Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 500
- SKU:
- 6280557
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Bass Module 500 Wireless Subwoofer's sound quality and bass, with many praising its powerful performance. The product is also appreciated for its ease of use, convenient size, and wireless connectivity. While the design and setup receive positive feedback, the primary concern expressed by some customers is the product's price.
This summary was generated by AI based on customer reviews.
One of the best out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Indeed Everything Bose is unique. This product provides unique surround sound for your favorite music or songs.
I would recommend this to a friend- Pros mentioned:Sound quality
Great performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Bass Module 500 is a very powerful and punchy bass module for its small size. This module accompanies the Bose Soundbar 500 and they both sound superb when combined. The design is very elegant and sharp looking, it blends in very tidy with my current setup. Unboxing the Bass module was very simple and straightforward task. Setup and connection to the Soundbar 500 is a very easy process through the Bose Connect App. The build quality feels very long lasting and sturdy, it is made out of very nice materials. The sound quality is excellent, it really provides a great punch to the Soundbar 500 experience. It really excels in all areas from listening to music to watching movies Adjusting the bass level is very simple and is done through the Bose app. I would highly recommend the Bass module 500 to anyone buying the Soundbar 500 because it accompanies the soundbar perfectly and provides that low-end range the soundbar cannot do on its own. Overall this is a great addition to the soundbar 500 and would highly recommend the bass module 500 because it adds that extra sound performance to watching movies and listening to music, it can really make the room shake
I would recommend this to a friend Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item and purchased a Samsung sound bar and sub for half the price and better quality.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Sportsguy,
thank you for your interest in our product.
I’m sorry to hear that this product is not as you expected.
At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs.
I'm glad to hear that you have found a product that better suits your needs!
Once again, thank you for taking the time to review our Bass Module 500.
Have a great day!
Kindest,
Kerri - Bose Technical Support Specialist.
Get the higher model for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of my trying to save, I got this to complement Bose 900 sound bar, only to feel incompletely happy. It sounded awesome in the store but at home in the living room it does not deliver as I expected it would.
I would recommend this to a friendEh!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This subwoofer sounded completely different in the store. Kind of anti climatic
No, I would not recommend this to a friendPopping noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible subwoofer. Constantly cracking and popping. I even tried using a Bose 3.5mm cable to prevent "Wifi" inference and it didn't help at all. At this time I am thinking about returning the 500 bass module and the 300 sound bar and getting something else.
No, I would not recommend this to a friendGreat little unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good , but there is loss of connectivity whenever I turn off the tv and turn it on .
I would recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our subsequent JBL was 10x better and 1/3 the price. these speakers have Alexa but you can't coordinate them with your other Alexa controlled speakers in the house. There is a delay. It's awful. What a ton of time trying to make this thing work for nothing. Bose should go back to regular speakers. They really lost their way.
No, I would not recommend this to a friendNothing crazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is just name, the sound is nothing crazy you can find better sound for less money
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Diegoldu, thank you for your interest in our product. I’m sorry to hear that this product is not as you expected. At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs. I'm glad to hear that you have found a product that better suits your needs! Once again, thank you for taking the time to review our Bass Module 500. Have a great day! Kindest, Kerri - Bose Technical Support Specialist.
Expensive unusable box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right after the return period ended this expensive box started making random popping/crackling noises that did not coincide with the program being watched. Very disappointed in this product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. It is surprising you are getting crackling and popping through your bass module. As This can sometimes be caused by interference, I would recommend making sure your router is 5ft away from your soundbar and bass module.
If you need further assistance, please contact our support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Bose Subwoofer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it.. but then I didn’t. I ended up returning it because of a popping sound that would come up when having it turned up loud.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product makes a popping noise, so it is defective. Returning. I love Bose, so this is disappointing,
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We would not expect you to be experiencing a popping sound from your Bass Module 500, You have a 1 year warranty and lifetime of support available for your product. Please reach out to us via https://bit.ly/3UNtwsQ where an agent will be happy to get this looked into with you.
Tegan - Bose Customer Support
Perfect for my apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I’m on the bottom floor, this sub is perfect!
I would recommend this to a friendPitiful Bass Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrendous bass from this subwoofer - especially for the price. I could hardly tell the difference with the subwoofer and without it!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear that you are not happy with the Bass Module 500 sound. Depending on the soundbar, I suggest that you run the ADAPTiQ calibration to optimize the sound for your room. Also, you can adjust the bass level in the Bose Music app to suit your preference. If you require assistance with this, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the soundbar and after repeated calls I give up. But as long as they got their money I guess that's all that matters
No, I would not recommend this to a friendSub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I bought a bad one. But it broke too quickly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Renato, and thank you for your review.
If you are having any issues or concerns with your Bass Module 500, we would recommend reaching out to our support so we can assist you with this.
please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Wireless? Not really!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying popping sound. According to Bose it’s caused by interference. Solution: wire it to the bar (which defeats the purpose of a wireless speaker) or remove all wireless equipment surrounding the soundbar/speaker. Unfortunately I missed the return window.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
Thank you for taking the time today to review our Bass Module 500 Subwoofer! I am deeply sorry that you have had a bad experience with the system and would highly recommend that you reach out to our customer support team via the contact us page on our website so we can look into the interference a little further for you.
Kind Regards,
Hector B - Bose Customer Support
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up. It just wouldn’t automatically connect or stay connected. Spent some time on the phone with a Bose tech and he couldn’t get it to work either. Got this with the sound bar and took both back.
No, I would not recommend this to a friendMakes a popping noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always enjoyed my Bose products until recently, the popping noises started after 2-3months of having it, my fault for not taking it in to get it serviced
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that you're facing some audio popping from your Bass Module. You have a 1 year warranty and lifetime support available for your product, reach out to your local Bose product support team, we'll be happy to resolve this.
Tegan - Bose Customer Support
Bose Bass Module
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bass module was not what I was expecting from Bose. I am not happy with the performance. I was getting better output from another brand.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're surprised your not happy with the Bass Module. If you have it connected to one of your Smart Soundbars, you can adjust the Bass volume via EQ settings in the Bose Music app.
Please also reach out to us https://bose.life/38DNELy for further help if required.
Nic - Bose Customer Support