Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 500
- SKU:
- 6280557
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Bass Module 500 Wireless Subwoofer's sound quality and bass, with many praising its powerful performance. The product is also appreciated for its ease of use, convenient size, and wireless connectivity. While the design and setup receive positive feedback, the primary concern expressed by some customers is the product's price.
This summary was generated by AI based on customer reviews.
Bose bass 500 module
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition. Works as it should. Great deal on open box.
I would recommend this to a friendWeak Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting to hear more bass thunder from this 500 module than I seem to receive. It doesn’t seem to improve the bass quality much with the TV connection. But there is some improvement to bass sounds using a bluetooth connection. I’m not certain if there is a technical problem with this device or if it is designed to function this way. I probably won’t plan on purchasing another Bose product at this time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jasper,
I'm sorry to hear the Bass Module didn't meet your expectations regarding how thunderous the bass was. When pairing the subwoofer with your soundbar, there's an option called ADAPTiQ which calibrates the speaker to perfectly compliment the room it is placed in. It's possible you're used to hearing boomier bass which isn't necessarily correct. If that is something you're more interested in, however, there is an option in the app's settings to manually dial in a higher level of bass. Please give that a try and see if it makes a positive difference for you.
Need a hand? or have any questions regarding setup? We're here to help! Visit https://bose.life/3ET4mCs for contact details.
Jeff - Bose Customer Support
The bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It offers amazing features. This is a great investment. This is a definitely a must have.
I would recommend this to a friendNot bad but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but not great. I guess I expected better
No, I would not recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the best price . Knowlegeble customer support.
I would recommend this to a friendGreat replacement for 300 series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own the Bose soundlink 300 series. The bass module for soundlink 300 is priced at $699. This module is only at $399 and it performs exceptionally!!
I would recommend this to a friendGood product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about Best Buy products are excellent and durable
I would recommend this to a friend- Pros mentioned:Sound quality
Popping and Crackling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great …. Until is starts popping and crackling… has had this issue since I got it . Its actually quite common. Bose customer care recomended Move it closer or move it furter… if neither work , use a wire for your wireless subwoofer…. Hmmmmm spent too much money on this ecosystem for this. Try Sonos!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Jona! I'm happy you like the Bass Module 500's general output; if you're getting popping sounds, there could be numerous causes of this. Using a cable is one workaround, but you should also check for sources of excessive wireless interference. If all troubleshooting fails, service can be provided for your bass module. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Go Sonos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would work fine if the Bose 900 Soundbar wasnt absolute trash. Decent base, but Id go Sonos. This system is not ready for market, a connection doesnt last more than 20 minutes via an HDMI ARC connection before the sound cuts out. spend the next 5 minutes fumbling with the remote until it magically pops back on. rewind your scene and enjoy for 10 minutes... awful
No, I would not recommend this to a friend Good until it dies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bass module 500 in November of 2020. It stopped working and won't turn on. There are a few youtube videos of fixes for a common component. Seems like a quality issue that needs a recall. It's now a $500 paper weight and the website is almost useless to get online support. The system doesn't recognize the serial number and if you go through the steps for online trouble shooting, you get a message that this product is not support in your region. I'm in the US and bought it at Best Buy, how is it not supported? Finally called in the 800 number and to fix it will be an additional $170. I would not recommend buying this, it will break in less than three years.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Leigh, If you have tried all the recommended troubleshooting and the Bass module is still not functioning, then a repair would be the next option. It's worth noting that the repair cost includes shipping to and from the facility and will also have a repair warranty provided that will cover the Bass module for another 12 months, once it has been sent back from the repair facility.
Should you wish to discuss service options further, please contact our technical support team, who will be happy to help: bose.life/3rykPZR.
Liam - Bose Customer support
Disappointing Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this subwoofer with the Bose Soundbar 500. Although it adds some depth, the soundbar and subwoofer together still lack depth and power. Even with the volume turned up fairly high you don't feel the bass even 5 feet away in a small living room. For the price of this system I expected much better performance. I would not recommend.
No, I would not recommend this to a friendBose 500 sub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like the 700, waste of money compared to other Bose subs!
No, I would not recommend this to a friendProduct is good. Best Buy process needs improvemen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay (3 stars). But I opened an open box and the product failed in the same week. The Best Buy process deserve 0 stars. In the product description, was classified as an excellent condition. But …… it isn’t working fine.
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad to hear you're quite happy with your Bass Module 500, Jaime. I'm sorry that you may have received a used product that isn't working properly. Our customer support team will be happy to assist via troubleshooting. Please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support