar, or repositioning either the Bass module away from the Wi-Fi router or vice versa. Should you need any further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Rated 2 out of 5 stars

    Bose 500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it would sound like. A little disapointed

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It can be frustrating when expectations don’t match the experience. We understand that sometimes individual preferences and sound signatures vary. Have you tried adjusting the sound settings or using the EQ options through the Bose app? For further assistance changing the tone settings of your product, please reach out to our team via: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad A. I have bought several sound system and my Bose hands down is the best choice I have made. Also the customer service was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check the compatibility

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with a Sony Home theater receiver .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello William, The Bass Module 500 is only compatible with the Bose soundbar systems. Should you need additional support, please contact our technical support team who will be more than happy to assist you further. bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Without this sound bar doesn’t produce any Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this if you need any bass. After paying so much for soundbar you will lack any bass. So have to get this. The sound bar is not worth but this bass module is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great addition to the Bose 300 sound bar. If you don't add this to your system, you're missing out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not consistent base

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isnt as good as the Bose sound bar 900. At times it gets too basey. Like sub is going to blow.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey!
      I'm sorry to hear that you feel you have too much bass from the Bass Module 500. I would recommend using the instructions outlined here: https://bose.life/3zSs0MK, to adjust the bass in the Bose Music app.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference in sound when added to Bose sound bar, I was disappointed

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Bill, thank you for reaching out. The bass module settings are able to be adjusted when connected with most of our soundbars.

      Our customer support team would be happy to help you with this: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Returned to the store for an easier to use system.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kenny, we are sorry to hear you did not find your system easy to use. If you need help with any of our products, you are more than welcome to reach out to our customer support team who would be happy to help you! https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great match for Bose 700 sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, sounds good. Easy pairing. It’s a Bose, you either love the sound or you dont

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blown twice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and 900 soundbar with my 500 bass module and had the bass start making clicking noise after the first week. I exchange the first one and now the 2nd bass module has blown. I was told by bose these products are compatible yet here i am and Best buy exchange policy so short i am week past the return window. Bose says 4 weeks they can repair and return but no good options. Dont buy this bass.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jack,

      The the clicking noise from the Bass Module could be wireless interference interrupting the signal, I' recommend trying the steps here https://bose.life/3LximpF to help with this. Should you still need help with the Bass Module then please reach out to us https://bose.life/en_us_contact_us for further troubleshooting.

      Nic - Bose Customer Support bose