Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 700 BLACK
- SKU:
- 12564452
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, particularly its deep bass, and appreciate its ease of use and straightforward setup. They also commend its slick design, solid and large size, and powerful performance. However, some customers report difficulties with connectivity and consider the product overpriced. Additionally, a few users mention its weight as a minor drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Excellent!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bass. Not boomy sounding. Nice tight bass tones
I would recommend this to a friend - Pros mentioned:Sound quality
Bass 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass 700 could be louder also, it perfect for the average person who don't enjoy loud music. It's awesome otherwise. Adding the extra surround sound speakers would add a movie experience. I would recommend.
I would recommend this to a friend N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Bose products for some time, but I wasn't impressed with the sound quality of this product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not fully satisfied of the sound quality of the Bass Module 700.
If you have any questions, we are always happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Looks big and great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base module looks great. It appears to be powerful. But the soundbar (bose soundbar 900) won't push it hard enough. At 100% volume, I was still yearning for more bass.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm sorry to hear you didn't find the bass response loud enough. There is a useful page on our site that provides information on how to get the most from your Soundbar/Bass module.
https://www.bose.com/en_us/support/articles/HC2553/productCodes/bose_soundbar_700/article.html
You may also need to consider the location of the bass module, placing it closer to a corner of the room will give a better boomier response.
Kind regards,
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Love the bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing Just hate woofer cutting out here and there bose said because of my wif modem in the living room were else can I put my wifi
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi DFWTURO, I'm glad to hear that you think that the sound is amazing! I'm sorry to hear that you seem to be experiencing some interference from your router. I would recommend moving the woofer closer to your soundbar or connecting with a cable to lower the amount of cut out you experience. Thank you for your review! Kindest, Kerri - Bose Customer Support
- Pros mentioned:Sound quality
Best sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This with the sound bar is unmatched! Great sound.
I would recommend this to a friend - Cons mentioned:Connectivity
Unreliable connectivity with your TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection with app is unreliable. It drops connectivity despite fast internet speeds. Software clunky when calibrating.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Bob,
Thanks for incorporating the Bass Module 700 into your home theater setup! Sorry to hear you've had some issues setting it up. The module uses a wireless connection, but doesn't actually use your internet to communicate with the soundbar so your internet speed has no impact on performance. What could be happening, however, is that there could be interference caused by frequencies from your router that could be causing dropouts.
Try moving the bass module or router to a different place in the room to see if that helps. Still having problems? Try making a wired connection to the bar rather than a wireless one.
If you need any help, don't hesitate to get in touch! https://www.bose.com/en_us/contact_us.html
Jeff - Bose Customer Support
Sound was solid.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sounded solid but for some reason after updating bass module, bass module 700 sounded weak. It doesn’t sound the same as it used to. I should of gotten Sonos better reviews, better ratings and it seems better sound.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound sub woofer is simply the best and I will recommend it for any one who is looking for a good sound bar
I would recommend this to a friend looked good but did not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and modern but ours did not last. Bass was good at lower volumes but when we turned it up the bass became distorted and the sub started to smell like burning electronics. We returned this and the sound bar.
No, I would not recommend this to a friendUnsatisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with this item, lost date to refunded, and sounds this didn't work well.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Bruno,
We're sorry to hear that you're having some concerns with your Bass Module 700. You have a 1 year warranty and a lifetime of support available with your purchase, reach out to Bose directly via https://bit.ly/3UNtwsQ we'll be happy to get these concerns resolved for you.
Tegan - Bose Customer Support
Amazing sound, recurring problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this (with the sound bar and surround sound speakers) a month ago. About 25 days into having it, I noticed a popping sound, but not one resemblant of blown speakers. It was unlike any sound I’ve heard. It is a popping sound, somewhat like the sound of popcorn. I was very frustrated, and it only happens during playing of certain extremely low bass sounds. I was able to return it to Best Buy for a replacement, thinking it was a defective speaker. The SAME EXACT DAY (today, 07 August) that my replacement arrived, I plugged it in, watched the same show that created the popping sound during low frequency music (the show shark tank, specifically-which if you’re familiar it has very low pitched music at times), and low and behold the Popping sound immediately was replicated. It is definitely coming from the bass speaker, as I would lay next to it and hear it. I don’t quite understand how this is possible. I am beyond furious because this whole system is too expensive to have this sound recur and I expect better from Bose. I have looked back and read other reviews of this similar issue. Bose-your company has a problem with this item that has NOT been addressed for months, looking at how far back some of these similar reviews originate. I want so badly to shout the awesomeness of all these speakers, because when it works normal, it is simply SPECTACULAR. But the recurring popping sound is absolutely horrendous.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello!
It's great to hear you have been enjoying the spectacular sound of your new home theatre set up! I'd love to help you with this popping so you can get back to enjoying it at it's best.
It sounds like your system is encountering wireless interference between the bass module and the soundbar. This interference can cause the bass module to make a popping sound. I find the most common causes of this are other wireless devices near or between the soundbar and bass module. In my experience, routers tend to be the most usual cause, but any wireless device could potentially interfere. Try unplugging any wireless devices nearby and the popping will stop. You can then plug the devices back in one at a time to see which is causing the issue.
You can also remove this by connecting the bass module to the soundbar using a 3.5mm jack cable, but I appreciate this isn't always possible in all setups.
If you would like a hand with any of this, reach out to us directly and we can help you with this! https://bose.life/2P7Tuqt
Keith - Bose Customer Support
- Cons mentioned:Price
Don't recommend at all.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sub got to many issues for the price it's set at. This sub is the price of some full blown 5.1 soundbar systems. The technical restraints and price it's set at is crazy. You will need to hardwire the sub if you run into any issues with rumbling. Unacceptable for the price. Makes it hard for sub placements.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear about the connection issue with your bass module. The bass module is wireless. However, if you have too much interference in the area where it is located, it will be best to connect it with an aux cable to the back of the soundbar to address the issue. If you require assistance in the future, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Sound quality
Popping sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but there is a popping sound at certain base frequencies..
No, I would not recommend this to a friend - Pros mentioned:Sound quality
subwoofer's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose subwoofer's really shakes up the house, nice deep sound once u make ur adjustments!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Deep Bass Thumpin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is part of the Bose home theater system, you will feel like your sitting in person
I would recommend this to a friend Horrible Customer Service Experience - McClean, VA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a horrible customer service experience at your Tyson’s Corner store in Vienna, VA and would like to share my experience with your team to ensure what happened to me doesn’t happen to other customers. I have been unable to contact the store’s GM and after multiple attempts, and the (612) “Corporate” phone number sends me out for the country. I reported the incident via the above phone number, but was told that my complaint would not be shared with the corporate office or the store, which defeats the purpose. This is my 4th attempt to contact Best Buy’s management team. How can I contact the corporate office? The incident took place on Sunday, April 7, 2024 and involved employees, Mike and Jenny. Thank you.
No, I would not recommend this to a friendPOWERFUL
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing and it’s POWERFUL but it gets random popping sound feedback that is just par for course according to Bose sadly.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
I'm so glad to hear that you think the sound is powerful!
The popping sound is not normal and could be a result of interference in your listening space. I would recommend getting in contact with us using the details here: https://bose.life/3j48rYr, so we can help identify where this is coming from.
Thanks!
Kerri - Bose Customer Support
- Pros mentioned:Sound quality
Nice but not well rounded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but we feel like the base is lacking. The older Bose sound bar we have had a better quality sound.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Not that Good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good, was difficult to connect and had to return.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Guy.
Sorry to hear that you have to return your Bass Module 700. If you are having difficulty connecting it using the app, it is usually due to the internet connection signal not being stable. If this is the case, you can easily use an aux cable to plug it in directly at the back of your soundbar, if available. If you require assistance in the future, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support