Customer Ratings & Reviews

How did I miss all these reviews about the Subwoofer popping? $700 and all I can say good about this is it looks good. My Sub is 15’ from the sound-bar and pops nonstop. I never would have thought Bose would produce such crap. I have an inexpensive sound-bar outside on my patio and it’s wireless sub works flawlessly. Beyond “unhappy” with Bose!

Paid to have it hooked up to my TV. Two buffet Geek Squad employees tried. It’s just a paper weight. I’ll never buy Bose again.

Definitely the one to get if youre deciding between this or the lower end model. I highly recommend getting 3.5 to 3.5 cord to hook up with the Soundbar especially if you live in an area with lots of wifi interference eitherwise youll hear some crackling in the module.

I had a horrible customer service experience at your Tyson’s Corner store in Vienna, VA and would like to share my experience with your team to ensure what happened to me doesn’t happen to other customers. I have been unable to contact the store’s GM and after multiple attempts, and the (612) “Corporate” phone number sends me out for the country. I reported the incident via the above phone number, but was told that my complaint would not be shared with the corporate office or the store, which defeats the purpose. This is my 4th attempt to contact Best Buy’s management team. How can I contact the corporate office? The incident took place on Sunday, April 7, 2024 and involved employees, Mike and Jenny. Thank you.

This is part of the Bose home theater system, you will feel like your sitting in person

Not exactly as advertised as Bose had to send me a wired cable to connect to the 900 soundbar as the base kept humming and making other popping noises. It seems to be a known issue with Bose, but not a great fix , when you are wanting wireless....Great sound...with a caveat of not really being "wireless".....

I love this thing and it’s POWERFUL but it gets random popping sound feedback that is just par for course according to Bose sadly.

I would not buy again. I am a Bose customer for over 30 years. Years ago I started with the acoustimass 5 speakers, and the 901 Black Lacquer speaker, and continued with Bose purchases ever since. That being said, my purchase of the Soundbar 900 with Bass Module 700 is a giant disappointment. The soundbar goes offline a couple times each day. I have to unplug it from the wall socket to reset it. not an easy task since my outlet is recessed behind my wall mounted tv. The bigger disappointment is the bass module. The module makes a popping sound as if the speaker is busted. The thing that attracted me most to this combo was for the wireless bass module connection aesthetics. The bass module is not near my wireless router, as was a recommended fix from Bose. The other fix was to connect the module to the soundbar wired, which defeats my purpose of the purchase. Best Buy service techs explained to me that there have been several complaints concerning this very issue. Highly disappointed. I would not recommend. Find a more reliable unit.

The sound is good but we feel like the base is lacking. The older Bose sound bar we have had a better quality sound.

If you have money to blow, go ahead and purchase this. Within a year of purchase, there was crackling in the bass module. I called Bose and unfortunately my product had just finished the warranty year. So I paid $160 to have it serviced, but they said they couldn’t service it. They could only offer me 30% off another system. I asked the guy, why would I buy another system from you guys just to face the same problem. He didn’t have an answer. So, he said we’ll just send you back this broken speaker. I wish I had bought another Sonos system. So disappointing with Bose

Sounds Just Like Your Sitting In A Movie Theater!! It Is Amazing & A Must Buy

Not worth the money it doesnt hit like i would expect for $800 i went with jbl 710

Its a decent sub but its not wireless. Yes it has wireless features but it cannot handle 2.4ghz interference in any way...guess what the modern home is saturated in. So if you try to use it wirelessly it just breaks up constantly. Once you cord it to the soundbar it works great.

The unit did not come with a power cord which made the unit completely inoperable

Bose is good. Best I have ever heard. It’s cost is high but it’s worth it

This is not bad I wanna buy next time to when I call Best Buy no body respond phone please make sure on time

The sound fills the room with added bass from the TV and wifi radio

This was one of the best bass modules I have ever listened too

It does an ok job but wireless products still need some perfecting

Great product. Sounds amazing. Would definitely recommend