Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 500
- SKU:
- 6280557
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Bass Module 500 Wireless Subwoofer's sound quality and bass, with many praising its powerful performance. The product is also appreciated for its ease of use, convenient size, and wireless connectivity. While the design and setup receive positive feedback, the primary concern expressed by some customers is the product's price.
This summary was generated by AI based on customer reviews.
500 bass module
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as i like Bose, I wasn't impressed at all. Bass was sub-par and just couldn't feel it.
No, I would not recommend this to a friendDoes nothing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love BOSE products - I purchased this to go with my Soundbar 900 - this however does nothing, you cannot even adjust the Base in any way. I returned to store.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you returned your Bass Module 500! To ensure you get plenty of bass, we recommend running the ADAPTiQ process once you've connected the bass module. Don't forget you can also go to "Audio" in the Bose app, where you can increase or decrease the response of the bass module in -/+10 increments. Warm regards, Fiona M. - Bose Customer Support
Need a better base subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really hear any difference from the sound bar alone and then adding the base.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Philip,
To get the most from the Bass Module, place it near wall or in a corner. Please make sure that you run the ADAPTiQ calibration if available on your Bose Soundbar, or adjust the EQ settings for the Soundbar.
We'd love to help you with this, so please do reach out: https://bose.life/contact
Nic - Bose Customer Support
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Neither did the Bose tv speaker. Had to return. The return was easy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Tom,
I understand you've returned the speaker. It is unusual for the Bass Module not to work, to use it with the TV speaker you'll need a 3.5mm AUX cable.
Should you need support then please reach out https://bose.life/38DNELy to us.
Nic - Bose Customer Support
Best Customer and Tech service!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to set up, it took 3 people at first to figure it out. I called Best Buy and Bose. Bose told us to return it.I then had the Geek Squad come and check ou the issue. The 2 techs still could not get it set up. We returned the Bose system to Best Buy. They were very helpful and knowledgeable. WE ended up going with another sound system completely. We all believed it was a Bose issue.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it had it set up and there was no oomph. My tv gave off A better sound. Plus programming it with the app was more of a hassle than it was worth. Took back for a wired system.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Deedee, Thank you for taking the time to review our product. I'm sorry to hear that the system was not what you were expecting. At Bose, we pride ourselves on developing products that would please the majority of our customers. We understand that this may not be what on individual is looking for. We are glad to hear that you have found a system that works well for you. Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist.
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift to complete the 900 soundbar for a small room.
I would recommend this to a friendNo thanks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of time and money. I bought it to originally pair it up with the tv sound bar and it turns out I had to buy an additional wire from speaker to sub base. The cable comes sold separately and you have to buy it separate. Just Garbage!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear you feel this way. The Base Module can be connected to compatible soundbars Wirelessly, along with a cable instead.
Thanks
Matt - Bose Customer Support
Bass Module 500 subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with Bose 900 sound bar and Samsung 55 QLED TV
I would recommend this to a friendGreat sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and not a bad price for what you're getting.
I would recommend this to a friendNot much if a punch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much bass , and it sucks it only can be paired with bose
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear that you are not happy with the bass sound of the module. With the Bose Music app, you can address this. Check the bass setting.
Be sure the system's bass control is set properly. If you have further questions, just reach out to us here. https://bose.life/3UXLDwp. We would love to help.
Marvin - Bose Customer Support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't put out no bass. I thought that's what subwoofers did. I had a little Samsung that produced more bass than that thing. Very disappointed..
No, I would not recommend this to a friendBig BOSE let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big BOSE fan, but if this had been my first BOSE I never would have bought another. It makes no noticeable difference with the sound bar, in fact the Only way you know it is on and working is if you put your hand on it to feel a slight vibration
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ronald,
I'd recommend to get the most from the Bass Module, to rerun the ADAPTiQ (If available) on your Soundbar to ensure it's fully calibrated. You can also adjust the EQ settings and increase the Bass from within the Bose Music app if you'd like more than what you're getting.
Please do contact us https://bose.life/38DNELy if you'd like help with this.
Nic - Bose Customer Support
DO NOT BUY FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible rattling sound and cannot return or swap out for another one because of a 14 day return policy. That has got to be against the law
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the audio issue you're experiencing with your product. We would like to help you so that you can get the most out of the product. Please reach out to our customer support team, in order to troubleshoot this, and look for potential resolution. You can contact us by using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Overall not a Good Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the sound bar and subwoofer very difficult to set up. Could not get them to automatically connect/sync or stay connected. When our power went out, this process needed constant attention. Spent some time on the phone with a Bose tech and it was just so timely and after all that who wanted to watch a movie.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
I'm sorry to hear that you have encountered some issues setting up your Bass Module 500 with your Soundbar. I have included some steps here: https://bose.life/3zWnMn9, that will certainly help you in the set up process.
If you continue to experience issues, please do reach out to the team here: https://bose.life/3336IQB.
Thanks!
Kerri - Bose Customer Support
BOSEShock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product that I was unable to wireless connect because it did not show on the Bose Music App. I had to purchase the amp wiring so it could connect. I would not recommend. The amp wiring should have come with the system.
No, I would not recommend this to a friendUpgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New tv = new sound system. Started w/sound bar 700 and added subwoofer to compliment excellent sound bar.
I would recommend this to a friendJust stoped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have given it 1 star because it lasted only about 17 months. Just stopped working you would think for almost 500.00 it would have lasted a little longer! Very disappointed!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. It is surprising your Bass Module stopped working after 17 months. If you'd like to reach out to our customer support team, they would love to help you get the bass module working as you would expect: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Barly any sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would skip, half the time i cant tell its on, waste of money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .HI there,
If you're having trouble with low volume, we'd recommend looking at the EQ settings on your Bose Smart Soundbar to adjust the Bass Module volume https://bose.life/3v1SqJI.
Nic - Bose Customer Support
- Pros mentioned:Bass, Ease of use, Sound quality
Bose Rocks!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This legendary Bose Product rocks. For those consumers who are unfamiliar with the Bose name, you've found of one of the best products on the market today. Bose is an awesome company which produces some of the wickedest products. The Bose 500 Subwoofer will not disappoint. Its wireless capability, its simple setup, and awesome sound are truly hard to beat. I urge you to go out and listen to it yourself. I coupled my Bose 500 Subwoofer with the Bose 500 soundbar. They beautifully complement each other and will simply rock your world with a concert-hall experience. The lows are more like a theater experience. Crank the volume up and set the Bass control to 10 and enjoy the explosion of sound. Bose is a winner in every way. PURE LISTENING PLEASURE is how I rate this product. Hearing is believing. Bose is the absolutely the best
I would recommend this to a friend