Customer Ratings & Reviews
- Model:
- BOSE BASS MODUEL 700 WHITE
- SKU:
- 12333039
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Bass Module 700
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG there is not even exist in Bosse app. The 700 is not what I expected, at the time I connected to the sound bar my brand new 86' inches Super Tv turned off so many times. Wasn't working at all. It's not wireless.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey! The Bass Module 700 can be connected wirelessly or wired to your soundbar in the Bose Music app, under the accessory speaker section. Try a reset on your soundbar and TV by disconnecting both from power for two minutes to clear HDMI inconsistencies. If the difficulties persist, reach out to Bose directly and we'll get things resolved! Sam - Bose Customer Support
Rattling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old sun started rattling so I had to purchase an upgrade since mine was no longer available and it too is rattling after only a month.
No, I would not recommend this to a friendPops Cracks Vibrates
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is way too expensive to not be of good quality I’m so let down by this woofer I could cry. I’ve returned for a swap before my 30days were up and the unit I replaced it with is malfunctioning just as bad if not worse.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Kevery,
Thank you for your review of the Bass Module 700. I'm sorry to hear that you are experiencing some issues with it. We'd love to help you out but we would need some addition information. Reach out to us using the details here: https://bose.life/2QECIRy, and we will do all we can to assist you!
Thanks!
Kerri - Bose Customer Support
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the subwoofer keeps blowing up. distorted sounds. i have exchanged it twice,. don't set the subwoofer at 80%. it will blow and will not function good after that. worst subwoofer!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Agebleff123.
Sorry to hear about the issue you are facing. Having distorted sound can be caused by a number of things like interference, volume of the source, EQ settings on the app, etc. Please refer to this page for troubleshooting steps: https://www.bose.com/en_us/support/articles/HC2356/productCodes/bose_soundbar_700/article.html
That should address the issue.
Ez- Bose Customer Support
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible do not buy, always having issues, repair takes two months, if you google/Reddit problems with this system that costs over 2k you will see So many people having the same issues really bad product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm sorry to hear you've experienced problems with your product. It'd be great if you could get in touch with us directly about your product if you are experiencing issues. Our team will be more than happy to help resolve any problems you are having.
https://www.bose.com/en_us/contact_us.html
Kind regards,
Jeff - Bose Customer Support.
Disappointing. Constant Popping Noises
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks. For this money it shouldn’t have these popping noises. Bose recommends using a 3.5mm cable. Really? I’ll never buy another Bose product.
No, I would not recommend this to a friend
Wow, Bass.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Bass Module is a subwoofer that pairs with the Bose Soundbar 700. It looks just as beautiful as the soundbar with its glass top that gives it an elegant touch. In the box all that is included is a power cable. The Bass Module is heavy, weighing almost 40 lbs. The Bass Module connects wireless to the soundbar and if needed you can also connect it with a standard 3.5mm audio cable which is not included. Setup was simple all you have to do is add it to your list of accessories in the Bose Music app which you should already have downloaded to pair with the soundbar. Soundwise this thing give off deep low thundering bass, just what you want when watching movies. You can also adjust the bass setting within the app also if you need more! Overall the Bass Module 700 is a great pairing with the Bose Soundbar 700.
I would recommend this to a friendTerrible sub woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible subwoofer. Kept popping like it was blown on arrival. Turned in for a Sonos system.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Robert,
Thank you for leaving a review. We are sorry to hear you have encountered popping noises. This is not at all the quality that is expected from our products.
Please note, in some situations, popping can occur due to Wireless Interference, as the Subwoofer is connected to the Soundbar Wirelessly. This is caused by having a different powerful wireless device close to the set-up, like a router, for example.
You can always reach out to our team for more information on how to set the system up in order to minimize interference. You can do so by using this link: https://bose.life/globalcontact
Kind Regards,
Eric. V - Bose Customer Support
Sofwofer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never recommended people to buy this item is expensive and bad quality
No, I would not recommend this to a friendPoor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Constantly disconnects from soundbars and tv randomly and can only adjust settings using a terrible app. Returning this for Sonos
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, sorry that you've experienced some connection issues between your Bass Module 700 and your Soundbar.
It's possible that this may be due to some interference. Have you tried hard wiring the bass module? You can do this with a 3.5mm to 3.5mm AUX cable. I'd also recommend that you reset both the bass module and the soundbar by removing the power for 30 seconds.
If the issue persists, please do not hesitate to reach out to our customer support for further assistance. - http://bose.life/globalsupport
Thanks,
Charlotte - Bose Customer Support
Disappointing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it a few times, and now it diesnt work!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
If you are experiencing issues with your system i would recommend getting in contact with us so we can assist you with your concerns.
Please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Head of household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money poor quality had to return back to store .junk
No, I would not recommend this to a friendBose 700
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't as good as I thought it would be. And broke after a week.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, that is unusual for the Base module to break.
You can find troubleshooting help at Bose.com/support for your Base module and other Bose products.
If you do need support, please reach out to us at https://bose.life/3kp6LLF, as we would love to help.
Thanks, Matt - Bose Customer Service
Subwoofer pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to work with app. Frustrating! If I can’t get it to sync with the soundbar I’m going to return both items
No, I would not recommend this to a friendWeeeeeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is a pain in the a.. The universal remote won’t pair or control my Sony tv I absolutely hate it should have stayed with samsung
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there! I'm sorry to hear that you are experiencing some issues with pairing your universal remote to your Sony TV. We'd love to help but we will need some additional information from you. I encourage you to reach out to us here: https://bose.life/2RD8D5P. We will be more than happy to help! Thanks! Kerri - Bose Customer Support
Bad Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gave it 1 star because they could never get the Bose 900 sound bar to work a piece of junk/
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, this is unusual to hear that you could not get your Base module to work with your Soundbar 900. You can find guidance here
https://bose.life/3HoV1EA to ensure that your Base Module connects and works fine.
Thanks
Matt - Bose Customer Service
Bose bass module 700
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely I have way more expectations, the sound bar its good but the bass module 700 is definitely not the best!
No, I would not recommend this to a friendWeak
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weakworst investment sounds like my trunk of the car
No, I would not recommend this to a friendBroke in 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broke in 2 weeks. Called Best Buy geeks squad 5 times and they said they will call back but haven’t.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Hill, I am sorry to hear that your bass module has broken. If you give us a call using the number on our website, we will be able to help.
At Bose we stand by our products, giving every product a warranty so we can help in the unlikely issue that something goes wrong. If it is a technical issue, there is also some great troubleshooting under support on our website.
Tori Mae - Bose Customer Support
POOR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GARBAGE APP. IT WOULD NOT WORK WITH THE REQUIRED APP.
No, I would not recommend this to a friend