Customer Ratings & Reviews

At first this was a great bass speaker. Now there's this annoying popping sound that never stops. For the money i paid i shouldn't be experiencing this problem. The speaker quality looks nice but can't enjoy watching a movie due to the annoying sound. Crazy part is many are complaining about the same issue. Boss needs to replace these with a working speaker.

After multiple issues with the Soundbar 700 and Surround Speakers I am returning those and this base module. 1. Remote does not properly control non Bose products. 2. Soundbar loses connection with surrounds daily even though the status light is white indicating they are connected. Requires disabling the surround in the app, unplugging the sound bar to power cycle and then enabling in the app again to restore surround output. 3. Sound bar lost HDMI arc audio on multiple days forcing TV to take over. Power cycle required to restore. 4. Sound is good but not great, could be better. Overall too many frustrating issues and poor quality for the given price point of the system. I like Bose products generally but this is my first and last Bose Soundbar combo.

I wish geek squad setup was more comprehensive. I still don’t know how to adjust subwoofer output.

I just bought this speaker but doesn’t sound like a good subwoofer sound but it’s not that bad

Connection goes in and out. Now it won't connect at all

Purchased this with the bar and rear speakers. Puts out quality bass, however, it does not hit as hard as you think. Even after messing with the settings. I guess I expected more, but for the price tag, it's not worth it quality bass, sure, but if you like a deep rocky feel while wat hing a movie it wont produce.

Already had one and went got another one, open box deal, to fill the missing bass in my living room and i am satisfied. Connected automatically fast and easy.

Constant popping/clipping even at low volumes. Talked to support and they said its because of interference. The sub is 3 feet from the soundbar. Their solution is to wire it. Just wanted to point out to everyone, if your planning on purchasing this, be prepared to have it wired.

The bass is strong and has a great sound. On the other hand when the sub is over 80% you can smell it getting hot like wires burning and popping

This has been the biggest nightmare of a purchase!! Buyer beware!!! Buy at ur own risk!!! We bought the bass module 700 with the soundbar 900 alittle over two months ago. It’s has been nothing but problems the base module started making a really loud popping noise I took it to have it checked and there was absolutely nothing that can be done about it!. I was told that the power cable that it came with was the wrong cable and I had to buy the correct cable. Im so upset that I paid so much money for a useless item

Not the easiest to install. The instructions leave allot to be desired. I went back to Best Buy to purchase Geek Squad assistance and have to wait almost a month to be able to use it. Very disappointed! Might as well purchase from Amazon if the customer service isn’t any better than that!

It’s constantly cutting out & sounds at times you hear a clunking sound. Other than that it sounds great. I don’t believe it’s a isolated issue cause I purchased 2 sound bar 700 with subwoofer & both woofers do the same thing..

Good Bose subwoofer, but I want a bit more punch and oompf. Admittedly, I may need to play with the settings a little bit more and get the mix right, but I feel like I have it to where it should already be punching me in the face...

Mediocre product. Ties to sound bar that has weak app

The price wasn't worth it. This sub doesn't sound the great at all. I can barely hear the bass. It could be different depending on your room. But in mine, it didn't really bump at all. I was extremely disappointed. I returned this and the 700 soundbar and went with the Sony HTST5000. The Sony sub is way better sounding to me.

Not as impressed with BOSE as compared to setup in store. Remember in store they control what you hear, Normal Dolby, etc. from TV HDMI doesn't have as impressive content. Not saying product isn't good. Just saying don't expect most broadcast content to sound any better than with other brands.

This sub needed to be set to max volume (+10) to even come close to comparing to the output from its Sony, Samsung, JBL, or Yamaha competition. Even when the volume is there it doesn't hit the low notes you want it to. The 8 inch sub in the Samsungs destroy this guy. Is laughably weak compared to the Sonos sub.

It's all about that bass? You have to control this unit with your phone app. I got this expecting great theatre sound. BIG disappointment! If you turn it up to get some bass you mostly get some continuous buzzing. The big bass sound isn't there. Where is it?

This is a horrible product. I’ve spent 3 months trying to tweak it and make it stop being annoying, but it’s a disaster and now it’s too late to return it. I have it paired with the Bose Soundbar 700 - which I love - but the bass module is not a good addition. When playing anything from the TV, it makes LOUD popping and buzzing noises. I have to turn it OFF. With music, it does its job but with extreme overkill. I have it turned down to 10, but the vibration is too much and too loud. It detracts from music, instead of complementing. Bose needs to take this back and rework this technology. VERY DISAPPOINTED.

For an expensive piece of equipment the set up is awful. There is a one page instruction sheet that basically tells you to download the app. Once that is downloaded you are supposed to walk through the set up. Sounds great unless the app can’t find the sound bar. Then you’re lost is a circle of turn it off and turn it back on. Turn off the network which it’s not connected to. Turn off the sound bar for 30 seconds. Turn off the wireless device. Nothing works and make no mistake, this speaker is far from wireless. It also requires a hdmi or optical cable. Terrible terrible instructions and app from Bose. This speaker and base module will be going back first thing tomorrow.